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If there is a problem with your oven, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or
the Customer Care Centre.
General
PROBLEM
The oven does not work.
The oven does not work
but the screen is on.
The lights do not come
on when I open the
oven door.
The oven controls
are unresponsive.
The oven is not heating.
A glass pane in the
oven door has cracked,
chipped, or shattered.
I can feel hot air blowing
out of the vents after I
have turned the oven off.
TROUBLESHOOTING
POSSIBLE CAUSES
No power.
The oven is in Demo Mode.
The oven light bulb(s) have
blown.
The door is not correctly fitted.
The oven light has been turned off.
The control panel is locked.
The door is not properly closed
or it is opened too frequently
during cooking.
Incorrect cleaning or the
edge of the glass hitting
against something.
This is normal.
WHAT TO DO
Check that the mains power
supply (wall switch) is turned on,
the fuse has not tripped and there
is no power outage in your area.
Call Customer Care.
Call Customer Care to arrange
replacing the light bulb(s). See
'Care and cleaning' for instructions.
See 'Care and cleaning' for
instructions on fitting the
door correctly.
Go to the menu in the top left
corner of the screen and select
.
LIGHT
Touch and hold the screen
to unlock.
The heating elements are
disabled while the door is open.
Make sure the door is properly
closed and avoid opening it
frequently during cooking.
You must NOT use the oven.
Contact a Fisher & Paykel trained
and supported service technician
or Customer Care
For safety reasons the cooling fans
will continue to run even when you
have turned the oven off. The fans
will switch off automatically when
the oven has cooled.
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