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Your organization received support phone numbers and other contact information appropriate for your geographic region and service agreement. Use that contact information for the most efficient response. However, if needed, you can also find general support contact information on the Motorola Solutions website, by following these steps: 1 Enter motorolasolutions.com...
MN009878A01-B Document History Document History Version Description Date MN009878A01-002 V700 1.0.1 release May 2023 MN009878A01-001 Initial 1.0.0 release (GA) May 2023 MN009878A01-000 Initial beta release February 2023...
This equipment complies with Part 15 of the FCC rules and Industry Canada license-exempt RSS standards. This equipment should only be used with the antenna supplied by Motorola Solutions. Any changes or modifications not expressly approved by the manufacturer could void the user's authority .
Per FCC CRF 47 Part 2 Section 2.1077(a) Responsibility Party Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumburg IL, 60196 Phone Number: 1-800-927-2744 Hereby declares that the product V700 conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.09(a)
MN009878A01-B Class B Digital Device Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and •...
(RF) energy set by the Federal Communications Commission of the U.S. Government. For body worn operation, this device has been tested and meets the FCC RF exposure guideline for use with a Motorola Solutions, Inc. approved accessories sold with this device.
2.4.2 Camera Shutting Down Due to Low Battery............30 2.5 Assigning a Configuration and Checking Out................ 30 2.6 Associate a V700 with a Recording Group................30 2.7 Start and Stop Recorded Events................... 31 2.7.1 Starting a Recorded Event Manually............... 31 2.7.2 Stopping a Recorded Event Manually..............32...
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2.11.2.3 Audio......................41 2.11.3 Force Microphone On.................... 42 2.12 APX Integration with V700....................42 2.12.1 Pairing the V700 with an APX Radio ..............42 2.12.2 Emergency Record Trigger..................42 2.12.3 V700 and APX Radio Pairing Flow................ 43 2.12.3.1 Pairing the APX Radio with V700.............43 2.12.3.2 Re-pair V700 and APX Radio Connection..........
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Contents 2.14 V700 Docking Overview...................... 47 2.14.1 Dock the V700 in a WiFi Base................48 2.14.2 Dock the V700 in a Transfer Station II..............49 2.14.3 Periodic Configuration Updates................50 2.15 USB Dock and Upload......................50 2.15.1 Upgrading the V700 Firmware................51 Chapter 3: V700 Overview..................
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5.6 iOS Previously Connected Device Connection Issue............80 5.7 Setting SmartControl Officer Preferences................81 5.8 Categorizing an Event......................81 5.9 Streaming Live Video......................84 5.10 V700 Low Battery........................ 84 5.11 Starting a State Capture...................... 85 Chapter 6: LTE Wireless Service................86 6.1 LTE Service Icons........................86 6.2 LTE Automatic Uploads......................
MN009878A01-B List of Figures List of Figures Figure 1: V700 Power On and Off Button....................19 Figure 2: Center Chest Mount........................ 21 Figure 3: Locking Molle Mount....................... 22 Figure 4: Shirt Clip Mount........................24 Figure 5: Jacket Clip Mount........................26 Figure 6: Heavy Jacket Magnetic Mount....................27 Figure 7: Belt/Strap Mount........................28...
Chapter 1 Introduction Welcome to the V700 Body-Worn Camera User Guide. This guide is designed to walk you through the basics of using your V700 to collect video and audio evidence. NOTE: This user guide documents V700 features through firmware version 1.0.1.
Warning WARNING: If the V700 is lost or there is any suspicion that it was tampered with, do not connect the camera to your network or place it in a USB Base or WiFi Base. You should return the camera to Motorola Solutions to download the evidence and perform a factory reset; this...
Chapter 2 : V700 During a Shift Chapter 2 V700 During a Shift The V700 Body-Worn Camera allows you to capture, process, and store video and audio evidence. Your V700 connects to your agency evidence management system for provisioning and uploading evidence.
Powering Off on page 19 Power On and Off To power the V700 on and off, you must use the Power button. The Power button is the oval shape on the bottom of the V700 battery. Figure 1: V700 Power On and Off Button 2.1.1...
MN009878A01-B Chapter 2 : V700 During a Shift If the V700 stops responding to commands, or if technical services instructs you to, you can force the camera to power off. Procedure: To force the camera to power off, remove the battery.
MN009878A01-B Chapter 2 : V700 During a Shift Figure 2: Center Chest Mount Table 1: Center Chest Mount Items Item Description Brackets Levers on both sides Anchor tabs Over-shirt bracket Under-shirt bracket Camera slots Procedure: 1 To separate the under-shirt bracket from the over-shirt bracket, perform the following actions: a Hold the under-shirt bracket in one hand with the thumb on top and the two middle fingers on the bottom.
MN009878A01-B Chapter 2 : V700 During a Shift The magnets on both brackets line up automatically, securing the mount to your shirt. CAUTION: WATCH YOUR FINGERS! Because of the strength of the magnets, separating the brackets requires some effort. Realigning the brackets causes them to snap together forcefully.
MN009878A01-B Chapter 2 : V700 During a Shift 5 Align the Molle-Lok attachments and connect them to the spring-loaded pin. 6 Align the camera with the two tabs on the bottom of the mount and snap the camera in to the mount.
MN009878A01-B Chapter 2 : V700 During a Shift Figure 4: Shirt Clip Mount Table 2: Shirt Clip Mount Items Item Description Clip Brackets Camera anchor tabs Back Front Shirt clip Procedure: 1 To attach the camera to the front of the mount before clipping on the shirt, perform the following actions.
MN009878A01-B Chapter 2 : V700 During a Shift 2.2.4 Mounting the Jacket Clip Mount The Jacket Clip Mount is one piece with a clip on the back that rotates so that the camera remains upright in a vertical position. The jacket clip is the same as the shirt clip, just a heavier version, with a stronger, larger clip, that clips on jackets, vests, coats, and over zippers.
MN009878A01-B Chapter 2 : V700 During a Shift Figure 5: Jacket Clip Mount Table 3: Jacket Clip Mount Items Item Description Front Back Brackets Camera anchor tabs Clip on back of mount Jacket clip Procedure: 1 Attach the camera to the front of the mount before clipping on the jacket.
MN009878A01-B Chapter 2 : V700 During a Shift 6 Clip the mount to your jacket. 7 Press the silver bar on top to release the camera. 2.2.5 Mounting the Heavy Jacket Magnetic Mount The Heavy Jacket Magnetic Mount provides an option to wear the camera on heavier materials, such as a jacket or other outerwear.
MN009878A01-B Chapter 2 : V700 During a Shift 2.2.6 Mounting the Belt/Strap Mount The Belt/Strap Mount gives you the option to mount the camera to a belt or strap on your uniform. Prerequisites: Install the mount before you connect the camera to the mount.
Chapter 2 : V700 During a Shift Replacing the V700 Battery The power source of the V700 is a removable battery that is easy to replace and allows continuous operation with minimal disruption. You can remove the V700 battery and charge it separately from the camera.
Camera Shutting Down Due to Low Battery If a low battery error is issued, you should shut down the V700; this can leave two to four minutes of run time before the camera runs out of power. You should switch to your charged backup battery.
See the table below for the different configurations your agency can set to start or stop a recorded event on the V700. If your V700 is a member of a recording group, the camera can start or stop a recorded event automatically. Another group member can alert that it has started or stopped an event. For more...
Categorizing a Recorded Event on page 2.7.3 Categorizing a Recorded Event Event categorization is set up in the V700 configuration of your agency evidence management system, in which your agency sets the categories. Procedure: 1 Stop the event manually or allow the camera to stop it automatically.
Event Categorization on the Camera in a Recording Group If your V700 is a member of a recording group that connects with a 4RE or M500 DVR, the camera can automatically accept an event category from the 4RE or M500 DVR group member as its own category.
Chapter 2 : V700 During a Shift 2.7.4.3 Covert Mode Alert When the V700 is entering or exiting Covert Mode and an error condition occurs, the camera alerts you by vibrating or playing tones. The following scenarios can occur: •...
2.8.1 Continuous Mute You can mute your V700 during an event by pressing and holding the Function button. The camera can be configured to alert you while it is muted. Your administrator configures the alert type under officer device preferences.
Audio resumes after you release the button. Event Upload The V700 can upload directly to your agency evidence management system. You can upload recorded events from your V700 while it is docked in the following ways: • Transfer Station II Events upload automatically from V700 in the Transfer Station II •...
2.10 V700 in a Recording Group When you dock your V700 in a WiFi Base, the camera pairs with the base. This pairing lets the camera associate with other V700 cameras as a local recording group. Recording group members include the following: •...
• Initiates group recordings The V700 notifies the WiFi Base that it started a recorded event. The WiFi Base then uses the group network to notify the other group members that V700, has started an event. The other group members can join the group by starting their own recorded events.
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If present in the system, the wireless radio connects to the Smart Power Switch. The 4RE or M500 DVR in addition to the V700 can use the radio to interact with your agency evidence management system through the Smart Power Switch, an agency network access point.
2.10.3 Group Events The collaboration of V700 and V300 cameras and the 4RE and M500 In-Car Video Systems creates a group event. Each device in a recording group creates individual recorded events of the same incident; this shows the individual event from different perspectives to create a more comprehensive view of an incident.
RATF event. You can enable RATF in your agency evidence management system. The V700 works as a DVR and camera combination to record events. When you start and stop a recording either manually or automatically, the camera protects the segment between the recording start and stop as the recorded event.
Motorola Solutions APX two-way radios and V700 cameras now work together to capture video evidence. The V700 camera connects through Bluetooth to an APX radio, and is triggered to start recording whenever the radio enters emergency mode. Dispatch can also trigger emergency mode remotely.
MN009878A01-B Chapter 2 : V700 During a Shift If either the V700 or radio is rebooted, the rebooted device has to re-establish the connection. If the other device is out-of-range, the user must connect them manually using the radio screen.
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If the radio is already in emergency mode when they pair, the camera starts recording immediately. When the operator presses the orange button on the radio, the camera interacts immediately with the radio and begins recording. The V700 also starts emergency recording on notification from dispatch.
Re-pair V700 and APX Radio Connection If you need to pair your V700 to the APX Radio again, before pressing both buttons on the V700, you must go into the APX Radio settings and delete the V700 from the radio; this ensures a successful connection between the devices.
2.13.2 Holster Aware Status From the V700 menu for the firearm sensor, you can put the sensor into Safety Mode, which allows you to remove the firearm from the holster and not start a recording. Procedure: 1 Navigate to the Main Menu screen.
You can damage data or evidence on the camera. The camera can be paired with the WiFi Base to associate with other V300 or V700 cameras and the in-car video system to form a recording group (V700 in a Recording Group on page 37).
2.14.1 Dock the V700 in a WiFi Base You can dock the V700 in one direction only. The camera pairs with the WiFi Base and is associated with any other V700 that is paired with the same WiFi Base. When you dock the camera and battery in a WiFi Base that is connected to your agency evidence...
IMPORTANT: You must first set up and configure the Transfer Station II. For more information, see the Transfer Station II Quick Start User Guide. When you dock the V700 and battery in a Transfer Station II, the following occurs: •...
After staging, the upgrade is immediately applied to the camera. • The WiFi Base firmware can be downloaded to the V700 while docked in the Transfer Station II When you undock the camera and battery from the Transfer Station II, they are ready for normal operation.
Docking the V700 in the USB Base enables the following actions: • Retrieves battery charging status USB upload requires you to check out the V700 from a Transfer Station II to provision it with the agency; this enables you to upload from the USB Base in the field. 2.15.1...
You must connect the camera to the agency evidence management system to configure it and upload video for evidence management. The V700 works with other V300 or V700 cameras and the 4RE or M500 DVRs, if present, to form a recording group. For more information, see Recording Group Overview on page If enabled, the V700 can live stream video and report location over LTE to CommandCentral Aware.
Figure 10: V700 Components V700 Configuration You can only create a V700 configuration in the agency evidence management system. Some of the configuration properties you can set up for the V700 include the following: • Agency or department name •...
For more information, see your agency evidence management system documentation. V700 Display The display on the V700 shows icons and messages to indicate the status of the camera. If a message is longer than the screen width, the message scrolls. The display is on the top of the camera.
Number of events on the camera Recording mode as part of a group. If not in a group it says None Shows what accessories V700 is connected to: 4RE, M500, APX Radio, and Holster Aware Percent of the Sensor for the Holster Aware that is available...
Indicates LTE signal strength and connection to the agency evidence management system. 3.3.2 Clearing Error Messages If an error appears on the V700 display, the top LED flashes red to show an error condition. Procedure: 1 To acknowledge the error, press the Display Backlight button. For more information, see V700 Buttons on page The LED may turn solid amber until the error is cleared by the camera.
MN009878A01-B Chapter 3 : V700 Overview • Power Button on page 58 Table 10: V700 Buttons Item Description Function button Display Backlight button Record Start/Stop button Power button 3.4.1 Function Button The Function button is on the top of the camera and controls the following functions: •...
V700 User-Replaceable Battery With the user-replaceable battery, you can extend your shift by charging a replacement battery in the car. The V700 battery recharges to 100% in about four hours. The battery life depends upon the device configuration and LTE service.
3.6.1.2 Low Battery Percentage Report The V700 battery life indicator on the display can show 0% battery life remaining; this typically occurs at power on or when undocked from charging and upload station or base. On the display, Low Battery may show briefly. Contamination on the battery contacts can cause these symptoms.
5 If re-cleaning does not resolve the issue, contact customer service to replace the camera at 1-800-605-6734. See the Motorola Solutions Technical Notification (MTN), MTN-0134-20-NA issued 09/2020 at https://www.motorolasolutions.com/en_us/support/technical-notifications.html. Feedback Indicators Apart from the display, the V700 can provide feedback on the status using the following: • Tones • Vibration •...
NOTE: If you place the camera in Covert Mode, there is no tone sound, and the LEDs do not light up. Video, Audio, and Subtitle Evidence The V700 works as a DVR and camera combination to collect evidence in a recorded event. A recorded event is a unique, protected segment composed of the following: •...
NOTE: The evidence uploaded to the agency evidence management system is encrypted. Storage The V700 stores 24 to 36 hours of HD video at 1080 pixels. The camera uses a 128 GB SD card. When you need to free up storage space on the camera, you should upload recorded events from the camera to the agency evidence management system.
• Accurate timestamps to recorded events. These timestamps allow the agency evidence management system to synchronize playback between events, video or audio, from V700 and a 4RE or M500 DVR. • GPS location coordinates to the V700 recorded events. The fixed status, longitude, latitude, speed, and time of day information is sent to the metadata service each second to be included in the event data.
Chapter 3 : V700 Overview 3.13 WiFi Base When V700 is paired with the WiFi Base, the camera display shows a Wi-Fi Signal Strength icon ( that indicates the strength of the Wi-Fi signal coming from the WiFi Base. Example:...
Remote Upgrade WiFi Base The upgrade file for the WiFi Base downloads while the V700 is docked in the Transfer II Station. After you place the camera in the WiFi Base, the camera associates, and the power LED fast blinks amber while the upgrade is copied to the base.
MN009878A01-B Chapter 3 : V700 Overview Status Transfer Station II WiFi Base USB Base Error Power LED red blinks Power LED red blinks 1 second on, 1 sec off Base shutdown Power LED green blinks until off Base firmware up-...
Figure 18: LEDs on the WiFi Base NOTE: When V700 pairs with the WiFi Base, the camera display shows a Wi-Fi signal strength icon ( ) that indicates the strength of the Wi-Fi signal coming from the WiFi Base.
MN009878A01-B Chapter 3 : V700 Overview The left LED on the WiFi Base blinks green when it successfully pairs with a V700. The LED blinks red if the pairing was not successful. NOTE: If you get a solid red light, try undocking and redocking your camera and battery. If solid red appears repeatably, you should contact customer service.
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MN009878A01-B Chapter 3 : V700 Overview If the camera is undocked after the upgrade and then quickly redocked, the amber LED no longer shows. If the upgrade is already complete, no upgrade occurs. Return to step 4. If the ignition is turned off, without completing the upgrade, the next time the camera is docked,...
Aware (CC Aware). The connection allows dispatch or Command staff to watch and listen to live streams and view your GPS location in real time from V700 in CC Aware. For more information on how to live stream and share your location to CC Aware from V700, see the following sections: •...
1 Power on V700 by following the procedure in Powering On on page 2 To verify that the V700 has a connection to an LTE service and the agency evidence management system, ensure that the 4G icon appears on the display.
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MN009878A01-B Chapter 4 : V700 Connection with CommandCentral Aware 4 Optional: To stop sharing your location to CC Aware, turn off V700 by following the procedure in Powering Off on page...
SmartControl works in both portrait and landscape mode, making it convenient to use on tablets. SmartControl connects wirelessly to V700, in which the camera acts as an 802.11n Wi-Fi access point (hotspot) for the smartphone.
2 To download the SmartControl app on an iOS device, perform the following actions: a On the device, go to the Apple App Store. b Search for Motorola Solutions SmartControl for iOS. The SmartControl app icon for iOS appears for you to download.
MN009878A01-B Chapter 5 : SmartControl for Mobile Table 21: SmartControl Services Enablement Items Item Description SmartControl wants to turn on WiFi. You must select ALLOW to enable the service. SmartControl wants to turn on Bluetooth. You must select ALLOW to enable this service.
Connecting SmartControl to aV700 You must check out your V700 from your agency evidence management system to connect the camera to SmartControl, depending on your agency configuration. IMPORTANT: SmartControl runs on any smartphone running Android 6 or higher and iOS 12 or higher.
(Searching times out after 30 seconds. Try again if this happens.) The app finds any close camera. Check the screen on the V700 UI for your camera name. Touch the area with the camera ID on the screen to select your camera.
Auto Reduce Brightness Audio Vibrate on Alert • See the state of your device connections • Disconnect from device (V700) • Scrollable below Disconnect from Device, (not shown): Customer support phone number Customer support website link About SmartControl About Connected Device...
Tap the settings (1) button at the top right of the app to access the settings screen (2). Information about your application appears. The Wi-Fi and Bluetooth are disconnected and some settings are grayed out because you are not connected to the V700. The Customer support contact information is shown.
MN009878A01-B Chapter 5 : SmartControl for Mobile iOS Previously Connected Device Connection Issue If there is an issue connecting to a previously connected device, press the camera buttons and start the search for the camera. Figure 25: iOS previously Connected Device Connection Issue If the app says that it cannot connect to this device, there is an issue connecting to the camera.
Turn Covert Mode on or off Set the Brightness of your screen Sets Brightness to dim from 8 pm to 8 am, based on the time on your V700 Set the volume of your tones Turn Vibrate on Alert on or off Categorizing an Event Use the SmartControl app to categorize a recorded event on your smartphone.
MN009878A01-B Chapter 5 : SmartControl for Mobile You can categorize an event immediately after stopping a recording. You can also categorize an event by selecting an event from a recorded events screen. Figure 27: Categorizing an Event...
MN009878A01-B Chapter 5 : SmartControl for Mobile Item Description Goes back to the previous screen Done goes to the events screen If there is more than one event, the back arrow goes to the previous event screen. If there is more than one event, the forward arrow goes to the next event screen. Fields with a default value will show that default value.
5.10 V700 Low Battery From anywhere in the SmartControl app, when the V700 battery reaches 10% or lower, the app interrupts with a warning. If you select STAY CONNECTED, the phone returns to the previous screen. If the V700 reaches a certain level, it shuts down automatically. You can select DISCONNECT FROM DEVICE and insert a new battery into the camera.
Chapter 5 : SmartControl for Mobile 5.11 Starting a State Capture You can request that your V700 perform a state capture and save it to the V700 for use by Motorola Solutions technical services. To start a state capture: Description...
Chapter 6 LTE Wireless Service The V700 body-worn camera is equipped with an internal LTE modem and wireless carrier SIM card from Verizon, AT&T/FirstNet or Bell Mobility (in Canada). The LTE service is not active by default. To activate LTE service, please contact your carrier of choice. The internal modem IMEI and SIM card ICCID are listed on the packaging box label of the camera and the QR Code on the back housing label of the camera.
NOTE: The power source of V700 is a removable battery that is easy to replace to allow continuous operation with minimal disruption. If the V700 battery level drops below 10%, the automatic upload is paused until the battery is charged to at least 10% or more or another charged battery is attached.
You can upload events manually to the agency evidence management system over LTE through the V700 Menu in the camera. To manually upload events over LTE, your agency must configure this feature for V700 cameras in the agency evidence management system.
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