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Supermicro A+ Server AS -1115SV-WTNRT User Manual

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A+ Server
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AS -1115SV-WTNRT
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro A+ Server AS -1115SV-WTNRT

  • Page 1 A+ Server ® AS -1115SV-WTNRT USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators ....................11 Control Panel .........................12 Rear View ..........................13 Power Supply Indicator ....................14 1.3 System Architecture ......................15 Main Components ......................15 1.4 System Block Diagram .......................16 1.5 Motherboard Layout ......................17 Quick Reference Table ......................18 Chapter 2 Server Installation...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................27 3.2 Accessing the System ......................28 3.3 Processor and Heatsink Installation ...................29 3.4 Memory Support and Installation ..................36 Memory Support ........................36 DIMM Module Population ....................37 DIMM Installation ......................38 DIMM Removal .........................38 3.5 Motherboard Battery ......................39 Replacing the Battery ....................39 3.6 Storage Drives ........................40...
  • Page 6 Preface Chapter 4 Motherboard Connections 4.1 Power Connection ......................54 4.2 Headers ..........................56 4.3 Input/Output Ports ......................60 4.4 Jumpers ..........................62 4.5 LED Indicators ........................63 4.6 Front Control Panel ......................65 Front Control Panel Pin Definitions ...................66 Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................68 5.2 Driver Installation ........................70 5.3 SuperDoctor 5 ........................71...
  • Page 7 Preface Overview ...........................82 Recovering the UEFI BIOS Image ..................82 Recovering the BIOS Block with a USB Device ...............82 7.7 CMOS Clear ........................85 7.8 BMC Reset .........................85 7.9 Where to Get Replacement Components ................86 7.10 Reporting an Issue ......................86 Technical Support Procedures ..................86 Returning Merchandise for Service ...................86 7.11 Feedback ...........................87 Appendix A Standardized Warning Statements for AC Systems...
  • Page 8 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    1U rackmount: (WxHxD) 17.2” x 1.7” x 23.5” (437 x 43 x 597 mm) Note: A link to the Quick Reference Guide can be found on the AS -1115SV-WTNRT of the Supermicro website. The following safety models associated with the AS -1115SV-WTNRT have been certified as compliant with UL or CSA: 116-R8H13, 116-R6H13.

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Service Tag Control Panel Figure 1-1. System: Front View USB Ports System Feautres: Front Item Description Service Tag Service or asset tag has the...

  • Page 11: Drive Carrier Indicators

    Chapter 1: Introduction Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below. For OS RAID or non-RAID configurations, some LED indications are not supported, such as hot spare.

  • Page 12: Control Panel

    Chapter 1: Introduction Control Panel Information LED Drive Activity LED NIC LEDs Power LED UID Button/LED Power Button BMC Reset Figure 1-2. Control Panel Control Panel Features Feature Description Push this button to turn on the blue UID LED indicators both at the front and at the rear. UID/LED button This helps in identifying the unit when part of a large installation.

  • Page 13: Rear View

    Chapter 1: Introduction Rear View BMC LAN Port Power Supplies COM Port USB Ports LAN Ports VGA Port (PSU1, PSU2) Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant 860 W power supply modules (PSU1 on the left, PSU2 on the right) COM Port One serial communication port BMC LAN Port...

  • Page 14: Power Supply Indicator

    Chapter 1: Introduction Power Supply Indicator LEDs on the power supplies indicate the status of the module. Power Supply Indicators Power Supply Condition Green LED Amber LED No Power to power supply Power supply critical events causing a shutdown/ failure/ OCP/ OVP/ Fan Fail/ ON LED OTP/ UVP Power Supply Warning events where the...

  • Page 15: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section shows the locations of the system's main components. Main Components Motherboard DIMM Slots Processor Heatsink System Fans Figure 1-4. System: Top View System Features: Top Feature Description DIMM Slots Six DDR5 DIMM slots Heatsink One passive heatsink, SNK-P0062P-1 System Fans...

  • Page 16: System Block Diagram

    Chapter 1: Introduction 1.4 System Block Diagram AMD EPYC (CPU0) Figure 1-5. System Block Diagram...

  • Page 17: Motherboard Layout

    Chapter 1: Introduction 1.5 Motherboard Layout Below is a layout of the H13SVW-NT motherboard with the jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 18: Quick Reference Table

    USB 2/3 (3.0) Back panel USB 3.0 ports (USB 2/3) USB 4/5 (3.0) Internal USB 3.0 header (USB 4/5) JSXB1A, JSXB1B, Slots for Supermicro riser cards JSXB1C, JSXB2 JPI2C1 PWR supply (I2C) System Management Bus JPWR1 24-pin ATX power supply connector...

  • Page 19: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 20: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 21: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 22: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 25.6" and 33" deep (MCP-290-00063-0N). The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.
  • Page 23 Chapter 2: Server Installation Installing the Outer Rails 1. Measure the distance from the front rail of the rack to the rear rail of the rack. 2. Attach a short bracket to the rear side of the right outer rail, and a long bracket to the front side of the right outer rail as shown above on the right.
  • Page 24 Chapter 2: Server Installation Installing the Rail Assemblies to the Rack 1. After you have installed the short and long brackets to the outer rails, you are ready to install the whole rail assemblies (outer rails with short and long brackets attached) to the rack.

  • Page 25: Installing The Server Into The Rack

    Chapter 2: Server Installation 2.5 Installing the Server into the Rack Once rails are attached to the chassis and the rack, the chassis is ready to be installed into a rack. 1. Push the inner slides, which are attached to the chassis, into the grooves of the outer slide assemblies that are installed in the rack as shown below.

  • Page 26: Removing The Server From The Rack

    Chapter 2: Server Installation Removing the Server from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 27: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 28: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The chassis features a removable top cover for access to the internal components. When performing service on components inside the system, remove the system from the rack and place it on a work bench or desk. Do not service with the system extended from the rack. Removing the Top Cover from the System Before installing any components, replacing chassis fans or accessing the motherboard, you will first need to remove the top cover from the chassis.

  • Page 29: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing the Processor and Heatsink 1. Unscrew the screws holding down Force Frame in the sequence of 3-2-1. The screws are numbered on the force frame next to each screw hole.
  • Page 30 Chapter 3: Maintenance and Component Installation 2. The spring-loaded force frame will raise up after the last screw securing it (#1) is removed. Gently allow it to lift up to its stopping position. 3. Lift the rail frame up by gripping the lift tabs near the front end of the rail frame. While keeping a secure grip of the rail frame, lift it to a position so you can do the next step of removing the external cap.
  • Page 31 Chapter 3: Maintenance and Component Installation 4. Remove the external cap from the Rail Frame by pulling it upwards through the rail guides on the rail frame. External Cap PnP Cover Cap 5. The CPU package is shipped from the factory with the blue carrier frame pre-assembled. Grip the handle of the carrier frame/CPU package assembly from its shipping tray, and while gripping the handle, align the flanges of the carrier frame onto the rails of the rail frame so its pins will be at the bottom when the rail frame is lowered later.
  • Page 32 Chapter 3: Maintenance and Component Installation Note: You can only install the CPU inside the socket in one direction with the handle at the top. Make sure that it is properly inserted into the CPU socket before closing the rail frame plate.
  • Page 33 Chapter 3: Maintenance and Component Installation 9. Gently lower the force frame down onto the rail frame and hold it in place until it is seated in the Socket housing. Note that the force frame is spring loaded and has to be held in place before it is secured.
  • Page 34 Chapter 3: Maintenance and Component Installation 11. After the force frame is secured and the CPU package is in place, now you must install the heatsink to the frame. Lower the heatsink down till it rests securely over the four screw holes on CPU package on the socket frame.
  • Page 35 Chapter 3: Maintenance and Component Installation Uninstalling the Processor and Heatsink 1. Remove the heatsink attached to the top of the CPU package by reversing the installation procedure. 2. Clean the Thermal grease left by the heatsink on the CPU package lid to limit the risk of it contaminating the CPU package land pads or contacts in the socket housing.

  • Page 36: Memory Support And Installation

    Chapter 3: Maintenance and Component Installation 3.4 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Memory Support The H13SVW-NT supports up to 576 GB of ECC DDR5 4800 MT/s speed, RDIMM memory in six slots.

  • Page 37: Dimm Module Population

    Chapter 3: Maintenance and Component Installation DIMM Module Population When populating the motherboard with DIMM modules, please keep in mind the following: • Always use DDR5 DIMM modules of the same type, size and speed. • All six memory channels should be populated with each channel having equal capacity, which should provide the best performance in most cases.

  • Page 38: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the memory slots, starting from DIMMA1 Refer to the DIMM Module Population section. 2. Push the release tabs outwards on both Receptive Point ends of the DIMM slot to unlock it. 3.

  • Page 39: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 40: Storage Drives

    The system supports 10 hot-swap 2.5" hybrid storage drive bays. The drives are mounted in drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level drives are recommended for use in Supermicro servers. For compatible drives, see the H13SVW-NT motherboard page.

  • Page 41: Mounting A Drive In A Drive Carrier

    Chapter 3: Maintenance and Component Installation Mounting a Drive in a Drive Carrier 1. To add a new drive, install it into the carrier with the printed circuit board side facing down so that the mounting holes align with those in the carrier. 2.

  • Page 42: Installing M.2 Solid State Drives

    Chapter 3: Maintenance and Component Installation Installing M.2 Solid State Drives The motherboard accommodates two M.2 solid state drive (SSD). The M.2 socket supports NVMe PCIe 3.0 x4 in 2280 or 22110 form factors. The 22110 form factor is recommended because the appropriate standoff comes pre-installed on the motherboard.

  • Page 43: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Fans The chassis contains six 4-cm counter-rotating fans. Each fan unit is made up of two fans joined back-to-back, which rotate in opposite directions. This counter-rotating action generates exceptional airflow and works to dampen vibration levels. Make sure the chassis top cover makes a good seal so air circulates properly through the chassis.

  • Page 44: Air Shrouds

    5. Push the fan up from the bottom and out of the top of the housing. 6. Replace the failed fan with an identical fan, available from Supermicro. Push the new fan into the housing, making sure the air flow direction is the same.

  • Page 45: Power Supply

    • Solid Amber: When illuminated, indicates that the power supply is plugged in, and is in an abnormal state. The system might need service. Please contact Supermicro technical support. Changing the Power Supply Module: 1. Unplug the AC cord from the module to be replaced.
  • Page 46 Chapter 3: Maintenance and Component Installation Release tab Figure 3-10. Replacing the Power Supply...

  • Page 47: Pci Expansion Slots

    Chapter 3: Maintenance and Component Installation 3.9 PCI Expansion Slots The system offers options for riser cards that provide custom PCIe capabilities. Figure 3-11. Expansion Card Locations Expansion Card Locations Item Description PCIe 5.0 x16 slot (full-height, full-length) PCIe 5.0 x16 slot (full-height, full-length) PCIe 5.0 x16 slot (low-profile)

  • Page 48: Installing Expansion Cards

    Chapter 3: Maintenance and Component Installation Installing Expansion Cards 1. Power down the system as described in section 3.1. Remove the chassis from the rack and seat it on a work bench (safety area). Then open the chassis cover as described in Section 3.2.

  • Page 49: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.10 Cable Routing Diagram Use this section to route or reroute cables. Proper routing is important to maintain airflow through the system. 10x SATA (Default) PCIe x16 (Slot3) PCIe x16 (Slot1) PCIe x16 (Slot2)

  • Page 50: Nvme

    Chapter 3: Maintenance and Component Installation 10x NVMe PCIe x16 (Slot3) PCIe x16 (Slot1) PCIe x16 (Slot2)

  • Page 51: Sata/Nvme Hybrid + 4X Sata

    Chapter 3: Maintenance and Component Installation 6x SATA/NVMe Hybrid + 4x SATA PCIe x16 (Slot3) PCIe x16 (Slot1) PCIe x16 (Slot2)

  • Page 52: Sata/Sas Via Aoc 3808/3908 + 2 Sata

    Chapter 3: Maintenance and Component Installation 8x SATA/SAS via AOC 3808/3908 + 2 SATA PCIe x16 (Slot3) PCIe x16 (Slot1) PCIe x16 (Slot2)

  • Page 53: Sata/Sas Via Aoc 3816/3916

    Chapter 3: Maintenance and Component Installation 10x SATA/SAS via AOC 3816/3916 PCIe x16 (Slot3) PCIe x16 (Slot1) PCIe x16 (Slot2)

  • Page 54: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 55 Chapter 4: Motherboard Connections Power SMB Header (PWRI2C) The Power System Management Bus (I2C) header monitors power supply, fan, and system temperatures. See the table below for pin definitions. Power SMB Header Pin Definitions Pin# Definition Clock Data PWR Fail Ground +3.3 V...

  • Page 56: Headers

    Chapter 4: Motherboard Connections 4.2 Headers Onboard Fan Headers (FAN1-FAN6) There are six fan headers on the H13SVW-NT. These are 4-pin fan headers; pins 1-3 are backward compatible with traditional 3-pin fans. The onboard fan speeds are controlled by Thermal Management (via Hardware Monitoring) in the BMC. When using Thermal Management setting, please use all 4-pin fans.
  • Page 57 Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...
  • Page 58 Chapter 4: Motherboard Connections USB Ports (USB 0-3, USB 4/5) There are a total of seven USB ports supported on the motherboard. Four are located on the back panel; USB 0/1, and USB 2/3 (both are USB 3.1 compliant). There are also three ports located on the motherboard, two are on one header, USB 4/5 (3.1).
  • Page 59 Chapter 4: Motherboard Connections Chassis Intrusion (JL1) A Chassis Intrusion header is located at JL1 on the motherboard. Attach the appropriate cable from the chassis to the header to inform you when the chassis is opened. Chassis Intrusion Pin Definitions Pins Definition Ground...

  • Page 60: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-1. I/O Port Locations and Definitions Rear I/O Ports Description Description Description COM Port USB 2 (3.0) VGA Port IPMI LAN Port...
  • Page 61 LED indicators. The UID Indicator provides easy identification of a system that may be in need of service. Note: UID can also be triggered via IPMI on the motherboard. For more information on IPMI, please refer to the IPMI User's Guide posted on our website at http://www.supermicro.com...

  • Page 62: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a thicker border line on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.

  • Page 63: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators Onboard LAN Port LEDs The motherboard's Ethernet ports have two LED indicators. The Activity LED is green and indicates connection and activity. The Link LED may be green, orange/amber, or off to indicate the speed of the connection. Refer to the tables below for more information. H13SVW-NT Link LED, Connection Link, Speed Indicator...
  • Page 64 Chapter 4: Motherboard Connections UID LED Indicator (LED9) The rear LED9 is located next to the UID switch. The front UID LED is located on the front panel. When you press the UID switch, both rear LED9 and front UID LED indicators will turn on.

  • Page 65: Front Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the location of JF1. 3.3V PWR LED 3.3V Stby...

  • Page 66: Front Control Panel Pin Definitions

    Chapter 4: Motherboard Connections Front Control Panel Pin Definitions NMI Button The non-maskable interrupt button header is located on pins 19 and 20 of JF1. Refer to the table below for pin definitions. NMI Button Pin Definitions (JF1) Pin# Definition Control Ground Power LED...
  • Page 67 Chapter 4: Motherboard Connections UID LED The UID LED is on pins 7 and 8 of JF1. Connect the front panel UID LED to this header to indicate when the rear UID switch is turned on. Refer to the table below for pin definitions. UID LED Pin Definitions (JF1) Pin#...

  • Page 68: Chapter 5 Software

    1. Create a method to access the MS Windows installation ISO file. That might be a USB flash drive or media drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 69 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 70: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or media drive.

  • Page 71: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 72: Bmc

    (BMC) and other management controllers distributed among different system modules. There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro. com/en/solutions/management-software/bmc-resources. BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 73: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes alternate configurations and optional system components. Optional Parts Storage options Storage control cards TPM security module 6.1 Storage Options The system supports 10 hot-swap 2.5" SATA/SAS/NVMe drives. SATA – The system can support up to 10 SATA drives by default. SAS –...

  • Page 74: Tpm Security Module

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in drives. It enables the motherboard to deny access if the TPM associated with the drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM. pdf. • AOM-TPM-9670V...

  • Page 75: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •...

  • Page 76: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 77: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the "Technical Support Procedures’ and/ or ‘Returning Merchandise for Service" section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.

  • Page 78: System Boot Failure

    Chapter 7: Troubleshooting and Support System Boot Failure If the system does not display POST (Power-On-Self-Test) or does not respond after the power is turned on, check the following: 1. Clear the CMOS settings by unplugging the power cord and contacting both pads on the CMOS Clear Jumper (JBT1).
  • Page 79 2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. Storage drive support: Make sure that all storage drives work properly. Replace the bad drives with good ones.

  • Page 80: Bios Error Post Codes

    When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 81: Crash Dump Using The Bmc Dashboard

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at https://www.supermicro.com/ manuals/other/BMC_IPMI_X13_H13.pdf. Check Error Log 1.

  • Page 82: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 83 Chapter 7: Troubleshooting and Support 2. While the system is turned off, insert the USB device that contains the new BIOS binary image (SUPER.ROM). 3. Power on the system. 4. After the system is turned on, the system will enter the BIOS Recovery menu. Select "Proceed with flash update"...
  • Page 84 • If the BIOS flash recovery fails, contact our RMA Department to have the BIOS chip reprogrammed. This will require shipping the board to Supermicro for repair. Submit your RMA request at https://www.supermicro.com/support/rma Please make sure to follow all instructions when returning the motherboard.

  • Page 85: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 86: Where To Get Replacement Components

    7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 87: Feedback

    During the warranty period, contact your distributor first for any product problems. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@ supermicro.com.

  • Page 88: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 89 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 90 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 91 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 92 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 93 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components (except for hot-swap components). 電源切断の警告...
  • Page 94 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 95 Appendix A: Warning Statements Attention Seul le personnel autorisé et le personnel de maintenance qualifié doivent être autorisés à installer, remplacer ou entretenir cet équipement.. !‫אזהרה‬ ‫.יש לאפשר רק צוות מורשה ואנשי שירות מוסמכים להתקין, להחליף או לטפל בציוד זה‬ ‫.ينبغي...
  • Page 96 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 97 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 98 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 99 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 100 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 101 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 102 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 103 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 104 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 105 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 106 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 107 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 108: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Single AMD EPYC™ 8004 Series processor in Socket SP6 with up to 64 cores, CPU TDP supports up to 225 W Chipset System on Chip BIOS AMI 32 MB SPI Flash EEPROM ACPI 6.4, SMBIOS 3.5 or later, UEFI 2.8, Plug and Play (PnP), USB Keyboard support Memory Six DIMM slots support up to 576 GB of registered ECC DDR5-4800 MT/s SDRAM memory...
  • Page 109 Appendix B: System Specifications Power Supply Model: PWS-861A-1R, 860 W dual redundant modules, 80Plus Titanium level AC Input 800 W: 100-127 Vac 860 W: 200-240 Vdc 860 W: 200-240 Vac +12 V Max: 66.67 A / Min: 0 A (100 Vac-127 Vac) Max: 71.67 A / Min: 0 A (200 Vdc-240 Vdc) Max: 71.67 A / Min: 0 A (200 Vac-240 Vac) 5V SB...
  • Page 110 Appendix B: System Specifications Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) CLASS A Electromagnetic Compatibility Regulations 2016 FCC Part 15 Subpart B ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32 BS/EN55032 BS/EN55035 CISPR 32 BS/EN 61000-3-2 BS/EN 61000-3-3 BS/EN 61000-4-2 BS/EN 61000-4-3 BS/EN 61000-4-4 BS/EN 61000-4-5 BS/EN 61000-4-6...

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