Supermicro SuperServer 110P-WTR User Manual
  1. Manuals
  2. Brands
  3. Supermicro Manuals
  4. Server
  5. SuperServer 110P-WTR
  6. User manual

Supermicro SuperServer 110P-WTR User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SuperServer
110P-WTR
USER'S MANUAL
Revision 1.0

Advertisement

Table of Contents
loading

Related Manuals for Supermicro SuperServer 110P-WTR

Summary of Contents for Supermicro SuperServer 110P-WTR

  • Page 1 SuperServer 110P-WTR USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    SuperServer 110P-WTR User's Manual Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators .....................10 Control Panel .........................11 Rear View ..........................12 Top View ..........................13 Power Supply Option .....................14 1.3 System Architecture ......................15 System Block Diagram ......................16 1.4 Motherboard Layout ......................17...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................28 3.2 Accessing the System ......................29 3.3 Static-Sensitive Devices .....................30 Precautions ........................30 3.4 Processor and Heatsink Installation ...................31 The Processor Carrier Assembly ..................32 The Processor Heatsink Module (PHM) ................34 Preparing the CPU Socket for Installation ................35 Installing the PHM into the CPU Socket ................36 Removing the PHM from the CPU Socket ...............39 Removing the Processor Carrier Assembly from the PHM ..........40...
  • Page 6 SuperServer 110P-WTR User's Manual Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................62 5.2 Driver Installation ........................64 5.3 SuperDoctor 5 ........................65 ® 5.4 BMC ............................66 BMC ADMIN User Password ....................66 Chapter 6 Optional Components 6.1 Optional Parts List .......................67 6.2 Power Supply Modules ......................68 6.3 2.5"...
  • Page 7 7.6 Where to Get Replacement Components ................82 7.7 Reporting an Issue ......................82 Technical Support Procedures ..................82 Returning Merchandise for Service ...................82 Vendor Support Filing System ..................83 7.8 Feedback ..........................83 7.9 Contacting Supermicro .......................84 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...
  • Page 8 SuperServer 110P-WTR User's Manual Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    Chapter 1: Introduction Chapter 1 Introduction 1.1 Overview This chapter provides a brief outline of the functions and features of the 110P-WTR. It is based on the X12SPW-TF motherboard and the CSE-116AC10-R706WB chassis. The following provides an overview of the specifications and capabilities. Chassis CSE-116AC10-R706WB Motherboard...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Service/Asset Tag Drive Bays with BMC Password Control Panel USB 3.2 Gen 1 Ports Drive Bays Figure 1-1.

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel NIC2 LED HDD LED Power LED Information LED NIC1 LED UID Button Power Figure 1-2. Control Panel Control Panel Features Feature Description Depressing the Unit Identifier button illuminates an LED on both the front and rear of the chassis for easy system location in a rack configuration.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View Dedicated BMC LAN UID Switch/LED VGA Port PWS2 PWS1 LAN2 LAN1 COM1 USB Ports Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant power supply modules: PWS1 on the right, PWS2 on the left. Serial port Dedicated BMC LAN Accepts an RJ45 type cable and has two LED indicators...

  • Page 13: Top View

    Chapter 1: Introduction Top View USB 3.2 Gen 1 Ports Single Processor DIMM Slots System Fans Power Supply Modules Figure 1-4. System: Top View System Features: Top Feature Description USB 3.2 Gen 1 ports Type A USB ports Power Supply Dual redundant modules;...

  • Page 14: Power Supply Option

    Chapter 1: Introduction Power Supply Option DC Power Supply Module Option Watts Part Number 80Plus Level PWS-654-1R...

  • Page 15: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system electrical components, a cable routing diagram, and block diagrams of the motherboard and the overall system. PCIe Exapnsion Slots Power Supplies 3rd Generation Intel Xeon Scalable Processor DIMM Slots Fans Storage Backplane...

  • Page 16: System Block Diagram

    Chapter 1: Introduction System Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. CPU1-B1 CPU1-A1 CPU1-D1 CPU1-C1 CPU1-E1 CPU1-H1 PVCCIN_CPU1 12V_STBY VR13HC 7+1 PHASE 300W CPU1 DDR4 PECI:30 SOCKET ID:0 DMI3 PCI-E X16 G4...

  • Page 17: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12SPW-TF motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 18: Quick Reference Table

    SMBus Clock/DATA header connected to CPU/Mem VRMs LAN1, LAN2 LAN (RJ45) Ports M.2-H M.2 PCIe 3.0 x4 Slot (Supports M-Key 2280 and 22110) NVME0/1, NVME2/3 PCIe 4.0 x8 Slimline SAS Connector SXB1A, SXB1B, SXB1C Supermicro Proprietary WIO Left Add-on Card Slots...
  • Page 19 Chapter 1: Introduction Connector Description SXB2 Supermicro Proprietary WIO Right Add-on Card Slot S-SATA0, S-SATA1 SATA 3.0 Ports with SATA DOM Power S-SGPIO1 Serial Link General Purpose I/O Connection Header Trusted Platform Module/Port 80 Connector UID-SW Unit Identifier (UID) Switch USB0/1 Back Panel Universal Serial Bus (USB) 2.0 Ports...

  • Page 20: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 21: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 22: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 23: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 25.6" and 33" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.

  • Page 24: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack Each end of the assembled outer rail includes a bracket with square pegs to fit into your rack holes. If you have an older rack with round holes, these brackets must be removed, and you must use screws to secure the rail to the rack.

  • Page 25: Installing The Chassis Into A Rack

    Chapter 2: Server Installation 2.5 Installing the Chassis into a Rack Once rails are attached to the chassis and the rack, you can install the server. 1. Pull the middle rail out of the front of the outer rail and make sure that the ball bearing shuttle is locked at the front of the middle rail.

  • Page 26: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 27: Installing The Server Into A Telco Rack

    Chapter 2: Server Installation Installing the Server into a Telco Rack To install the server into a Telco (or “open”) type rack, use L-shaped brackets (p/n MCP-290- 00016-0N) on either side of the chassis (four total). 1. Determine how far the server will extend out from the front of the rack. The chassis should be positioned so that the weight is balanced between front and back.

  • Page 28: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 29: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The CSE-116AC chassis features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Press the two release buttons and slide the cover toward the rear. 2.

  • Page 30: Static-Sensitive Devices

    Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •...

  • Page 31: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustration only. Your components may look different.

  • Page 32: The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation The Processor Carrier Assembly The processor carrier assembly is comprised of the processor and the processor carrier. To create the processor carrier assembly, please follow the steps below: Note: Before installation, be sure to review the Static-Sensitive Devices section earlier in this chapter.
  • Page 33 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the carrier and press it down as shown below. Lever 4. Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a &...

  • Page 34: The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation The Processor Heatsink Module (PHM) After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.

  • Page 35: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation The CPU socket comes with a plastic protective cover, which needs to be removed before installing the Processor Heatsink Module (PHM). Do this by gently squeezing the grip tabs then pulling the cover off.

  • Page 36: Installing The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket 1. Remove the plastic protective cover from the CPU socket. Gently squeeze the grip tabs then pull the cover off. CPU Socket with Plastic Protective Cover Grip Tabs...
  • Page 37 Chapter 3: Maintenance and Component Installation 2. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 3. Locate four PEEK nuts (A, B, C, D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown below.
  • Page 38 Chapter 3: Maintenance and Component Installation 5. Align nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, D on the heatsink with threaded fasteners b, c, d on the CPU socket.

  • Page 39: Removing The Phm From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Be sure the system is shut down and all AC power cords are unplugged. 1. Use a t30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D.

  • Page 40: Removing The Processor Carrier Assembly From The Phm

    Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM Detach the four plastic clips (a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (A, B, C, D) as shown below, and lift off the processor carrier assembly. Processor Carrier Assembly Pin 1 Pin 1...

  • Page 41: Removing The Processor From The Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Carrier Assembly Unlock the lever from its locked position and push it upwards to disengage the processor from the carrier as shown below right. Carefully remove the processor from the carrier. Processor Carrier Assembly Lever Note: Handle the processor with care to avoid damage.

  • Page 42: Memory

    Chapter 3: Maintenance and Component Installation 3.5 Memory Memory Support The X12SPW-TF supports up to 2048GB of ECC RDIMM/LRDIMM/LRDIMM 3DS with speeds of up to 3200MHz in eight slots. Refer to the tables below for the recommended DIMM population order and additional memory information. 1 CPU, 8-DIMM Slots Number of DIMMs Memory Population Sequence...

  • Page 43: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • Always use DDR4 memory of the same type, size and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.

  • Page 44: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation UID-SW UID-LED COM1 USB4/5 (3.0) LAN2 LAN1 BMC_LAN USB0/1 1. Insert the desired number of DIMMs LEDBMC into the memory slots based on the MH15 MH16 JBT1 recommended DIMM population table. CMOS CLEAR I-SATA4~7 BIOS JRK1...

  • Page 45: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 46: Storage Drives

    The drives are mounted in toolless drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website product pages...

  • Page 47: Installing Drives

    Chapter 3: Maintenance and Component Installation Installing Drives The system supports ten SATA drives, but two hybrid ports can support NVMe SSDs. Figure 3-5. Logical Drive Numbers Removing a Hot-Swap Drive Carrier from the Chassis 1. Press the release button on the drive carrier, which will extend the drive carrier handle. 2.

  • Page 48: Checking The Temperature Of An Nvme Drive

    Chapter 3: Maintenance and Component Installation Checking the Temperature of an NVMe Drive There are two ways to check using the BMC Dashboard. Checking a Drive • BMC Dashboard > Server Health > NVMe SSD – Shows the temperatures of all NVMe drives.

  • Page 49: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.9 Cable Routing Diagram Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner.

  • Page 50: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 51 Chapter 4: Motherboard Connections 8-Pin Power Connector JPWR1 is an 8-pin 12V DC power input for the CPU that must be connected to the power supply. Refer to the table below for pin definitions. 8-pin Power Pin Definitions Pin# Definition 1 - 4 Ground 5 - 8...

  • Page 52: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Headers Fan Headers There are seven 4-pin fan headers (FAN1 ~ FAN7) on the motherboard. All these 4-pin fan headers are backwards compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by the Thermal Management via the IPMI 2.0 interface.
  • Page 53 Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...
  • Page 54 NIC add-on card that supports NC-SI and must use a special cable. Please contact Supermicro at www. supermicro.com to purchase the cable for this header. Refer to the table below for pin definitions.
  • Page 55 Note: For more information on the SATA HostRAID configuration, please refer to the Intel SATA HostRAID user's guide posted on our website at http://www.supermicro.com. M.2 Slot The motherboard has one M.2 slot. M.2 was formerly known as Next Generation Form Factor (NGFF) and serves to replace mini PCIe.
  • Page 56 Chapter 4: Motherboard Connections Intel RAID Key Header The JRK1 header allows you to enable RAID functions for NVMe connections. Refer to the table below for pin definitions. Intel RAID Key Header Pin Definitions Pin# Defintion PU 3.3V Stdby PCH RAID KEY NVM Express Connections There are two Slimline SAS connectors located on the motherboard to support two PCIe 4.0 x4 NVMe connections.

  • Page 57: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports Rear I/O Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-2. Rear I/O Ports Rear I/O Ports Description Description COM Port 1 USB5 (3.2 Gen 1) Dedicated BMC LAN LAN1...

  • Page 58: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 59 Chapter 4: Motherboard Connections LAN Port Enable/Disable Use JPL3 to enable or disable LAN ports 1 and 2. LAN Port Enable/Disable Jumper Settings Jumper Setting Definition Pins 1-2 Enabled Pins 2-3 Disabled ME Manufacturing Mode Close pins 2-3 of jumper JPME1 to bypass SPI flash security and force the system to operate in the manufacturing mode, which will allow the user to flash the system firmware from a host server for system setting modifications.

  • Page 60: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators Power Fail LED The Power Fail LED connection is located on pins 5 and 6 of JF1. Refer to the table below for pin definitions. Power Fail LED Pin Definitions (JF1) Pin# Definition 3.3V PWR Supply Fail Overheat (OH)/Fan Fail...
  • Page 61 Chapter 4: Motherboard Connections HDD LED The HDD LED connection is located on pins 13 and 14 of JF1. Attach a cable to pin 14 to show hard drive activity status. Refer to the table below for pin definitions. HDD LED Pin Definitions (JF1) Pins Definition...

  • Page 62: Chapter 5 Software

    USB/SATA DVD drive, or a USB flash drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 63 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 64: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash drive or a DVD.

  • Page 65: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 66: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: https://www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 67: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity DC Power Supply (WTR) PWS-654-1R Inlet Thermal Sensor MCP-280-00033-0N NVMe Drive Try MCP-220-00167-0B NVMe Cable CBL-SAST-1231-85...

  • Page 68: Power Supply Modules

    Chapter 6: Optional Components 6.2 Power Supply Modules DC Power Supply Module Options Watts Part Number 80Plus Level PWS-654-1R 6.3 2.5" NVMe Drive Trays Tool-less black hot-swap 2.5" NVMe drive tray (MCP-220-00167-0B, Orange tab, w/ key lock, clip design) 6.4 Storage Control Card and Cable(s) AOC-S3008L-L8e - Std LP, 8 internal ports, 12Gb/s per port- Gen3, 122HDD, HBA;...

  • Page 69: Cachevault(S)

    Chapter 6: Optional Components 6.5 CacheVault(s) CacheVault for Broadcom 3108 with Supercap mounting in 1U 40x56 fan tray CacheVault for Broadcom 3108; Supercap mounting bracket for PCIe location Installing the SuperCap Kit via Fan Tray Installing the SuperCap Kit via the PCIe Bracket...

  • Page 70: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.6 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 71: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 72: Enabling Nvme Raid

    Chapter 6: Optional Components Enabling NVMe RAID RAID for NVMe SSDs must be enabled through the UEFI BIOS. 1. Install the patch as described in the Restrictions and Requirements section on a previous page. 2. Reboot the server. 3. Press [DEL] key to enter BIOS. 4.

  • Page 73: Status Indications

    Chapter 6: Optional Components 12. Select specific disks for RAID with an [X]. • RAID0: Select at least two [2 - 24] disks • RAID1: Select only two disks • RAID5: Select at least three [3 - 24] disks • RAID10: Select only four disks 13.

  • Page 74: Hot Swap Drives

    Chapter 6: Optional Components Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other manufacturers. Under vSphere ESXi, several steps are necessary to avoid potential stability issues. See the information at link [1] below. Hot-unplug 1.

  • Page 75: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 76: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 77: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 78: Losing The System's Setup Configuration

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.
  • Page 79 Chapter 7: Troubleshooting and Support If the system becomes unstable before or during OS installation, check the following: 1. Source of installation: Make sure that the devices used for installation are working properly, including boot devices such as CD. 2. Cable connection: Check to make sure that all cables are connected and working properly. 3.

  • Page 80: Crash Dump Using The Bmc Dashboard

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at www.supermicro.com/manuals/ other/BMC_Users_Guide_X12_H12.pdf. Check Error Log 1.

  • Page 81: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.5 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 82: Where To Get Replacement Components

    7.6 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 83: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.8 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@...

  • Page 84: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.9 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 85: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 86 Appendix A Standardized Warning Statements for AC Systems Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 87 Appendix A Standardized Warning Statements for AC Systems . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 88 Appendix A Standardized Warning Statements for AC Systems Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 89 Appendix A Standardized Warning Statements for AC Systems Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 90 Appendix A Standardized Warning Statements for AC Systems Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 91 Appendix A Standardized Warning Statements for AC Systems ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 92 Appendix A Standardized Warning Statements for AC Systems Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 93 Appendix A Standardized Warning Statements for AC Systems Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 94 Appendix A Standardized Warning Statements for AC Systems Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 95 Appendix A Standardized Warning Statements for AC Systems ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가...
  • Page 96 Appendix A Standardized Warning Statements for AC Systems ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 97 Appendix A Standardized Warning Statements for AC Systems Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 98 Appendix A Standardized Warning Statements for AC Systems ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스...
  • Page 99 Appendix A Standardized Warning Statements for AC Systems ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 100 Appendix A Standardized Warning Statements for AC Systems Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 101 Appendix A Standardized Warning Statements for AC Systems Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 102 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 103 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 104 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 105: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Single 3rd Gen Intel® Xeon® Scalable processor in a Single Socket LGA-4189 (Socket P+) supported TDP up to 270W Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel®...
  • Page 106 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards...

Table of Contents