Hearth & Home pelpro PP60 Service Manual
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Service Manual
PP60 / PP60-B / PP70 / PP130 / PP130-B / PP150
1
8390-016D
10/23

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Summary of Contents for Hearth & Home pelpro PP60

  • Page 1 Service Manual PP60 / PP60-B / PP70 / PP130 / PP130-B / PP150 8390-016D 10/23...
  • Page 2: Table Of Contents

    DIAL CONTROL PELLET STOVES Table of Contents SEQUENCE OF OPERATION FOR START UP ...................PAGE 6 SEQUENCE OF OPERATION FOR SHUT DOWN ................PAGE 7 WIRING DIAGRAM ..........................PAGE 8 CLEANING THE EXHAUST BLOWER ....................PAGE 36 EXHAUST PROBE INFORMATION ......................PAGE 37 CLEANING THE CONVECTION BLOWER ..................PAGE 38 FIRE POT CLEANING AND PROPER INSTALLATION ................PAGE 39 HOW TO REMOVE AND CLEAN BAFFLES ..................PAGE 40 AMBIENT PROBE INFORMATION .......................PAGE 41...
  • Page 3 PELPRO TROUBLESHOOTING MANUAL INTRODUCTION The purpose of this troubleshooting guide is to provide step by step procedures for diagnosing issues with the PelPRO PP60, PP60-B, PP70, PP130, PP130-B, PP150. A digital or analog multimeter will be required for many of the troubleshooting steps in this guide.
  • Page 4 Dial Control Pellet Stoves Service Guide PART LOCATIONS Note: Other models are in similar location. Right Side Dial Control Convection Blower Control Board Left Side Over Heat Snap Disc Feed Motor Igniter Exhaust Blower Back to Table of Contents PELPROSTOVES.COM 8390-016D •...
  • Page 5 Dial Control Pellet Stoves Service Guide ERROR CODE DEFINITIONS Alarm code will be displayed on the dial control as a series of red blinks. Empty Hopper Alarm. Most likely the appliance ran out of fuel or the flames are 1 Red Blink adjusted too low.
  • Page 6: Sequence Of Operation For Startup

    Dial Control Pellet Stoves Service Guide SEQUENCE OF OPERATION FOR STARTUP 1. Set the dial to the desired temperature setting. (The 9. Once stove establishes Proof of Fire the igniter will light will go from a slow flashing green to a rapid turn off.
  • Page 7: Sequence Of Operation For Shutdown

    Dial Control Pellet Stoves Service Guide SEQUENCE OF OPERATION FOR SHUTDOWN 1. Stove temperature is met. (Light on dial control will flash amber). 2. Feed motor will turn off. 3. Combustion/Exhaust blower start the shutdown cycle and the blower will run at the max RPM. The dial control light will flash amber.
  • Page 8: Wiring Diagram

    Dial Control Pellet Stoves Service Guide WIRING DIAGRAM IGNITER VACUUM HOPPER SWITCH SWITCH FEED MOTOR EXHAUST BLOWER CONVECTION BLOWER NEUTRAL 110 V LINE SNAP DISC FUSE EXHAUST TEMPERATURE AMBIENT TEMPERATURE SERIAL PORT (SERVICE ONLY) THERMOSTAT (OPTIONAL) POT BURN RATE VCC POT BURN RATE GND POT BURN RATE SIG POT TRIM VCC...
  • Page 9: Alarm Code 1 Flash: Empty Hopper

    Dial Control Pellet Stoves Service Guide 1 FLASH: EMPTY HOPPER TO START: UNPLUG THE STOVE, CLEAN THE FIRE POT AND MAKE SURE THE FIRE POT IS INSTALLED CORRECTLY (CLICK HERE OR SEE PG. 39 FOR INSTALLATION), CLEAN THE FIREBOX AREA, REMOVE AND CLEAN BEHIND THE BAFFLES(CLICK HERE OR SEE PG.
  • Page 10: Common Troubleshooting Trim Adjustment

    Dial Control Pellet Stoves Service Guide TRIM ADJUSTMENT GUIDE The Negative side of the dial control will The Positive side of the dial control will increase decrease the feed rate and increase the RPM the feed rate of the feed motor and decrease of the exhaust blower.
  • Page 11: Clearing An Auger Jam

    Dial Control Pellet Stoves Service Guide CLEARING AN AUGER JAM 1. Turn the stove 4. Once the auger off and make plate is removed sure the stove check the is completely auger for any shut down. After obstructions. the stove is After removing completely shut any obstructions...
  • Page 12: Flashes: Exhaust Probe Failure

    Dial Control Pellet Stoves Service Guide 2 FLASHES: EXHAUST PROBE FAILURE TO START: LOCATE THE EXHAUST PROBE CONNECTION ON THE CONTROL BOARD. CLICK HERE OR SEE PG 36 FOR EXHAUST PROBE LOCATION. UNPLUG THE PROBE, INSPECT PLUG THE PROBE THE CONNECTION BACK INTO THE IS THE WIRE PLUGGED AND CHECK THE...
  • Page 13: Flashes: Ambient Probe Alarm

    Dial Control Pellet Stoves Service Guide 3 FLASHES: AMBIENT PROBE ALARM TECH TIP: THE AMBIENT PROBE SENSES THE TEMPERATURE IN THE ROOM. IF THE STOVE IS CYCLING ON AND OFF SOONER THAN IT TYPICALLY, MOVE THE AMBIENT PROBE FURTHER AWAY FROM THE STOVE. TO START: LOCATE THE AMBIENT PROBE CONNECTION ON THE CONTROL BOARD.
  • Page 14: Flashes: Missed Ignition

    Dial Control Pellet Stoves Service Guide 4 FLASHES: MISSED IGNITION TO START: MAKE SURE THE FIRE POT IS CLEAN INCLUDING THE HOLES IN THE FIRE POT, MAKE SURE THE FIRE POT IS INSTALLED CORRECTLY (CLICK HERE OR SEE PG 39 FOR FIRE POT INSTALLATION).
  • Page 15: Testing The Igniter For Ohms

    Dial Control Pellet Stoves Service Guide IGNITER TROUBLESHOOTING Testing for OHMS ( Ω ) This test will require a multimeter. For correct placement of igniter position see pg 38 or click here. 1. Turn the stove 4. Test the white off and make wires coming sure the stove...
  • Page 16: Testing The Igniter For Voltage

    Dial Control Pellet Stoves Service Guide TESTING VOLTAGE TO THE IGNITER This test will require a multimeter. WHEN TESTING ELECTRICITY PLEASE USE CAUTION. 1. Turn the stove 5. Set the off and make multimeter sure the stove to VAC. VAC is completely stands for shut down.
  • Page 17: Flashes: Exhaust Over Temperature

    Dial Control Pellet Stoves Service Guide 8 FLASHES: EXHAUST OVER TEMPERATURE TO START: MAKE SURE THE FIRE POT IS CLEAN INCLUDING THE HOLES IN THE FIRE POT, MAKE SURE THE FIRE POT IS INSTALLED CORRECTLY (CLICK HERE OR SEE PG 39 FOR FIRE POT INSTALLATION).
  • Page 18: Testing Voltage To The Convection Blower

    Dial Control Pellet Stoves Service Guide TESTING THE VOLTAGE TO THE CONVECTION BLOWER This test will require a multimeter. WHEN TESTING ELECTRICITY PLEASE USE CAUTION. 1. Turn the stove 5. Turn the stove off and make on HI. A solid sure the stove amber light will is completely...
  • Page 19: Not Feeding Pellets

    Dial Control Pellet Stoves Service Guide NOT FEEDING PELLETS TO START: MAKE SURE THE FIRE POT IS CLEAN INCLUDING THE HOLES IN THE FIRE POT, MAKE SURE THE FIRE POT IS INSTALLED CORRECTLY (CLICK HERE OR SEE PG 39 FOR FIRE POT INSTALLATION).
  • Page 20: Testing The Hopper Lid Switch With A Multimeter

    Dial Control Pellet Stoves Service Guide TESTING THE HOPPER LID SWITCH WITH A MULTIMETER This test will be testing the Continuity shown by the Ohms symbol ( Ω ). 1. Turn the stove 5. Remove the off and make two wires on sure the stove the bottom of is completely...
  • Page 21: Testing The Vacuum Switch With A Multimeter

    Dial Control Pellet Stoves Service Guide TESTING THE VACUUM SWITCH WITH A MULTIMETER This test will be testing the Continuity shown by the Ohms symbol ( Ω ). 1. Turn the stove 5. Place the off and makes multimeter in sure the stove the Ohms (Ω) is completely...
  • Page 22: Control Board Voltage Test For The Feed Motor

    Dial Control Pellet Stoves Service Guide CONTROL BOARD VOLTAGE TEST FOR FEED MOTOR This test will require a multimeter. WHEN TESTING ELECTRICITY PLEASE USE CAUTION. 1. Turn the stove 5. Place the off and make multimeter leads sure the stove into the red and is completely white wire pins.
  • Page 23: Feed Motor Voltage Test

    Dial Control Pellet Stoves Service Guide FEED MOTOR VOLTAGE TESTING This test will require a multimeter. WHEN TESTING ELECTRICITY PLEASE USE CAUTION. 1. Turn the stove 5. Plug the stove off and make back in and set sure the stove the stove to the is completely PRIME mode.
  • Page 24: Not Lighting The Pellets

    Dial Control Pellet Stoves Service Guide NOT LIGHTING THE PELLETS TO START: CLEAN THE FIRE BOX AREA AND CLEAN BEHIND THE BAFFLES (CLICK HERE OR SEE PG. 40 FOR BAFFLE CLEANING). ALSO MAKE SURE THERE ARE PELLETS IN THE HOPPER AND THE AUGER IS NOT JAMMED (CLICK HERE OR SEE PG.
  • Page 25: Lazy Or Sooty Flames

    Dial Control Pellet Stoves Service Guide LAZY OR SOOTY FLAMES TO START: MAKE SURE THE FIRE POT IS CLEAN INCLUDING THE HOLES IN THE FIRE POT, MAKE SURE THE FIRE POT IS INSTALLED CORRECTLY (CLICK HERE OR SEE PG 39 FOR FIRE POT INSTALLATION).
  • Page 26: Power

    Dial Control Pellet Stoves Service Guide NO POWER This test will require a multimeter. TO START: CHECK THE WALL OUTLET FOR POWER THERE SHOULD BE ROUGHLY 115-120 VAC. IS THE SNAP DISK ON IS THE FUSE ON THE THE AUGER DROP TUBE CONTROL BOARD TRIPPED? RESET THE SNAP...
  • Page 27: Snap Disk Location And How To Reset

    Dial Control Pellet Stoves Service Guide SNAP DISK LOCATION AND HOW TO RESET THE SNAP DISK THE SNAP DISK IS LOCATED ON THE LEFT SIDE OF THE STOVED IF LOOKING AT THE STOVE. IT IS LOCATED ON THE DROP AUGER TUBE. THE SNAP DISK IS ABOUT THE SIZE OF A DIME AND HAS TWO WIRES THAT CONNECT TO IT.
  • Page 28: Fuse Location And How To Check

    Dial Control Pellet Stoves Service Guide FUSE LOCATION AND HOW TO CHECK THE FUSE THE FUSE IS LOCATED ON THE CONTROL BOARD. THE CONTROL BOARD LOCATED ON THE RIGHT SIDE STOVE. IT IS MOUNTED ON THE BACK INSIDE PANEL OF THE STOVE. THE FUSE IS HOUSED IN A BLACK RECTANGULAR BOX.
  • Page 29: Power Power

    Dial Control Pellet Stoves Service Guide POWER TRACING TROUBLESHOOTING This test will require a multimeter. MAKE SURE THE CHECK THE WALL OUTLET FOR POWER. ROUGHLY 115-120 VAC BREAKER IS NOT (VOLTAGE IN ALTERNATING CURRENT) IS REQUIRED. IF THE TRIPPED. MAKE SURE MULTIMETER PINS CAN NOT FIT INT HE OUTLET THE OUTLET IS WIRED PROPERLY CHECK THE POWER AT THE END OF THE POWER CORD...
  • Page 30: Testing The Snap Disk For Power

    Dial Control Pellet Stoves Service Guide TESTING THE SNAP DISK FOR VOLTAGE This test will require a multimeter. WHEN TESTING ELECTRICITY PLEASE USE CAUTION. 1. Turn the stove 3. Locate the snap off and make disk on the drop sure the stove auger tube.
  • Page 31: Control Board Power Test

    Dial Control Pellet Stoves Service Guide CONTROL BOARD POWER TESTING This test will require a multimeter. WHEN TESTING ELECTRICITY PLEASE USE CAUTION. 1. Turn the stove 4. Locate the wire off and make clip that contains sure the stove the two purples is completely wires.
  • Page 32: Convection Blower Not Coming On

    Dial Control Pellet Stoves Service Guide CONVECTION BLOWER NOT COMING ON TO START: CLEAN THE CONVECTION BLOWER AND MAKE SURE IT SPINS FREELY(CLICK HERE OR SEE PG. 38 FOR CONVECTION BLOWER CLEANING INSTRUCTIONS). AFTER CLEANING THE BLOWER APPLY HEAT TO THE EXHAUST PROBE.
  • Page 33: Exhaust Blower Not Coming On

    Dial Control Pellet Stoves Service Guide EXHAUST BLOWER NOT COMING ON TO START: MAKE SURE THE EXHAUST BLOWER IS CLEAN AND ABLE TO SPIN FREELY (CLICK HERE OR SEE PG. 36 ON HOW TO CLEAN THE EXHAUST BLOWER). ALSO MAKE SURE THE STOVE HAS POWER AND IS ON ONE OF THE SETTING OTHER THAN OFF.
  • Page 34: Exhaust Blower Voltage Test

    Dial Control Pellet Stoves Service Guide EXHAUST BLOWER VOLTAGE TESTING This test will require a multimeter. WHEN TESTING ELECTRICITY PLEASE USE CAUTION. 1. Turn the stove 5. Set the off and make multimeter sure the stove to VAC. VAC is completely stands for shut down.
  • Page 35: Vacuum Switch Voltage Test

    Dial Control Pellet Stoves Service Guide VACUUM SWITCH VOLTAGE TEST This test will require a multimeter. WHEN TESTING ELECTRICITY PLEASE USE CAUTION. 1. Turn the stove 5. Plug the stove off and makes back into the wall sure the stove outlet and set is completely the stove on HI.
  • Page 36: Cleaning The Exhaust Blower

    Dial Control Pellet Stoves Service Guide CLEANING THE EXHAUST BLOWER 1. Turn the stove 5. Use a paint off and make brush or sure the stove compressed is completely air to clean the shut down. After exhaust blower. the stove is completely shut down unplug the stove from the...
  • Page 37: Exhaust Probe Information

    Dial Control Pellet Stoves Service Guide EXHAUST PROBE INFORMATION NOTE: 1. Turn the stove off and make If the probe is loose from the bracket or dirty it can cause sure the stove the stove to not operate correctly. Also if there is ash build is completely up in the exhaust chamber it could also effect the way the shut down.
  • Page 38: Cleaning The Convection Blower

    Dial Control Pellet Stoves Service Guide CLEANING THE CONVECTION BLOWER 1. Turn the stove 4. Lift up on the off and make blower to remove sure the stove the bottom tab is completely from the slow in shut down. After the back of the the stove is stove.
  • Page 39: Fire Pot Cleaning And Proper Installation

    Dial Control Pellet Stoves Service Guide FIRE POT CLEANING AND PROPER INSTALLATION. 1. Turn the stove 4. With the scraper off and make tool scrap out sure the stove any ash build up is completely on the fire pot. shut down. After Also make sure the stove is the holes in the...
  • Page 40: How To Remove And Clean Baffles

    Dial Control Pellet Stoves Service Guide HOW TO REMOVE AND CLEAN THE BAFFLES 1. Turn the stove 4. Remove the left off and make and right panels. sure the stove is completely shut down. After the stove is completely shut down unplug the stove from the outlet.
  • Page 41: Ambient Probe Information

    Dial Control Pellet Stoves Service Guide AMBIENT PROBE INFORMATION THE AMBIENT PROBE IS LOCATED ON THE BACK LOWER RIGHT SIDE OF THE STOVE. IT IS A SMALL RUBBER END ON ABOUT A 3’ WIRE. IT TELLS THE STOVE WHEN TO KICK ON AND OFF BY SENSING THE TEMPERATURE OF THE ROOM AIR.
  • Page 42: Igniter Placement

    Dial Control Pellet Stoves Service Guide IGNITER PLACEMENT 1. Turn the stove 4. Make sure the off and make igniter is sitting sure the stove centered in the is completely igniter chamber shut down. After and back about the stove is 1/4 inch.

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