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Dial Control Pellet Stoves
Service Guide
UNPLUG THE STOVE, CLEAN THE FIRE POT AND MAKE SURE THE FIRE POT IS INSTALLED
CORRECTLY
(CLICK HERE OR SEE PG. 39 FOR
BEHIND THE
BAFFLES(CLICK HERE OR SEE PG. 40 FOR BAFFLE
THE HOPPER, MAKE SURE THERE ARE NO JAMS IN THE
PLUG THE STOVE BACK IN AND PRIME THE FEED TUBE IF NEEDED. TURN THE STOVE BACK ON.
CHECK 1:
MAKE SURE THE
HOPPER LID IS CLOSED
AND THE HOPPER LID
SWITCH IS WORKING
CORRECTLY.
CLICK HERE OR SEE PG. 20
FOR HOPPER SWITCH
TROUBLESHOOTING.
CHECK 2:
MAKE SURE THE
VACUUM SWITCH HOSE
IS NOT CLOGGED. MAKE
SURE THE VACUUM
SWITCH IS WORKING
CORRECTLY.
CLICK HERE OR SEE PG. 21
FOR VACUUM SWITCH
TROUBLESHOOTING.
CHECK 3:
CLICK HERE OR SEE PG.
23 FOR FEED MOTOR
TROUBLESHOOTING.
9
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1 FLASH: EMPTY HOPPER
TO START:
INSTALLATION), CLEAN THE FIREBOX AREA, REMOVE AND CLEAN
AUGER(CLICK HERE OR SEE PG. 11 FOR AUGER
IS THE AUGER
NO
FEEDING PELLETS INTO
THE FIRE POT?
SYSTEM REPAIRED
NO
ONCE THE STOVE IS
RUNNING DID THE 1
FLASH: EMPTY HOPPER
CODE REPEAT?
NO
YES
AFTER ADJUSTING THE TRIM
ACCORDING TO THE TRIM GUIDE
DID THE 1 FLASH: EMPTY
HOPPER CODE RETURN?
IF YES, CONTACT CUSTOMER
SERVICE FOR FURTHER
ASSISTANCE AT
info_PelPro@hearthnhome.com
PELPROSTOVES.COM
CLEANING), MAKE SURE THERE ARE PELLETS IN
YES
ONCE THE STOVE IS
RUNNING DID THE 1
NO
FLASH: EMPTY HOPPER
ADJUST THE TRIM SETTING TO
THE POSITIVE OR
CLOCKWISE POSITION. THE
STOVE WILL NEED TO COMPLETE
A SHUTDOWN SEQUENCE FOR
THE SETTING TO TAKE EFFECT.
CLICK HERE OR SEE
PG. 10 FOR TRIM
ADJUSTMENT GUIDE.
CLICK HERE OR SEE PG. 15 FOR
IGNITER TROUBLESHOOTING
JAMS).
AFTER A FEW
MINUTES, DID A
FIRE START IN THE
FIRE POT?
YES
CODE REPEAT?
YES
NO
8390-016D • 10/23
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