Hearth & Home pelpro PP60 Service Manual
  1. Manuals
  2. Brands
  3. Hearth & Home Manuals
  4. Stove
  5. pelpro PP60
  6. Service manual

Hearth & Home pelpro PP60 Service Manual

Hide thumbs Also See for pelpro PP60:
Table of Contents

Advertisement

Quick Links

SERVICE MANUAL
PP60 / PP60-B / PP70 / PP130 / PP130-B
1
8390-016A
06/21

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the pelpro PP60 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Hearth & Home pelpro PP60

Summary of Contents for Hearth & Home pelpro PP60

  • Page 1 SERVICE MANUAL PP60 / PP60-B / PP70 / PP130 / PP130-B 8390-016A 06/21...
  • Page 2 PELPRO TROUBLESHOOTING MANUAL INTRODUCTION The purpose of this troubleshooting guide is to provide step by step procedures for diagnosing issues with the PelPRO PP60, PP60-B, PP70, PP130, PP130-B. A digital or analog multimeter will be required for many of the troubleshooting steps in this guide.

  • Page 3: Service Parts List

    Service Parts List PP60 Service Parts Beginning Manufacturing Date: July 2013 Pellet Stove Ending Manufacturing Date: Active 10 11 IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. at Depot ITEM DESCRIPTION...
  • Page 4 PP60 Service Parts Beginning Manufacturing Date: July 2013 Ending Manufacturing Date: Active #5 Door Assembly IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER...
  • Page 5 PP60-B Service Parts Beginning Manufacturing Date: April 2019 Pellet Stove Ending Manufacturing Date: Active 10 11 IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. at Depot ITEM DESCRIPTION COMMENTS...
  • Page 6 PP60-B Service Parts Beginning Manufacturing Date: April 2019 Ending Manufacturing Date: Active #5 Door Assembly IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER...
  • Page 7 PP70 Service Parts Beginning Manufacturing Date: Sept 2018 Pellet Stove Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Hopper Lid Assembly...
  • Page 8 PP70 Service Parts Beginning Manufacturing Date: Sept 2018 Ending Manufacturing Date: Active #5 Door Assembly IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER...
  • Page 9 PP130 Service Parts Beginning Manufacturing Date: Apr 2014 Pellet Stove Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. All parts listed in this manual must be ordered from a dealer.

  • Page 10: Door Assembly

    PP130 Service Parts Beginning Manufacturing Date: Apr 2014 Ending Manufacturing Date: Active #5 Door Assembly IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. All parts listed in this manual must be ordered from a dealer.
  • Page 11 PP130-B Service Parts Beginning Manufacturing Date: Sept 2018 Pellet Stove Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. All parts listed in this manual must be ordered from a dealer.
  • Page 12 PP130-B Service Parts Beginning Manufacturing Date: Sept 2018 Ending Manufacturing Date: Active #5 Door Assembly IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. All parts listed in this manual must be ordered from a dealer.

  • Page 13: Part Locations

    PART LOCATIONS Note: Other models are in similar location. Right Side Dial Control Convection Blower Control Board Left Side Over Heat Snap Disc Feed Motor Igniter Exhaust Blower 8390-016A 06/21...

  • Page 14: Operation Flow Chart

    Operation Flow Chart 1: Set dial control to desired temperature. (green light on dial control will change from a slow blink to rapid blink) 2: Exhaust blower turns on. 3: Igniter turns on. 4: Vacuum switch closes. 5: Feed motor will turn on after the 1 min igniter preheat sequence expires.
  • Page 15 Operation Flow Chart 7: Exhaust probe senses a 6 degree increase per minute for 2 consecutive minutes. 8: Igniter turns off. 9: Flame stabilization mode begins. Appliance will feed at .8 second “on time” for 3 minutes. The exhaust probe will sense 140 degrees and 10: Convection blower turns on and increases speed as turn on the convection...
  • Page 16 OPERATION FLOW CHART 13: Feed motor turns off. 14: Exhaust blower starts the shutdown cycle. Blower will run at maximum rpm. Dial control will show a rapid yellow blink. 15: Fire goes out in the firepot. Appliance will continue to cool.

  • Page 17: Error Code Definitions

    ERROR CODE DEFINITIONS Alarm code will be displayed on the dial control as a series of red blinks. Empty Hopper Alarm. Most likely the appliance ran out of fuel or the flames are 1 Red Blink adjusted too low. 2 Red Blinks Exhaust Probe Failure.

  • Page 18: Troubleshooting

    Troubleshooting ALARM CODE T/S CHART 1 Flash: Empty Hopper ..............Page 23 2 Flashes: Exhaust Probe Fail .
  • Page 19 PP70 & PP130-B APPLIANCES CONVECTION BLOWER TROUBLESHOOTING CONVECTION BLOWER NOT COMING ON WARNING Exposed Skin, Electric Shock Hazard Unit must be connected to power for some troubleshooting steps. allow energized connections to touch appliance body. APPLY HEAT TO EXHAUST SENSOR IS THE EXHAUST PROBE SENSOR IS THE...

  • Page 20: Convection Blower Troubleshooting

    CONVECTION BLOWER TROUBLESHOOTING CONVECTION BLOWER TEST POINTS FOR CHECKING VOLTAGE CONVECTION BLOWER VOLTS RANGE: 62VAC TO 115VAC (+/- 5VAC) Convection blower range changes depending on power level. 8390-016A 06/21...
  • Page 21 8 FLASHES: EXHAUST OVER TEMPERATURE CHECK TO MAKE SURE THE FIREBOX AREA, EXHAUST PIPE AND FIREPOT IS CLEAN. CHANGE TO IS APPROVED FUEL APPROVED FUEL BEING USED IN THE AND RESTART APPLIANCE? APPLIANCE. IS THE FUSE IN THE CONTROL BOARD GOOD? UNPLUG THE APPLIANCE AND REMOVE IS THE FEED MOTOR IS THE...

  • Page 22: Test Point

    8 FLASHES: EXHAUST OVER TEMPERATURE TEST POINT EXHAUST TEMP PROBE AT ROOM TEMPERATURE, THE EXHAUST PROBE WILL READ AROUND 100K OHMS. AS HEAT IS APPLIED TO THE PROBE, THE OHMS READING WILL CONTINUE TO GET SMALLER. 8390-016A 06/21...
  • Page 23 LAZY OR SOOTY FLAMES CHECK TO MAKE SURE THE FIREBOX AREA, BAFFLES, EXHAUST PIPE AND FIREPOT IS CLEAN. CHANGE TO IS APPROVED APPROVED FUEL FUEL BEING USED IN AND RESTART THE APPLIANCE? APPLIANCE. IS THE FUSE IN THE CONTROL BOARD GOOD? UNPLUG THE APPLIANCE IS THE FEED MOTOR AND REMOVE FUSE FROM...
  • Page 24 LAZY OR SOOTY FLAMES 1. Clean Firepot and Baffles 3. Clean the Exhaust Blower. (Refer to Owner’s manual for more instructions) BAFFLES BAFFLES FIREPOT FIREPOT 2. Clean the Vent System Rain Cap 12 in [305 mm] Flashing Minimum above roof penitration Firestop Ceiling Support...
  • Page 25 1 FLASH: EMPTY HOPPER UNPLUG APPLIANCE, CLEAN FIREPOT AND MAKE SURE IT IS INSTALLED CORRECTLY, CLEAN FIREBOX AREA, FILL HOPPER, PLUG APPLIANCE BACK IN, PRIME FEED TUBE IF NEEDED AND TURN APPLIANCE ON. MAKE IS THE AFTER A FEW SURE THE AUGER FEEDING MINUTES, DID A PELLETS INTO...
  • Page 26 1 FLASH: EMPTY HOPPER 1. Check to see if the Hopper is empty Hopper Lid Switch Dial Control Serial Number (Back Side) Inside Stove Body: - Snap Disc Ambient Probe - Vacuum Switch (Back Side) - Convection Blower - Exhaust Blower Baffles (3) Drop Tube - Exhaust Probe...
  • Page 27 FIREBOX VACUUM & VACUUM SWITCH TROUBLESHOOTING FIREBOX VACUUM LOW OR VACUUM SWITCH NOT WORKING. VACUUM SWITCH TURN THE APPLIANCE ON CHECK DOOR GASKET, CLEAN FIREBOX SET MULTIMETER AND VENTING SYSTEM. TO Ω AND CONNECT TO CHECK WIRE AND HOSE THE (2) TERMINALS ON CONNNECTION TO THE VACUUM SWITCH.

  • Page 28: Vacuum Switch

    FIREBOX VACUUM & VACUUM SWITCH TROUBLESHOOTING 1. Install a vacuum “TEE” between the vacuum switch and drop tube. 2. Install the vacuum gauge to the “TEE”. 3. Turn thermostat on or dial control. ***NOTE: make sure fuel is in the hopper as this can effect the vacuum reading.
  • Page 29 4 FLASHES: MISSED IGNITION IGNITER TROUBLESHOOTING UNPLUG APPLIANCE, CLEAN FIREPOT AND AND MAKE SURE FIREPOT IS INSTALLED CORRECTLY. CLEAN FIREBOX AREA, CLOSE FIREBOX DOOR, FILL HOPPER, PLUG APPLIANCE BACK IN AND TURN APPLIANCE ON. IS THE MAKE SURE AFTER A FEW AUGER FEEDING THE HOPPER MINUTES, DID...
  • Page 30 4 FLASHES: MISSED IGNITION IGNITER TROUBLESHOOTING VOLTAGE TEST POINTS IGNITER IGNITER SPECS: 300W /// 115 VAC RESISTANCE: 48 OHMS 8390-016A 06/21...
  • Page 31 3 FLASHES: AMBIENT PROBE ALARM TECH TIP: THE PROBE WILL SENSE TEMPERATURE IN THE ROOM. IF THE APPLIANCE IS CYCLING TOO MUCH, MOVE THE PROBE FARTHER AWAY FROM THE APPLIANCE. LOCATE THE AMBIENT PROBE CONNECTION ON THE CONTROL BOARD UNPLUG THE PLUG THE PROBE IS THE WIRE PROBE, INSPECT...
  • Page 32 3 FLASHES: AMBIENT PROBE ALARM APPLIANCE IS NOT SENSING TEMP IN THE ROOM TEST POINT AMBIENT TEMP PROBE AT ROOM TEMPERATURE, THE AMBIENT PROBE WILL READ AROUND 10.2K OHMS. AS HEAT IS APPLIED TO THE PROBE, THE OHMS READING WILL CONTINUE TO GET SMALLER. 8390-016A 06/21...
  • Page 33 2 FLASHES: EXHAUST PROBE FAIL LOCATE THE EXHAUST PROBE CONNECTION ON THE CONTROL BOARD UNPLUG THE PLUG THE PROBE, INSPECT IS THE WIRE PROBE BACK INTO THE CONNECTION PLUGGED INTO THE CONTROL & CHECK ENTIRE THE BOARD? BOARD. WIRE FOR DAMAGE DID THE ALARM MAKE THE REPAIR CODE GO AWAY...
  • Page 34 2 FLASHES: EXHAUST PROBE FAIL TEST POINT EXHAUST TEMP PROBE AT ROOM TEMPERATURE, THE EXHAUST PROBE WILL READ AROUND 100K OHMS. AS HEAT IS APPLIED TO THE PROBE, THE OHMS READING WILL CONTINUE TO GET SMALLER. 8390-016A 06/21...
  • Page 35 NOT LIGHTING THE FUEL UNPLUG APPLIANCE, CLEAN FIREPOT AND MAKE SURE FIREPOT INSTALLED CORRECTLY, CLEAN FIREBOX AREA, FILL HOPPER, PLUG APPLIANCE BACK IN AND TURN APPLIANCE ON. AFTER A FEW REPLACE IS THE IGNITER MINUTES, DID A THE IGNITER GETTING HOT? FIRE START? MAKE THE REPAIR IS THE...
  • Page 36 NOT LIGHTING THE FUEL 1. Check Igniter 2. Check Firepot Position 8390-016A 06/21...
  • Page 37 EXHAUST BLOWER NOT COMING ON REPLACE CLEAN THE EXHAUST EXHAUST BLOWER AND MAKE SURE BLOWER IT SPINS FREELY ARE WIRES PLUGGED INTO RECONNECT WIRES THE BLOWER? DOES BLOWER CONNECT MULTIMETER IN REPLACE VAC TO WIRE TEST PORTS CONTROL SHOWN ON THE NEXT PAGE. BOARD DOES THE METER SHOW AT LEAST 100 VAC?
  • Page 38 EXHAUST BLOWER NOT COMING ON EXHAUST BLOWER TEST POINTS EXHAUST TEMP PROBE 8390-016A 06/21...
  • Page 39 NOT FEEDING PELLETS UNPLUG APPLIANCE, CLEAN FIREPOT AND MAKE SURE FIREPOT IS INSTALLED CORRECTLY, CLEAN FIREBOX AREA & CHIMNEY PIPE, FILL HOPPER, PLUG APPLIANCE BACK IN AND TURN APPLIANCE ON. CLOSE THE HOPPER LID OPEN HOPPER LID, PRESS HOPPER LID DOES AUGER SWITCH DOWN WITH FEED PELLETS...
  • Page 40 NOT FEEDING PELLETS FEED MOTOR TEST POINTS VACUUM SWITCH WHITE HOPPER SWITCH HOPPER SWITCH IS CLOSED WHEN THE HOPPER LID IS CLOSED. VACUUM SWITCH IS CLOSED WHEN THE EXHAUST BLOWER IS ON. FEED MOTOR RUNS ON 115 VAC. ALL CIRCUITS MUST BE CLOSED FOR THE FEED MOTOR TO WORK. 8390-016A 06/21...
  • Page 41 NO POWER CHECK THE WALL IS THE FUSE IN THE OUTLET FOR POWER CONTROL BOARD GOOD? UNPLUG THE RESET THE SNAP APPLIANCE AND REMOVE DISC AND RESTART FUSE FROM CONTROL PANEL THE APPLIANCE. TO CHECK IF IT IS GOOD. DISCONNECT FROM IS THE SNAP TOUCH MULTIMETER LEADS WALL POWER AND...
  • Page 42 NO POWER IGNITER VACUUM HOPPER FEED MOTOR SWITCH SWITCH EXHAUST BLOWER CONVECTION BLOWER NEUTRAL 110 V LINE SNAP DISC FUSE EXHAUST TEMPERATURE ROOM TEMPERATURE SERIAL PORT (SERVICE ONLY) THERMOSTAT GND THERMOSTAT SIG POT SET TEMP VCC POT SET TEMP GND POT SET TEMP SIG POT FEED ADJUST VCC POT FEED ADJUST GND...
  • Page 43 DIAL CONTROL TROUBLESHOOTING DIAL CONTROL NOT WORKING PLUG APPLIANCE IN ARE THERE IS THERE A ANY BROKEN GREEN BLINKING WIRES IN THE LIGHT ON THE DIAL CONTROL DIAL CONTROL? HARNESS? REPLACE THE DIAL CONTROL HARNESS IS THERE 5VDC ON THE BLACK REPLACE THE AND RED WIRE? DOES THE...
  • Page 44 DIAL CONTROL TROUBLESHOOTING SET TEMP VCC SET TEMP GND SET TEMP SIG FEED ADJUST VCC FEED ADJUST GND FEED ADJUST SIG LED RED LED AMBER LED GREEN DIAL CONTROL SPECS: 5VDC POWERS THE CONTROL RESISTANCE MEASURED ACROSS BLACK & WHITE WIRE FOR DIAL: 10K OHMS TO 0 OHMS (OFF TO HI) 8390-016A 06/21...

This manual is also suitable for:

Pelpro pp60-bPelpro pp70Pelpro pp130Pelpro pp130-b

Table of Contents