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Fault
The appliance is not
working.
Appliance is not heat-
ing, colon is flashing
in the display.
Microwave mode is
cancelled.
Food takes longer
than usual to heat up.
Microwave not work-
ing.
12:00 flashes in the
display and the
symbol lights up.
The appliance is not
in operation. A cook-
ing time is shown in
the display.
14.2 Information on display panel
Fault
The message
ap-
pears on the display.
The message
ap-
pears in the display.
The message
ap-
pears on the display.
The message
ap-
pears on the display.
The message
ap-
pears in the display.
Cause and troubleshooting
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Malfunction
Switch off the fuse in the fuse box.
1.
Switch the fuse back on after approx. 10 seconds.
2.
a If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→ "Customer Service", Page 23
Demo mode is activated in the basic settings.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
1.
the fuse box.
Deactivate demo mode in the basic settings in the next 3 minutes.
2.
Malfunction
Switch off the fuse in the fuse box.
1.
Switch the fuse back on after approx. 10 seconds.
2.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
3.
message when calling.
→ "Customer Service", Page 23
The microwave power setting is set too low.
Set a higher microwave power setting.
▶
You have placed a larger amount of food than normal in the appliance.
Set a longer cooking time.
▶
You need double the time when you have double the amount.
The food is colder than usual.
Turn or stir the food from time to time during cooking.
▶
Door is not fully closed.
Check whether food remains or foreign material are trapped in the door.
▶
has not been pressed.
Press .
▶
There has been a power cut.
Reset the time.
▶
→ "Setting the time", Page 11
has not been pressed.
Press .
▶
Cause and troubleshooting
The thermal safety switch-off function has been activated.
Call the after-sales service.
▶
→ "Customer Service", Page 23
The automatic safety cut-out function has been activated.
Press any button.
▶
The oven is malfunctioning
Call the after-sales service.
▶
→ "Customer Service", Page 23
The thermal safety switch-off function has been activated.
Call the after-sales service.
▶
→ "Customer Service", Page 23
Moisture in the control panel.
Allow the control panel to dry.
▶
Troubleshooting en
21
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