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en Troubleshooting
Clean the door panels with a soft dish cloth and
2.
glass cleaner.
Note: Shadows on the door panels, which look like
streaks, are caused by reflections made by the in-
terior lighting.
Dry with a soft cloth.
3.
10.7 Cleaning aid
The cleaning aid is a quick alternative for occasionally
cleaning the cooking compartment. The cleaning aid
softens dirt by vaporising the soapy water. The dirt can
then be removed more easily.
Setting the cleaning function
Add a few drops of washing-up liquid to a cup of
1.
water.
11 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
11.1 Malfunctions
Fault
The appliance is not
working.
Food takes longer
than usual to heat up.
Turntable grates or
grinds.
34
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Malfunction
Switch off the fuse in the fuse box.
1.
Switch the fuse back on after approx. 10 seconds.
2.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
3.
message when calling.
→ "Customer Service", Page 35
Door is not fully closed.
Check whether food remains or foreign material are trapped in the door.
▶
The microwave power setting is set too low.
Set a higher microwave power setting. → Page 29
▶
You have placed a larger amount of food than normal in the appliance.
Set a longer cooking time.
▶
You need double the time when you have double the amount.
The food is colder than usual.
Turn or stir the food from time to time during cooking.
▶
There is dirt or foreign objects in the area of the turntable drive.
Clean the roller ring and recess in the cooking compartment.
▶
Place a spoon in the cup to prevent delayed boiling.
2.
Place the cup in the centre of the cooking compart-
3.
ment.
Set the microwave power setting to 600 W.
4.
5.
Set the cooking time to 3 minutes.
Start the microwave.
6.
Once the duration has elapsed, keep the door
7.
closed for a further three minutes.
Wipe out the cooking compartment with a soft cloth.
8.
Leave the cooking compartment to dry with the door
9.
open.
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