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Royal 580 Operating Manual

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  • Page 2: Table Of Contents

    TABLE OF CONTENTS UNPACKING YOUR CASH REGISTER and SET UP ..............................1 Preparation ..........................................1 Standard Accessories ......................................... 1 Initial Set Up ..........................................1 Maintenance of your Register ..................................... 1 GETTING TO KNOW YOUR CASH REGISTER ................................2 Using the Manual ........................................2 How to Get Started ........................................
  • Page 3 TABLE OF CONTENTS (Continued) TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER ......................68-83 Sample Receipt ......................................... 68 Transaction Symbols ........................................ 68 Example 1: Cash Sale Without Tendering Change ............................69 Example 2: Cash Sale With Tendering Change ..............................69 Example 3: Using the Dept Shift Key .................................
  • Page 4 WELCOME... to the Royal family of fine business machines. We sincerely hope you will enjoy the many benefits of being associated with a distinguished product name that has represented both quality and customer satisfaction since 1905. This electronic cash register is designed to help your busine ss function smoothly by providing efficient register operations and accurate management reports.

  • Page 5: Unpacking Your Cash Register And Set Up

    · Never pull the paper tape through the printhead. To prevent damage, always use the electronic paper feed key. · Should electronic service be needed, a Royal authorized service center is recommended.

  • Page 6: Getting To Know Your Cash Register

    "PRESS"; for example: PRESS the [AMT TEND/TOTAL] Key. HOW TO GET STARTED Before you begin to program or use your new Royal Cash Register, you should spend some time becoming familiar with the Control Lock System, Keyboard Functions and the Display.

  • Page 7: Security System And Error Conditions

    SECURITY SYSTEM and ERROR CONDITIONS SEVEN-WAY SECURITY SYSTEM: Your Royal cash register is protec ted by an efficient security system that incorporates the following: · A Control Lock that cannot be acti vated without the Operator Register Key or Manager's Program Key.

  • Page 8: Control Lock System

    CONTROL LOCK SYSTEM THE CONTROL LOCK: Located at the left of the operating area, t he Control Lock is a switch that places the cash register into its several operating modes. These modes are: Program Mode (PRG): The position is used to set and change your individualized programming for register operations.

  • Page 9: Keyboard Functions

    KEYBOARD FUNCTIONS FIGURE 1: Control Lock and Keyboard Functions KEYBOARD FUNCTIONS The following key functions are primarily for cash register entries in REG mode. Several keys also have other functions in the PRG, X and Z modes which are explained further in the manual. Clear Key [CLEAR] clears the display to correct an entry before it is processed.
  • Page 10 KEYBOARD FUNCTIONS (7) Feed Key advances the paper one line. Hold down to advance paper continuously. PLU Release Key [PLU ALT] is used to temporarily override a price which was preset to a PLU number. PLU Key [PLU] allows the numbers from 1 to 500 to be us ed as codes for pre-programming merchandise prices, to maintain a tally of cost and quantity of the merchandise sold.
  • Page 11 KEYBOARD FUNCTIONS (19) Subtotal With Tax Key [ST W/TAX] displays the total sales amount, including sales tax. It is not printed on the register receipt until the sale is finalized by pressing either the [CHK], [CHG] or the [AMT TEND/TOTAL] key. (20) Amount Tendered/Total Key [AMT TEND/TOTAL] is used to finalize a transaction paid by cash and calculates the amount of change required from the cash received.

  • Page 12: Operator Display

    DISPLAY WINDOWS OPERATOR DISPLAY Your cash register provides two displays which featur e large, easy to read fluoresc ent digits for easy operator and customer viewing. The operator display is located at the top front of the machine and is your visual guide to the inner workings of the cash register.

  • Page 13: Printer

    PRINTER The figure below shows the printer with the cover removed. DESCRIPTION OF PART FUNCTION 1. Paper Roll The paper roll is located here. 2. Paper Entrance The end of the paper is inserted into the printer here. 3. Paper Guide Used to guide the journal paper.

  • Page 14: Battery System

    BATTERY SYSTEM BACK-UP BATTERY SYSTEM The memory is protected by three "AA" batteries that come with the cash regi ster. During cash register operations, all transaction data for the management report is stored in t he register's memory. The memory also holds all the optional program information.

  • Page 15: Installing The Paper Roll

    INSTALLING THE PAPER ROLL Your cash register features a heavy-duty printer which uses one roll of 2-ply, 57mm (2¼") carbonless cash register paper, one for the customer receipt (outside) and the other for the journal record (inside). The register will also accept standard 2¼"...
  • Page 16 Royal brand 2¼" (57mm) "bond quality" paper which will help prevent dust deposits on the printer mechanism found when using inexpensive paper rolls. Replace with Royal brand carbonless 2-ply paper, Royal Reorder #013130 or standar d bond quality calculator single ply paper, Royal Reorder #013129.

  • Page 17: Installing The Ribbon

    When printout becomes faint, the ribbon needs to be replaced. CAUTION: The ribbon is not designed to be re-inked. Under no circumstances should this be done or permanent damage to your cash register printer may result. Such damage will not be covered under Royal's warranty. INSTALLING THE RIBBON...
  • Page 18 QUICK START The Quick Start program is designed to help you quickly "get started" with the basics you need to run your cash register. It covers programming the Decimal Point, R ounding, Date, Time, Tax Rate and Department Status taxing or non-taxing. Follow the Quick Start straight through, however, skip any steps which are not required by your business needs.

  • Page 19: Quick Start

    QUICK START QUICK START: ROYAL ALPHA 580 IMPORTANT: BEFORE PROCEDING WITH THE QUICK START, THE CASH REGISTER MUST BE INITIALIZED. PLEASE SEE PAGE 1 FOR PROCEDURE. 1. Insert the Manager Program Key (MA) in the Control Lock and turn to the "PRG" program position.

  • Page 20: After Quick Start

    AFTER QUICK START Your tapes should look similar to the reports shown below. Note: The Date, Time, Tax Rate and Department Status will reflect the information based upon your input. If an e rror is made during programming, repeat only the step in question.

  • Page 21: Before Going To Register Mode

    BEFORE GOING TO THE REGISTER MODE Your Royal cash register offers many additional features not covered in the Quick Start programming. Please note that all programming options are covered in the Advanced Programming section of this manual, even those singled out for use in the Quick Start.
  • Page 22 ADVANCED PROGRAMMING The options covered in the Advanced Programming section are designed to let you customize your cash register operations, sales entry printouts, and management reports to meet your indi vidual business requirements. The Advanced Programming can be used to further add options not covered by the Quick Start Program. Skip any or all sections which are not required in setting up your cash register.

  • Page 23: To Program Clerk Numbers And Names

    CLERK NUMBERS A total of 10 Clerk Numbers are available for monitoring sa les of individual employees. Each Clerk Number can be programmed with a 12 character name. The Clerk Num bers are designed to be used in the "REG" (REGISTER) mode only.
  • Page 24 MANAGER PASSWORDS Two Manager Passwords are available as an added meas ure; one password accesses the PRG (PROGRAM), and one accesses the "X" and "Z" modes. The Manager Password resets every time it is used, therefore once a password has been programmed, it must be entered every time you access the program mode or before every "X" or "Z"...

  • Page 25: Date

    DATE / TIME / MACHINE NUMBER The DATE is designed to roll over automatically every day and can print in the month-day -year, day-month-year or year-month-day formats. To set the date format, see Flag 4, Page 51. TO PROGRAM THE DATE "PRG"...

  • Page 26: Fixed Tax Rate

    RATE Four different tax rates can be programmed on your cash register. Each tax rate can be programmed as follows: As an Add-On Tax - which means the tax amount prints separ ately on the receipt. Add-on tax is most common in the United States and is automatically set as the default.

  • Page 27: Tax Table Rate

    TAX RATE (Continued) Example: Program Tax 1 as 6%: Turn the key to the "PRG" (PROGRAM) position. If a Manager Password has been programmed, TYPE the (PASSWORD #), then PRESS the [CLERK] key, or if you did not program a Manager Password, go to Step 3. TYPE (1), PRESS [PO/-%], TYPE (60000), then PRESS the [AMT TEND/TOTAL] key.
  • Page 28 TAX RATE (Continued) TO PROGRAM A SECOND TAX TABLE RATE "PRG" + (ENTER TAX #) + [PO/-%] + (STATE TAX TABLE CODE) + [ST W/TAX] + [#/ST/NS] 1: Tax 1 2: Tax 2 Repeat for each code 3: Tax 3 Example: The tax code for Arizona's tax rate of 5% is: 90-100-5-11-17-20-21-21-20-20-20-20-20.

  • Page 29: Department Programming

    DEPARTMENT PROGRAMMING A total of 40 Departments are available on your cash r egister. Each department can represent a category of merchandise. For example, Department One can repr esent sales of beverages, Department Two sandwiches, Department Three candy, etc. Each Department can be programmed as taxable or non-taxable. The factory default setting of all departments is non-taxable.
  • Page 30 DEPARTMENT PROGRAMMING (Continued) MULTIPLE/SINGLE ENTRY - NEGATIVE/GALLONAGE MODE: Multiple Entry allows you to ring up 2 or more items into a department. Single Item Sales allows you to ring up only one item in a department and closes the transaction automatically. Each department can be programmed with a negative (minus) value or for Gallonage Mode, which allows a 3 decimal unit price for inputting cost per gallon of gas.
  • Page 31 DEPARTMENT PROGRAMMING (Continued) TO PROGRAM DEPARTMENTS AS TAXABLE OR NON-TAXABLE Department Preset Price is used to pr ogram in a department to save time when ringing up an entry. The price will automatically ring up each time the appropriate department key is pressed. "PRG"...
  • Page 32 DEPARTMENT PROGRAMMING (Continued) SHORT CUTS TO MAKING A CHANGE TO PROGRAMMED DEPARTMENTS After a department has been programmed, it may be necessary to change the price, description, or tax status of the department. It is not necessary to repeat the entire department programming procedure. Follow the steps below to change any of these items.
  • Page 33 COUPON DISCOUNT (CPN) The Coupon Discount [CPN] key, also known as a Markdown key, is used to subtract a specific amount from an individual item. This function can be performed in the middle of a transaction or by itself in a transaction. A preset amount can be programmed to the [CPN] key.

  • Page 34: Coupon Discount

    COUPON DISCOUNT (Continued) "PRG" + [PLU/ALT] + (Tax Status) + [CPN] 2 digits The following two examples list the most commonly used options in programming the Coupon Discount [CPN] key. VERSION 1: Select if y ou w ant the tax rate to be charged on the original amount of an item (the amount before the coupon is deducted).

  • Page 35: Minus Percentage Discount

    MINUS PERCENTAGE DISCOUNT Minus Percentage Discount [PO/-%] is us ed to subtract a percentage rate su ch as an employee discount from an individual item. The rate can be pre-programmed or manually entered. Extra Option: If desired, a procedure is offered so that the Minus Perc entage Discount amount is not subtracted from the department totals on the Management Reports, for details see Flag 6, Option 6, Page 53.
  • Page 36 MINUS PERCENTAGE DISCOUNT (Continued) Example: If no tax is programmed in the cash register or if you want to charge the tax rate on the discounted item: 1. Turn the key to the "PRG" (PROGRAM) position. TYPE the (PASSWORD #) , then PRESS the 2.

  • Page 37: Plus Percentage

    PLUS PERCENTAGE Plus Percentage [RA/+%] is used to add a percentage rate such as a service charge or gratuity to an individual item. The rate can be pre-programmed or manually entered. Extra Option: If desired, a procedure is offered so that the Plus Percentage amount is not added to the department totals on the Management Reports, for details see Flag 6, Page 53.
  • Page 38 PLUS PERCENTAGE (Continued) Taxable Tax Rate 4 and Tax Rate 2 Taxable Tax Rate 4 and Tax Rate 2 and Tax Rate 1 Taxable Tax Rate 4 and Tax Rate 3 Taxable Tax Rate 4 and Tax Rate 3 and Tax Rate 1 Taxable Tax Rate 4 and Tax Rate 3 and Tax Rate 2 Taxable 4 and 3 and 2 and 1 Example: If you want to charge the tax rate on the amount before the Plus Percentage is added:...

  • Page 39: Price Look-Up (Plu)

    PRICE LOOK-UP (PLU) A total of 1000 Price Look Up codes (PLUs) are available on this cash register. Each PLU can be programmed with a 12 character description that will print on the tape. The Pr ice-Look Up system allows for fast, accurate entry of an item and automatically records the number of items sold.
  • Page 40 PRICE LOOK-UP (PLU) (Continued) SHORTCUTS TO CHANGING PLU's "PRG" + (PLU #) + [PLU] + (PRESET PRICE) + [DEPT #] + (DESCRIPTION) + [AMT TEND/TOTAL] 1-500 (3 digits) 6 digits (maximum) Linked Dept. 12 Characters (maximum) After a PLU has been programmed, it may be necessary to change the price or description of the PLU.

  • Page 41: Training Mode

    TO PROGRAM THE TRAINING MANAGER PASSWORD The optional Training Mode is designed to help you become better acquainted with the register mode and offers an ideal place for beginners to practice transaction examples. When in the Training Mode, the word "TRAINING" prints after each transaction.

  • Page 42: Grand Total Preset

    GRAND TOTAL PRESET The Grand Total is located at the bottom of your "Z" Repor t. The Grand Total is the only figure that does not reset back to zero after taking a "Z" Report. It is commonly known as the "running grand total". However, if you wish, you can reset the Grand Total to zero or assign it a specific value.

  • Page 43: Transaction Number Preset

    TRANSACTION NUMBER PRESET Transaction Number Preset allows you to choose a begi nning transaction number of your own. The Transaction Number normally begins with the number 0001 and counts up cons ecutively until a "Z" Report is taken; thereafter it resets back to 0001.

  • Page 44: X1 And X2 Counter Preset

    X1 and X2 COUNTER PRESET X1 and X2 COUNTER PRESET X1: Represents the End-of-Day reading (resets totals to "0"). X2: Represents the End-of-Week/Month reading (resets totals to "0"). Allows you to select the beginning number for the X1 Counter. The "X" Counter is programmed by the factory to count up consecutively after each "X"...

  • Page 45: Z1 And Z2 Counter Preset

    Z1 and Z2 COUNTER PRESET Z1 and Z2 COUNTER PRESET Z1: Represents the End-of-Day reading (resets totals to "0"). Z2: Represents the End-of-Week/Month reading (resets totals to "0"). Allows you to select the beginning number for the Z1 Counter. The "Z" Counter is programmed by the factory to count up consecutively after each "Z"...

  • Page 46: Programming Alphanumeric Descriptions

    PROGRAMMING ALPHANUMERIC DESCRIPTIONS General Information: When programming the alpha descriptions for D epartments, PLUs, Clerks and the Store Name/Logo Message and Commercial Messages, it is recommended to use the Alpha keyboard (shown below). The department keys are clearly labeled with all the letters needed to program these descriptions.
  • Page 47 PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) ALPHANUMERIC CODE CHART Character Code Number Character Code Number Space Wide Character & , (comma) ; (semi-colon) > ' (apostrophe) " < Special Language Characters ¡ ¿ á é í ó ú Ä Û Ö Ï ü...
  • Page 48 PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) The following outlines the maximum number of characters that can be programmed for each item description. DEPARTMENT 12 Characters * 12 Characters * CLERK NAME 12 Characters * STORE LOGO/HEADER 5 Lines (24 Characters* each) COMMERCIAL MESSAGE 5 Lines (24 Characters* each) * Standard size characters.
  • Page 49 PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) Please follow these simple steps to program your logo: Step 1: First, write out your store name and logo message you wish to program. For example, to program the following store logo message: INTERNATIONAL COFFEES 999-555-1111 222 EAST MAIN STREET OPEN 7AM TO 6PM COFFEES OF THE WORLD...
  • Page 50 PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) PRINTED RESULT - EXAMPLE OF PROGRAMMED STORE LOGO: ┌───────────────────────────┐ │ │ │ INTERNATIONAL COFFEES │ 999-555-1111 │ │ │ 222 EAST MAIN STREET │ OPEN 7AM TO 6PM │ │ │ COFFEES OF THE WORLD │ │...
  • Page 51 PROGRAMMING ALPHANUMERIC DESCRIPTIONS (Continued) TO PROGRAM A COMMERCIAL MESSAGE Note: The commercial message can be set to print directly under the store logo at the top or bottom of the receipt by changing the setting in Flag 8, Option 8 on Page 55. STEP 1: Before proceeding with the actual Commerical Message progr amming, fill out the worksheet s (Steps 1, 2 &...

  • Page 52: Flag Options

    FLAG OPTIONS A total of 16 system programming options (known as FLAGS) are offered on this cash register. They are preset at the factory to accommodate the most commonly used selections. Each flag option can be changed or updated at any time as needed.
  • Page 53 FLAG OPTIONS (Continued) FLAG 1: "PRG" + (1) + [RA/+%] + (1 2 3 4 5 6 7 8) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 54 FLAG OPTIONS (Continued) FLAG 2: This flag allows you to select the Swiss me thod used for rounding in percentage and multiplication calculations. "PRG" + (2) + [RA/+%] + (1 2 3) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 55 FLAG OPTIONS (Continued) FLAG 4: "PRG" + (4) + [RA/+%] + (1 2 3 4 5 6 7 8) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 56 FLAG OPTIONS (Continued) FLAG 5: "PRG" + (5) + [RA/+%] + (1 2 3 4 5 6 7 8) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 57 FLAG OPTIONS (Continued) FLAG 6: "PRG" + (6) + [RA/+%] + (1 2 3 4 5 6 7 8) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 58 FLAG OPTIONS (Continued) FLAG 7: "PRG" + (7) + [RA/+%] + (1 2 3 4 5 6 7 8) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 59 FLAG OPTIONS (Continued) FLAG 8: "PRG" + (8) + [RA/+%] + (1 2 3 4 5 6 7 8) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 60 FLAG OPTIONS (Continued) FLAG 9: "PRG" + (9) + [RA/+%] + (1 2 3 4 5 6 7 8) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 61 FLAG OPTIONS (Continued) FLAG 10: "PRG" + (1)(0) + [RA/+%] + (1 2 3 4 5 6 7 8) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 62 FLAG OPTIONS (Continued) FLAG 11: "PRG" + (1)(1) + [RA/+%] + (1 2 3 4 5 6 7 8) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 63 FLAG OPTIONS (Continued) FLAG 12: "PRG" + (1)(2) + [RA/+%] + (1 2 3 4 5 6 7 8) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 64 FLAG OPTIONS (Continued) FLAG 13: USED FLAG 14: USED FLAG 15: "PRG" + (1)(5) + [RA/+%] + (1) + [AMT TEND/TOTAL] NOTE: If you need to change the setting for any of the options selectable with this flag, you must type either "0" or "1"...
  • Page 65 FLAG OPTIONS (Continued) TO TAKE A FLAG REPORT Turn the key to the "PRG" (PROGRAM) position. 2. If a Manager Password has been programmed, TYPE the (PASSWORD #) , then PRESS the [CLERK] key, or if you did not program a Manager Password, go to Step 3. PRESS [PLT/ALT], then PRESS the [RA/+%] key.

  • Page 67: Program Confirmation Reports

    PROGRAM CONFIRMATION REPORT The Program Confirmation Report allows you to check your programming results. TO TAKE A PROGRAM CONFIRMATION REPORT "PRG" + [PLU/ALT] + [QTY/TIME] Turn the key to the "PRG" (PROGRAM) position. 2. If a Manager Password has been programmed, TYPE the (PASSWORD #) , then PRESS the [CLERK] key, or if you did not program a Manager Password, go to Step 3.
  • Page 68 PROGRAM CONFIRMATION REPORT (Continued) TO TAKE A CONFIRMATION REPORT OF TAX RATE PROGRAMMING "PRG" + [PLU/ALT] + [PO/-%] Turn the key to the "PRG" (PROGRAM) position. 2. If a Manager Password has been programmed, TYPE the (PASSWORD #) , then PRESS the [CLERK] key, or if you did not program a Manager Password, go to Step 3.
  • Page 70 PROGRAM CONFIRMATION REPORT (Continued) TO TAKE A CONFIRMATION REPORT OF CLERK ID NUMBERS "PRG" + [PLU/ALT] + [CLERK] Turn the key to the "PRG" (PROGRAM) position. 2. If a Manager Password has been programmed, TYPE the (PASSWORD #) , then PRESS the [CLERK] key, or if you did not program a Manager Password, go to Step 3.
  • Page 71 PROGRAM CONFIRMATION REPORT (Continued) TO TAKE A CLERK CONFIRMATION REPORT "PRG" + [PLU/ALT] + [CLERK] Turn the key to the "PRG" position as desired. PRESS [PLU/ALT], then PRESS the [CLERK] key. Important: A Clerk Reading must be closed out in the "Z" position. CLERK PRESET CLERK 1 1111...
  • Page 72 PROGRAM CONFIRMATION REPORT (Continued) TO TAKE A DEPARTMENT REPORT "PRG" + [PLU/ALT] + [DEPT] (any key) NOTE: If a description has been programmed, the name will print instead of the Dept. # PRE-SET PRICE DEPT PRESET DEPARTMENT NAME DEPT01 DEPT01 PRICE 1.99 00001...

  • Page 73: Plu Confirmation Report

    PLU CONFIRMATION REPORT The PLU Confirmation Report allows you to check all PLUs programmed. TO TAKE A PLU CONFIRMATION REPORT "PRG" + [PLU/ALT] + [PLU] Turn the key to the "PRG" (PROGRAM) position. 2. If a Manager Password has been programmed, TYPE the (PASSWORD #) , then PRESS the [CLERK] key, or if you did not program a Manager Password, go to Step 3.

  • Page 75: Transaction Examples For Operating The Cash Register

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER The examples in this section show how to ring up different types of transactions. A maximum of 7 digits may be used to enter a price. NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price.

  • Page 76: Example 1: Cash Sale Without Tendering Change

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 77: Example 4: Charge Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 78: Example 7: No-Sale Function

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 79: Example 11: Registering A Department Unit Price

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 80: Example 13: Exempting Tax On An Item

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 81: Example 15: Received-On-Account Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 82: Example 18: Coupon Discount Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 83: Example 19: Minus Percentage Discount Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 84: Example 20: Plus Percentage Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 85: Example 22: Voiding A Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 86: Example 24: Voiding A Coupon Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 87: Example 27: Voiding A Department Preset Price

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.
  • Page 88 TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 89: Example 31: Plu Sale

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 90: Example 34: Voiding A Plu Sale With A Coupon Discount

    TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER NOTE: Turn the key to the "REG" (REGISTER) position for registering sales transactions. IMPORTANT: It is not necessary to press the Decimal Point when ringing up a price. REMINDER: If Clerk Numbers are programmed, be sure to TYPE the (CLERK #), then PRESS the [CLERK] key before ringing up a sale.

  • Page 91: X/Z Management Reports

    X/Z MANAGEMENT REPORTS The cash register is designed to maintain totals of a ll transaction data. Transaction data is maintained in the memory of the cash register as long as the system is plugged in and/or the battery back-up system is in effect. This data can be obtained in the "X"...

  • Page 92: Summary Of Management Reports

    X/Z MANAGEMENT REPORTS SUMMARY OF MANAGEMENT REPORTS Weekly /Periodic Reset Weekly /Periodic Report Operation X Report Report Report Reset Report Description Sy mbol mbol* Sy mbol mbol* Full Report AMT TEND/TOTAL X1 ... 1 X2 ... 1 Z1 ... 1 Z2 ...

  • Page 93: Hourly Report

    X/Z MANAGEMENT REPORTS (Continued) TO TAKE A CASH-IN-DRAWER/CHECK-IN-DRAWER REPORT "X" + [CHK] Turn the key to the "X" position. If a Manager Password has been programmed, TYPE the (PASSWORD #) , then PRESS the [CLERK] key now, or if you did NOT program a Manager Password, go to Step 3. PRESS the [CHK] key.

  • Page 94: Department Range Report

    X/Z MANAGEMENT REPORTS (Continued) TO TAKE A DEPARTMENT RANGE REPORT "X" + (Department Start #) + [PLU/ALT] + (End Department #) + [DEPT] 1-40 1-40 (2 digits) (any key) TO TAKE CLERK REPORT "X" + [PLU/ALT] + [CLERK] Turn the key to the "X" or "Z" position as desired. PRESS [PLU/ALT], then PRESS the [CLERK] key.
  • Page 95 X/Z MANAGEMENT REPORTS (Continued) TO TAKE AN INDIVIDUAL CLERK Turn the key to the "X" or "Z" position as desired. PRESS the [PLU/ALT] key. TYPE (the Clerk Security Number), then PRESS the [CLERK] key. TO PRINT AN INDIVIDUAL CLERK REPORT "X or Z"...

  • Page 96: Full Report

    X/Z MANAGEMENT REPORTS (Continued) TO TAKE A CASH DECLARATION REPORT "Z" + [EC/VOID] + (Quantity of Money) + [QTY/TIME] + (Amount of Money) + [RA/+%] + [AMT TEND/TOTAL] CAUTION: The Cash Declaration feat ure will not allow any corrections of mi scalculated or incorrect entries of the cash declared.
  • Page 97 X/Z MANAGEMENT REPORTS (Continued) TO TAKE A DEPARTMENT GROUP REPORT Departments can be linked together to form up to nine groups for the purpose of keeping a summary total. This is done when programming the Department Status, see Pages 25-28. For example, if Department 1, 2 and 3 represent beverage sales, i.e., DEPT 1;...
  • Page 98 X/Z MANAGEMENT REPORTS (Continued) TO TAKE A FULL REPORT "X" or "Z" + [AMT TEND/TOTAL] Turn the key to the "X" or "Z" position as desired. If a Manager Password has been programmed, TYPE the (PASSWORD #) , then PRESS the [CLERK] key, or if you did NOT program a Manager Password, go to Step 3.
  • Page 99 X/Z MANAGEMENT REPORTS (Continued) "Z1" READING - FULL REPORT ILLUSTRATION FULL REPORT ACTIVITY COUNTER DEPT01 57N DÉPARTEMENT TOTAL 280.66 DEPT. DEPT02 38N 70.20 DEPT03 1N 3.00 DEPARTMENT TOTAL COUNTER DEPT TTL 103N ALL DÉPARTEMENTS TOTALS 360.86 NON TAXABL;ES COUNTER NOTXBL 42N NON TAXABLE AMOUNT 76.00 TAXABLE COUNTER...
  • Page 101 X/Z MANAGEMENT REPORTS (Continued) The following illustrates how totals are calculated for the Management Reports. NET SALES TOTAL - Represents the true sales for the day. The net sales total includes department total (TL) and tax total (TX). Note: Minus percentage discount (-%), voids (VD) and returns/refunds (RT) are all deducted from the department totals and the plus percentage (+%) is added to the department totals.

  • Page 102: Troubleshooting

    Re-program the cash register. e. Continue with normal operations. If a problem still persists, contact a Royal Authorized Service Center. For the loca tion of the one nearest you, call (888) 261-3888 during East Coast business hours.

  • Page 103: Specifications And Safety

    ECR exclusive serial printer. INK SOURCE: Ribbon (Royal brand PCUA #013019 (Purple). PAPER SUPPLY: 57mm (2¼" Two Ply Register Tape, Royal brand PCUA #013130). Single Ply, PCUA #013129. MEMORY BATTERY PROTECTION: Approximately one month after power interruption. TECHNOLOGY CMOS RAM...

  • Page 104: Limited Warranty

    NEW Royal Cash M anagement System is free of defects of workmanship and materials. If there is a defect or malfunction of this cash register, Royal will repair the cash register free of charge as follows: PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from the date of purchase.
  • Page 105 You will be sent a self-stick label to affix to your cash register. This label w ill enable you to obtain service on y our cash register AT NO CHARGE from any authorized Service Center or the Royal Corporate Service Center for A FULL 12 MONTHS from your original date of purchase. To obtain information about your nearest authorized service center, call 1 (888) 261-3888.
  • Page 106 ROYAL Alpha 580 Electronic Cash Register ACCESSORIES ORDER FORM Item Part Description Number Protective Keytop Cover 013213 Replacement Cash Drawer T33P-5011GF Duplicate Cash Drawer/Journal Lock Key Set (set of 2 keys - 515) THL-C515K Duplicate Control Lock Key Set (2 keys) (MA & OP, 1 each)

  • Page 107: Appendix 1 - State Tax Table Codes

    STATE TAX TABLE CODES Appendix 1 Listed below and on the following pages of Appendix I are the c odes for the established state tax table rates as of February 1, 1999. Every effort has been made to include most state tax table rates. If your particular tax table rate is not included on the list, or if it has changed, it is recommended that you refer to Appendix 2 for calculating your own state tax table rate.
  • Page 108 STATE TAX TABLE CODES Appendix STATES TAX CODES Connecticut 7.5% 20-200-15-7-13-14-13-13-14-13-13-14-13-13-14-13-13-14-13-13 Works as a fixed percentage rate. Florida 7% 43-100-7-10-5-14-14-15-14-14-24-5-14-14 6.5% 16-200-13-10-6-15-16-15-15-16-15-16-15-15-16-15-25-6 17-200-12-10-7-17-17-16-17-26-7-17-17-16-17-26-7 81-100-5-10-11-20-20-20-29-11-20-20-20 (Daytona) 21-100-5-16-5-20-20-20-20-20 Georgia 6% 111-100-6-11-10-15-15-17-18-25-10-15-15-17-18-25 11-100-5-11-10-20-20-20-30 11-100-4-11-15-25-25-35 11-100-3-11-25-31-44 Hawaii 4% 13-100-4-13-25-25-25-25 Idaho 5% 26-100-5-12-14-20-20-20-20-20 4.5% 33-100-4-12-21-25-25-25-25 Illinois 8.75% 6-400-35-6-12-11-11-12-11-12-11-12-11-11-12-11-12-11-12-11-11-12-11-12- 11-12-11-11-12-11-12-11-12-11-11-12-11-12-11...
  • Page 109 STATE TAX TABLE CODES Appendix 1 STATES TAX CODES Louisiana 8.5% Works as a fixed percentage rate. 94-50-4-7-12-13-12-13-12-13-12-13-12-13-12 7.5% 7-200-15-7-13-14-13-13-14-13-13-14-13-13-14-13-13-14-13 22-100-7-8-14-14-14-15-14-14-15-14 11-100-6-11-14-17-17-16-17-19 Maine 5% 11-100-5-11-10-20-20-20-30 Maryland 6% 25-100-6-9-16-17-17-16-17-17-16 21-100-5-20-1-20-20-20-20-20 Massachusetts 8% 7-50-4-7-12-13-12-13 10-100-5-10-20-20-20-20-20 Michigan 6% 25-100-6-11-14-17-17-16-17-17-16 163-100-4-13-19-23-27-27-27-27-25-25-25-25 Mississippi 7.25% Works as a fixed percentage rate. 7-100-7-7-15-15-13-15-15-14-13 9-50-3-9-16-17-17 110-100-5-12-15-21-21-20-21-20-20-20-20-20...
  • Page 110 STATE TAX TABLE CODES Appendix STATES TAX CODES New Mexico (cont'd) 5.625% 134-800-45-9-18-18-18-17-18-16-20-18-17-18-18-18-17-18-18-18-18-17-18- 18-18-17-18-18-18-18-17-18-18-18-17-18-18-18-17-18-18-18-18-17-18-18-18- 18-17-18-18-18-17-18-18-18 5.5% 9-327-18-9-18-18-19-18-18-18-18-19-18-18-18-18-18-19-18-18-18-18 5.25% 10-400-21-10-19-19-19-19-19-19-19-19-19-19-19-19-19-19-19-19-19-19-19- 19-20 10-200-10-10-20-20-20-20-20-20-20-20-20-20 4.875% 810-41-2-10-21-20-21-20-21-20-21-20-21-20-21-20-21-20-21-20-21-20-21-20- 21-20-21-20-21-20-21-20-21-20-21-20-21-20-21-20-21-20-21-20-21 4.75% 222-21-1-11-21-21-21-21-21-21-21-21-21-22-21 4.625% 119-800-37-22-22-21-22-22-21-22-21-22-22-21-22-21-22-22-21-22-22-21-22- 21-22-22-22-21-22-21-22-21-22-22-21-22-22-21-22-21 4.25% 12-47-2-12-24-23 New York 8.5% 18-200-17-11-7-12-12-11-12-12-12-11-12-12-12-12-11-12-12-12-11-12 8.25% 200-97-8-11-7-12-13-12-12-12-12-13-12-12-12-12-12-12-12-12-13-12-12-12- 12-12-12-12 107-25-2-11-7-12-13-12-13-12-13-14-12-13 7.5% 100-200-15-11-8-13-14-13-13-13-14-14-14-13-13-14-13-13-14-13-13-14-13- 13-14-13-13 108-100-7-11-10-13-14-15-14-15-16-14-14-14-15-14-14-15...
  • Page 111 STATE TAX TABLE CODES Appendix 1 STATES TAX CODES South Dakota 42-100-6-9-16-17-17-16-17-17-16-17-17-16-17 30-100-5-10-20-20-20-20-20-20 Tennessee 8.75% Works as a fixed percentage rate. 8.5% 18-200-17-11-7-12-12-11-12-12-12-11-12-12-12-12-11-12-12-12-11-12 8.25% 19-400-33-11-8-12-12-12-12-12-12-13-12-12-12-12-12-12-12-12-13-12-12-12- 12-12-12-12-13-12-12-12-12-12-12-12-13-12 7.75% 188-400-31-11-9-13-13-13-12-13-13-13-13-13-13-13-13-13-12-13-13-13-13- 13-13-13-13-13-13-12-13-13-13-13-13-13-13-13-13-12-13-13-13-13-13-13-13- 13-13 7.5% 20-40-3-11-9-14-13-13 22-100-7-11-11-14-14-15-14-14-15-14 6.75% (4.5% State, 2.25% Local) 186-400-27-11-12-15-14-15-15-15-15-14-15-15- 15-15-14-15-15-15-15-15-14-15-15-15-15-14-15-15-15-15-15-14-15-15-15-15- 14-15-15-15-15 6.25% (4.5% State, 1.75% Local) 24-16-1-11-13-16...
  • Page 112 STATE TAX TABLE CODES Appendix STATES TAX CODES Virginia 8% 19-100-8-4-15-13-12-13-12-13-12-13-12 4.5% 12-355-16-12-22-22-22-22-23-22-22-22-23-22-22-22-22-23-22-22 538-100-4-15-20-25-25-30-20-25-25-30-20-25-25-30-20-25-25-30-20-25-25- 28-25-25-25-25-25 Washington D.C. 6-100-9-6-11-11-11-11-12-11-11-11-11 13-100-8-13-4-11-12-11-12-13-15-22 13-100-6-13-5-18-18-18-18-23 5.75% Works as a fixed percentage rate. Washington State 8.1% 180-370-30-7-12-12-13-12-12-13-12-12-13-12-12-13-12-13-12-12-13-12-12- 13-12-12-13-12-12 8.3% 91-60-5-7-12-12-12-12-12-12-12-12-12 7.9% Works as a fixed percentage rate. 7.8% 238-77-6-7-13-13-12-13-13-13-13-12-13-13-13-13-13-12-13-13-13-13-12-13- 13-13-13-13-12-13-13-13-13-13...

  • Page 113: Appendix 2 - Calculating State Tax Table Codes

    CALCULATING STATE TAX TABLE CODES Appendix 2 CALCULATING BREAKPOINTS IMPORTANT: This is a one time only procedure. Once the code for the tax table has been established and entered into the register, it never has to be repeated. Please take the time to follow the example given and familiarize yourself with the method of deter mining the code.
  • Page 114 CALCULATING STATE TAX TABLE CODES Appendix STEP B: Enter the first amount (lower amount) of the last tax bracket of the "Irregular" breakpoint sequence. Then press the (ST W/TAX) key. NOTE: Do not enter this amount by using the ( . ) Decimal Point key. PROGRAM EXAMPLE: TYPE PRESS...
  • Page 115 CALCULATING STATE TAX TABLE CODES Appendix 2 STEP G: Press the (#/ST/NS) key to end and store the program. NOTE: Print a Verification List of the tax table program and keep it in a safe place: "PRG" + (Tax Number 1, 2 or 3) + (PO) + (ST W/TAX) enter # of Tax Rate programmed In the event you need to perform a Total System Clear, all programs are cleared from memory.
  • Page 116 CALCULATING STATE TAX TABLE CODES Appendix Program Example CHART A TAX BRACKET ┌───────────────────┐ │ From │ CHART B ├─────────┬─────────┼─────────┐ Breakpoints │ $0.00 │ $0.14 │ $0.00 │ ┌─────────┐ ├─────────┼─────────┼─────────┤ ┌─┤ ├───────┤ 0.15 │ 0.37 │ 0.01 │ │ ├─────────┤ ├─────────┼─────────┼─────────┤ │...
  • Page 117 CALCULATING STATE TAX TABLE CODES Appendix 2 Worksheet CHART A TAX BRACKET ┌───────────────────────┐ │ From │ CHART B ├───────────┬───────────┼───────────┐ Breakpoints │ │ │ │ ┌───────────┐ ├───────────┼───────────┼───────────┤ │ ├───────┤ │ │ │ ├───────────┤ ├───────────┼───────────┼───────────┤ │ ├───────┤ │ │ │ ├───────────┤ ├───────────┼───────────┼───────────┤ │...
  • Page 118 GST/PST SYSTEM FOR CANADA Appendix This cash register includes the following functions for taxation in Canada. METHOD 1: GST Tax: Tax: GST/PST Tax: Both 7% and 8% calculated on net amount Program Tax 1 as 7%: "PRG" + (1) + (PO) + (70000) + (AMT TEND/TOTAL) Program Tax 2 as 8%: "PRG"...
  • Page 119 * For other options of Flag 12, see Page 59. If the PST Exempt Amount must be programmed, see Number 5 under Method 1. If you require additional assistance, please call Royal Customer Support at 1-888-266-9380 in Canada or 1-908-429- 4357 in New Jersey during East Coast business hours.

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