Table of Contents
Advertisement
en Troubleshooting
Fault
Detergent residue on
the dry laundry.
Insufficient cleaning.
Home Connect is not
working properly.
No connection to the
home network.
52
Cause and troubleshooting
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 29
Drain the dispenser.
2.
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 33
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 33.
Basic dosage not adjusted.
If intelligent dosing is activated, adjust the basic
▶
dosage → Page 33.
Detergent or care products have congealed in dis-
pensers of the intelligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 29
Drain the dispenser.
2.
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 33
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 29
Drain the dispenser.
2.
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 33
Different causes are possible.
Go to www.home-connect.com.
▶
Wi-Fi is switched off.
Activating Wi-Fi on the appliance.
▶
→ "Activating Wi-Fi on the appliance", Page 35.
Wi-Fi is activated but a connection to your home net-
work cannot be established.
Ensure that the home network is available.
1.
Reconnect the appliance to the home network.
2.
→ "Setting up Home Connect", Page 34
Advertisement
Table of Contents
