Supermicro A+ Server AS-1115S-FWTRT User Manual page 6

Chapter 7 Troubleshooting and Support
7.1 Information Resources .......................................................................................................64
Website .............................................................................................................................64
Direct Links for the AS -1115S-FWTRT/FDWTRT System ............................................64
Direct Links for General Support and Information .......................................................64
7.2 BMC Interface ....................................................................................................................65
7.3 Troubleshooting Procedures .............................................................................................66
General Technique ............................................................................................................66
No Power ..........................................................................................................................66
No Video ...........................................................................................................................67
System Boot Failure .........................................................................................................67
Memory Errors ..................................................................................................................67
Losing the System Setup Configuration ...........................................................................67
When the System Becomes Unstable ..............................................................................67
7.4 Crash Dump Using the BMC Dashboard ...........................................................................69
7.5 CMOS Clear .......................................................................................................................70
7.6 Where to Get Replacement Components ..........................................................................71
7.7 Reporting an Issue .............................................................................................................71
Technical Support Procedures ..........................................................................................71
Returning Merchandise for Service ...................................................................................71
Vendor Support Filing System ..........................................................................................72
7.8 Feedback ............................................................................................................................72
Appendix A Standardized Warning Statements for AC Systems
Appendix B Standardized Warning Statements for DC Systems
Appendix C System Specifications
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Preface