Printed Characters Look Blurred; Print Position Shifts; Paper Is Smeared Or Smudged With Ink; Paper Is Fed And Ejected, And An Error Occurs - Epson CW-C4000e User Manual

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CW-C4000 Series
User's Guide

Printed Characters Look Blurred

Cause
The outside shutters on the platen, which
are not needed to be opened for the
paper, are open.

Print Position Shifts

Cause
The edge guide is not set along the paper
edge.
The paper is not loaded centrally.
The trailing edge of the paper is
approaching.

Paper is Smeared or Smudged with Ink

Cause
The paper being used and the Media
Coating Type setting differ.
If foreign matter is adhered to the head,
the paper may be smeared with ink.
The paper width and the shutters on the
platen do not match.

Paper is Fed and Ejected, and an Error Occurs

Cause
The paper being used differs from that of
Media detection settings.
Troubleshooting
Solution and Reference
Air flow from the outside shutters adversely affect the printing operation and
may cause blurred print.
Set the shutters on the platen according to the instructions on the label
attached to the printer.
"Adjusting the Shutters" on page 51
U
Solution and Reference
Check that the edge guide is properly set at the paper width position.
"Loading and Replacing Paper" on page 40
U
If the paper is offset from the center when loaded, print position may be
laterally shifted at the beginning of printing.
Use the paper guides to load the paper centrally or feed the paper before
starting printing.
When the trailing edge of the paper approaches, print position may be laterally
shifted, or blurred print may occur.
Replace the paper with a new one.
Solution and Reference
Check the paper being used and the Media Coating Type setting of the printer
driver.
"Printer Driver Settings" on page 35
U
Run a print head cleaning.
"Cleaning the Print Head" on page 59
U
If the paper width and shutters on the platen do not match, rising up of the
paper may cause the paper and print head to rub against each other, leading to
the paper becoming dirty. Set the shutters on the platen according to the
instructions on the label attached to the printer.
"Adjusting the Shutters" on page 51
U
Solution and Reference
Check the paper being used and Media detection settings of the printer.
"Printer Driver Settings" on page 35
U
67

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