Philips Azur Elite GC5030 Series User Manual page 7

English
10
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If you are
unable to solve the problem with the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your country.
Problem Possible cause
The iron does There is not enough water
not produce any in the tank.
steam.
The steam setting is set to
"steam off"
The iron is not ready.
The steam setting The steam button changes
does not change steam settings only
when I press the when the iron is tilted. In
steam button on horizontal position, the
top of the handle. steam button serves as
a trigger to release extra
steam in any setting.
The ironing board Steam has condensed on
cover becomes the ironing board cover
wet or there are after a long ironing session.
water droplets on
the garment during
ironing.
You have an ironing board
cover that is not designed
to cope with the high steam
rate of the appliance.
Water droplets You have used the steam
drips onto the boost function too often
garment during within a short period.
ironing.
You have not closed the
water tank lid properly.
You have not insert
the Quick Calc Release
collector properly back
to the appliance (specific
types only).
You have put a chemical
into the water tank.
The iron does not You have used the steam
produce a steam boost function too often
boost within a short period.
Solution
Fill the water tank.
Tilt the iron up and press the steam button on
top of the handle to select a steam setting.
Wait until the iron is ready (the light on the
display panel stops flashing).
Tilt the iron up slightly and press the steam
button to change steam setting.
This is designed to ensure the consumers do
not accidentally change the steam setting while
ironing.
Replace the ironing board cover if the foam
material has worn out. You can also add an extra
layer of felt material under the ironing board
cover to prevent condensation on the ironing
board. You can buy felt in a fabric shop.
Put an extra layer of felt material under
the ironing board cover to prevent condensation
on the ironing board.
You can buy felt in a fabric shop.
Continue ironing in horizontal position and wait
a while before you use the steam boost function
again.
Press the lid until you hear a 'click' .
Stop ironing and let the iron cools down for at
least 1 hour. Take out the Quick Calc Release
collector. Insert it back into the appliance and
ensure the collector is in-line with the surface of
the appliance. Push down the lever ("click").
If the Quick Calc release tray is damaged,
contact a consumer care center in your country
(see the world wide guarantee leaflet for contact
details).
Rinse the water tank and do not put any
perfume or chemicals into the water tank.
Continue ironing in horizontal position and wait
a while before you use the steam boost function
again.