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5
Removal and replacement procedures for
Customer Self-Repair parts
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
NOTE:
The Customer Self-Repair program is not available in all locations. Installing a part that is not
supported by the Customer Self-Repair program can void your warranty. Check your warranty to determine
whether Customer Self-Repair is supported in your location.
Component replacement procedures
To remove and replace computer components, use these procedures.
NOTE:
Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer.
NOTE:
HP continually improves and changes product parts. For complete and current information about
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Make special note of each screw size and location during removal and replacement.
Preparation for disassembly
To prepare to disassemble the computer, use these steps.
See
Removal and replacement procedures preliminary requirements on page 24
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer
on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
Solid-state drive
To remove the solid-state drive, use this procedure and illustration.
Table 5-1
Solid-state drive descriptions and part numbers
Description
1 TB
512 GB
256 GB
Before removing the solid-state drive, follow these steps:
Removal and replacement procedures for Customer Self-Repair parts
for initial safety procedures.
Spare part number
M16560-001
M17436-001
M52025-001
33
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