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2.
Press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a.
Connected USB flash drive
NOTE:
Downloading the latest HP PC Hardware Diagnostics UEFI version on page
b.
Hard drive
c.
BIOS
3.
When the diagnostic tool opens, select the type of diagnostic test that you want to run, and then follow
the on-screen instructions.
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations.
HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.
●
HP PC Hardware Diagnostics UEFI is not included in the HP Tool partition.
●
The hard drive is damaged.
●
NOTE:
The HP PC Hardware Diagnostics UEFI downloading instructions are provided in English only, and
you must use a Windows computer to download and create the HP UEFI support environment because
only .exe files are provided.
Downloading the latest HP PC Hardware Diagnostics UEFI version
To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive, follow this procedure.
1.
Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.
2.
Select Download HP Diagnostics UEFI, and then select Run.
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)
You can download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a
USB flash drive.
NOTE:
For some products, you might have to download the software to a USB flash drive by using the
product name or number.
1.
Go to http://www.hp.com/support.
2.
Enter the product name or number, select your computer, and then select your operating system.
74
Chapter 9 Using HP PC Hardware Diagnostics
To download the HP PC Hardware Diagnostics UEFI tool to a USB flash drive, see
74.
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