AXIOMTEK GOT321A-ELK-WCD User Manual
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AXIOMTEK GOT321A-ELK-WCD User Manual

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GOT321A-ELK-WCD
All-in-One
21.5" WXGA TFT Fanless
PCT Multi-Touch Panel PC
User's Manual

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Summary of Contents for AXIOMTEK GOT321A-ELK-WCD

  • Page 1 GOT321A-ELK-WCD All-in-One 21.5” WXGA TFT Fanless PCT Multi-Touch Panel PC User’s Manual...

  • Page 2: Disclaimers

    Axiomtek does not make any commitment to update any information in this manual. Axiomtek reserves the right to change or revise this document and/or product at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any forms or by any means, electronic, mechanical, photocopying, recording, among others, without prior written permission from Axiomtek Co., Ltd.

  • Page 3: Safety Precautions

    Most electronic components are sensitive to static electrical charge. Disconnect the power cord from the GOT321A-ELK-WCD prior to any installation. Be sure both the system and all external devices are turned off. Sudden surge of power could ruin sensitive components. Make sure the GOT321A-ELK-WCD series is properly grounded.

  • Page 5: Table Of Contents

    Table of Contents Disclaimers ..................... ii Safety Precautions ..................iii SECTION 1 INTRODUCTION ........1 General Descriptions ................1 Specifications ..................2 Dimensions and Outlines ..............4 I/O Outlets .................... 6 Packing List ..................6 SECTION 2 HARDWARE INSTALLATION ....8 Board Layout ..................
  • Page 6 Starting ....................31 Navigation Keys ................31 Main Menu ..................32 Advanced Menu ................. 33 3.4.1 Trusted Computing .................... 34 3.4.2 CPU Configuration ..................... 36 3.4.3 Storage Configuration ..................40 3.4.4 USB Configuration ..................... 42 3.4.5 F81966 Super IO Configuration ................ 43 3.4.6 Hardware Monitor ....................
  • Page 7 This page is intentionally left blank.

  • Page 9: Section 1 Introduction

    The GOT321A-ELK-WCD is specifically designed for vibration-prone environments, best for the transportation (vehicle, railway, marine) and industrial machinery markets. With a patented anti-vibration design, the GOT321A-ELK-WCD is able to work in operation mode under 1G (5 ~ 500Hz), which has significantly improved system reliability and sustainability.

  • Page 10: Specifications

     WLAN antenna supported (optional) The GOT321A-ELK-WCD includes two Mini Card slots as an add-on option for connecting to a wireless LAN card under Wi-Fi 4/5/6 protocols or with other LTE applications. These slots also come with three fixed rotational WLAN antennas as optional components for wireless network connection.
  • Page 11 GOT321A-ELK-WCD User’s Manual ⚫ Expansion ➢ 1 x Full-size PCI-Express Mini Card slot (PCIe / mSATA + USB) ➢ 1 x M.2 Key E 2230 (for Wi-Fi) ⚫ Power connector ➢ 1x Phoenix power connector for DC power input System Specifications ⚫...

  • Page 12: Dimensions And Outlines

    GOT321A-ELK-WCD User’s Manual Dimensions and Outlines The figures below show the dimensions and outlines of the GOT321A-ELK-WCD panel PC. Front dimensions 542 mm (21.34") x 59.4 mm (2.3") x 338 mm (10.4") Introduction...
  • Page 13 GOT321A-ELK-WCD User’s Manual Cut-out dimensions of the GOT321A-ELK-WCD Cut-out dimensions: 529.4 x 325.4 mm The wall depth limit for panel mount is 6 mm. NOTE Introduction...

  • Page 14: I/O Outlets

    GOT321A-ELK-WCD User’s Manual I/O Outlets Please refer to figure 1-4 for the I/O locations of the GOT321A-ELK-WCD. Figure 1-4: Bottom view of the GOT321A-ELK-WCD Note. Note. Backlight ON/OFF 1x 2.5 Gigabit Ethernet Brightness Adjust +/- 4x USB3.2 Gen2 Speaker 1x HDMI 1.4b out...
  • Page 15 GOT321A-ELK-WCD User’s Manual This page is intentionally left blank. Introduction...

  • Page 16: Section 2 Hardware Installation

    SECTION 2 HARDWARE INSTALLATION The GOT321A-ELK-WCD provides rich I/O ports and flexible expansion features for users to perform various tasks. This section provides detailed information on the hardware components of the panel PC as well as installation instructions, including the following subsections: ⚫...

  • Page 17: Summary Of Jumper Settings

    GOT321A-ELK-WCD User’s Manual Summary of Jumper Settings Proper jumper settings configure the GOT321A-ELK-WCD to meet various application needs. Hereby all jumpers settings along with their default settings are listed for devices onboard. Figure 2-3: Definitions of pin settings Proper jumper settings configure the GOT321A-ELK-WCD to meet various application purposes.

  • Page 18: Restore Bios Optimal Defaults (Jp1)

    GOT321A-ELK-WCD User’s Manual 2.2.1 Restore BIOS Optimal Defaults (JP1) Put jumper clip to pin 2-3 for a few seconds then move it back to pin 1-2. This procedure is to restore BIOS optimal defaults. Function Setting Normal operation (default) 1-2 closed...

  • Page 19: Connectors

    GOT321A-ELK-WCD User’s Manual Connectors Please refer to below connector table to get their pin assignments External connectors Sections DC-in Phoenix Power Connector 2.3.1 Ethernet Connector 2.3.2 Serial Port Connector 2.3.3 HDMI Connector 2.3.4 USB 3.2 Connector 2.3.5 ATX Switch Connector 2.3.6...

  • Page 20: Dc-In Phoenix Power Connector

    The system supports 9~36V Phoenix DC-in connector for system power input. Pins Signals 2.3.2 Ethernet Connector (CN29, CN21) The GOT321A-ELK-WCD has two RJ-45 connectors: LAN1 and LAN2. LAN1 is designed by Intel i210-AT and LAN2 is Intel i226. Table 2-5 Pin assignment for LAN1 (CN29) 1000...

  • Page 21: Serial Port Connector (Cn27, Com2~3)

    GOT321A-ELK-WCD User’s Manual 2.3.3 Serial Port Connector (CN27, COM2~3) The system has two serial ports. COM1 is RS-232/422/485 ports and COM2~COM3 (optional) are RS-232. Please refer to Chapter 4 for the detail of BIOS setting. Table 2-4 Pin assignment for RS-232/ 422/ 485...

  • Page 22: Usb 3.2 Connector (Cn24, Cn25)

    GOT321A-ELK-WCD User’s Manual 2.3.5 USB 3.2 Connector (CN24, CN25) The system has four USB port, four ports compliant with USB 3.2 gen2 (10GB/s), and ideally for installing USB peripherals such as scanner, camera, and USB devices, etc. Signal USB Port 0...

  • Page 23: Sata Connector (Cn10)

    GOT321A-ELK-WCD User’s Manual 2.3.8 SATA Connector (CN10) These Serial Advanced Technology Attachment (Serial ATA or SATA) connectors are for high- speed SATA interfaces. They are computer bus interfaces for connecting to devices such as hard disk drives. This board has two SATA 3.0 ports with 6Gb/s performance.

  • Page 24: Full-Size Pci Express Mini Card Slot (Cn16)

    GOT321A-ELK-WCD User’s Manual 3.3.10 Full-Size PCI Express Mini Card Slot (CN16) The GOT321A-ELK-WCD supports one full-size PCI-Express Mini Card slots. CN16 is applying for PCI-Express or SATA (mSATA) via BIOS selection and USB signals; PCI-Express complies with PCI-Express Mini Card Spec. V1.2. Thus, users can install mSATA or WLAN/WWAN cards into this slot.

  • Page 25: Sim Slot (Cn14)

    GOT321A-ELK-WCD User’s Manual 3.3.11 SIM Slot (CN16) The GOT321A-ELK-WCD has one SIM slots: CN16 on top side that support mini PCIe slot (for CN16). It is mainly used in wireless network application. Signal Hardware and Installation...

  • Page 26: Key E (Cn18)

    GOT321A-ELK-WCD User’s Manual 3.3.12 M.2 Key E (CN18) The M.2 Key E for Wireless Module. Signal Signal Signal Signal +3.3V USB_D+ +3.3V USB_D- CONNECTOR KEY E CONNECTOR CONNECTOR CONNECTOR CONNECTOR KEY E KEY E KEY E KEY E CONNECTOR CONNECTOR...

  • Page 27: Mounting The Panel Pc

    To prevent accidental damage to the product or human injury when mounting the product, at least two people are required to perform WARNING the installation. The GOT321A-ELK-WCD panel PC supports four types of mounting methods. ⚫ Panel mount ⚫...
  • Page 28 GOT321A-ELK-WCD User’s Manual Step 3 Locate the screwing holes and the positions of the hook brackets on the back side of the panel PC, as shown in the Figure 2-5. Figure 2-5: Panel mount dimensions (back chassis) Hardware and Installation...

  • Page 29: Wall Mount (Wall Mount Kit Optional)

    Figure 2-6: Screwing the Panel PC firmly to the panel frame. 2.4.2 Wall Mount (wall mount kit optional) The GOT321A-ELK-WCD can be mounted onto a wall using the wall mount bracket. Step 1 On the back chassis of the panel PC, locate the screwing holes for assembling the wall mount bracket, as shown in Figure 2-7.
  • Page 30 GOT321A-ELK-WCD User’s Manual Step 2 Attach the wall mount bracket to the back of the panel PC by aligning the screwing openings on the top and bottom edges of the bracket with the screwing holes on the back chassis. Then screw the bracket firmly to the back of the panel PC, as illustrated in Figure 2-8.

  • Page 31: Vesa Mount (Support Vesa Standard 100X100)

    GOT321A-ELK-WCD User’s Manual 2.4.3 VESA Mount (Support VESA standard 100x100) Alternatively, the GOT321A-ELK-WCD supports VESA arm mount by using a VESA arm kit attached to the back, allowing users to tilt or rotate the panel PC for best visibility. Refer to the following steps when adopting VESA arm mount for the panel PC.
  • Page 32 GOT321A-ELK-WCD User’s Manual Hardware and Installation...

  • Page 33: Desktop Mount (Desktop Stand Kit Optional)

    2.2.4 Desktop Mount (Desktop stand kit optional) Desktop mount is used to mount the GOT321A-ELK-WCD on the desk using a desktop stand. After assembling the desktop mount kit to the back of the panel PC, users can mount the unit on the desk.

  • Page 34: Hardware Installation

    GOT321A-ELK-WCD User’s Manual Hardware Installation 2.5.1 Installing an HDD The GOT321A-ELK-WCD, Please follow the steps below to install the SSD: Step 1 Refer to Section 2.1 to open the back cover Step 2 Unfasten the bracket screw Figure 2-13: Remove the Storage tray Step 3 Insert the 2.5”...
  • Page 35 GOT321A-ELK-WCD User’s Manual Step 5 Use the M3*4L nickel-plated screw (75211630400E*4) in the accessory bag to lock the HDD & SSD Step 6 BK_HDD with the nickel-plated screw on the dish head used to lock the BK_HDD. Plug the “SATA + Power” connector into the HDD.

  • Page 36: Installing Dram

    GOT321A-ELK-WCD User’s Manual 2.5.2 Installing DRAM The GOT321A-WCD provides one 260-pin DDR4 SO-DIMM socket that supports system memory up to 32GB. Please follow the steps below to install a memory module: Step 1 Refer to Section 2.1 to open the back cover.
  • Page 37 GOT321A-ELK-WCD User’s Manual Figure 2-15: Installing a memory module The platform after replacing the memory, it will take a while for the first boot. NOTE 2GB ~ 16GB SODIMM needs to wait 34 seconds 32GB SODIMM takes 65 seconds Hardware and Installation...

  • Page 38: Connecting The Power Input

    GOT321A-ELK-WCD User’s Manual 2.5.3 Connecting the Power Input The GOT321A-ELK-WCD is equipped with a Phoenix type power connector which supports 9-36VDC. Please follow the signs on the power connector to connect to DC power source (see Figure 2-16). Figure 2-22: Power connector －:Power negative...

  • Page 39: Section 3 Ami Bios Setup Utility

    GOT321A-ELK-WCD User’s Manual SECTION 3 AMI BIOS SETUP UTILITY This section provides users with detailed descriptions about how to set up basic system configurations through the AMI BIOS setup utility. Starting To enter the setup screens, follow the steps below: Turn on the computer and press the <Del>...

  • Page 40: Main Menu

    GOT321A-ELK-WCD User’s Manual Main Menu When you first enter the setup utility, you will enter the Main setup screen. You can always return to the Main setup screen by selecting the Main tab. System Time/Date can be set up as described below.

  • Page 41: Advanced Menu

    GOT321A-ELK-WCD User’s Manual Advanced Menu The Advanced menu allows users to configure the CPU and other system devices. You can select any of the items in the left frame of the screen to go to the sub menus ► Trusted Computing ►...

  • Page 42: Trusted Computing

    GOT321A-ELK-WCD User’s Manual 3.4.1 Trusted Computing If the user install a security device, such as TPM, the system will show the following TPM device information and functions for specifying the TPM settings. Security Device Support Enable or disable BIOS support for the security device. OS will not show security device. TCG EFI protocol and INT1A interface will not be available.
  • Page 43 GOT321A-ELK-WCD User’s Manual Pending operation Schedule an operation for the security device, as shown in the image below. None TPM Clear: Clear all data secured by TPM. AMI BIOS Setup Utility...

  • Page 44: Cpu Configuration

    GOT321A-ELK-WCD User’s Manual 3.4.2 CPU Configuration Intel (VMX) Virtualization Technology Enable or disable Intel Virtualization Technology. When enabled, a VMM (Virtual Machine Mode) can utilize the additional hardware capabilities. It allows a platform to run multiple operating systems and applications independently, hence enabling a single computer system to work as several virtual systems.
  • Page 45 GOT321A-ELK-WCD User’s Manual Intel(R) SpeedStep(tm) ® Enable or disable Intel SpeedStep, which allows the system to support more than two frequency ranges. Turbo Mode Enable or disable processor Turbo Mode, AUTO means enabled. AMI BIOS Setup Utility...
  • Page 46 GOT321A-ELK-WCD User’s Manual Disable Turbo GT frequency Enabled: Disables Turbo GT frequency. Disable: GT frequency is not limited AMI BIOS Setup Utility...
  • Page 47 GOT321A-ELK-WCD User’s Manual Boot performance mode Select the performance state that the BIOS will set starting from reset vector AMI BIOS Setup Utility...

  • Page 48: Storage Configuration

    GOT321A-ELK-WCD User’s Manual 3.4.3 Storage Configuration This screen allows users to select options for SATA Configuration and change the value of the selected option. AMI BIOS Setup Utility...
  • Page 49 GOT321A-ELK-WCD User’s Manual SATA Controller Highlight this item to enable or disable SATA Controller. SATA Device Type Identify the SATA port is connected to SSD or HDD AMI BIOS Setup Utility...

  • Page 50: Usb Configuration

    GOT321A-ELK-WCD User’s Manual 3.4.4 USB Configuration Display all detected USB devices. USB3 Link Speed Selection This option is to select USB3 Link Speed GEN1 or GEN2 AMI BIOS Setup Utility...

  • Page 51: F81966 Super Io Configuration

    GOT321A-ELK-WCD User’s Manual 3.4.5 F81966 Super IO Configuration You can use this screen to select options for the Super IO Configuration and change the value of the selected option. A description of the selected item appears on the right side of the screen.
  • Page 52 GOT321A-ELK-WCD User’s Manual ⚫ Serial Port 1 Configuration Serial Port 1 Enable or disable serial port 1. The optimal setting for base I/O address is 3F8h and for interrupt request address is IRQ4. COM Port Type Use this item to set RS-232/422/485 communication mode.
  • Page 53 GOT321A-ELK-WCD User’s Manual ⚫ Serial Port 2 Configuration Serial Port 2 Enable or disable serial port 2. The optimal setting for base I/O address is 2F8h and for interrupt request address is IRQ3 AMI BIOS Setup Utility...
  • Page 54 GOT321A-ELK-WCD User’s Manual ⚫ Serial Port 3 Configuration Serial Port 3 Serial port 3. The optimal setting for base I/O address is 3E8h and for interrupt request address is IRQ7 AMI BIOS Setup Utility...

  • Page 55: Hardware Monitor

    GOT321A-ELK-WCD User’s Manual 3.4.6 Hardware Monitor This screen monitors and displays the hardware health status of the system in real time, including system and CPU temperatures, and system voltages (5VSBY, VBAT, 5VS, VCC3V, VCC5V). AMI BIOS Setup Utility...

  • Page 56: Chipset Menu

    GOT321A-ELK-WCD User’s Manual Chipset Menu The Chipset menu allows users to change the advanced chipset settings. Not support S3 State NOTE AMI BIOS Setup Utility...

  • Page 57: Security Menu

    GOT321A-ELK-WCD User’s Manual Security Menu The Security menu allows users to change the security settings for the system. ⚫ Administrator Password Set administrator password. ⚫ User Password Set user password. ⚫ Secure Boot Setting Secure boot AMI BIOS Setup Utility...
  • Page 58 GOT321A-ELK-WCD User’s Manual Secure Boot Secure Boot feature is Active if Secure Boot is Enabled or Disable AMI BIOS Setup Utility...
  • Page 59 GOT321A-ELK-WCD User’s Manual Secure Boot Mode Secure Boot mode options Standard or Custom AMI BIOS Setup Utility...
  • Page 60 GOT321A-ELK-WCD User’s Manual Key management Install factory default Secure Boot key the platform rest and while the System is in Setup mode. AMI BIOS Setup Utility...

  • Page 61: Boot Menu

    GOT321A-ELK-WCD User’s Manual Boot Menu ⚫ Setup Prompt Timeout Number of seconds to wait for setup activation key. 65535(0xFFFF) means indefinite waiting. ⚫ Bootup NumLock State Use this item to select the power-on state for the keyboard NumLock. ⚫ Quiet Boot Select to display either POST output messages or a splash screen during boot-up.

  • Page 62: Save & Exit Menu

    GOT321A-ELK-WCD User’s Manual Save & Exit Menu The Save & Exit menu allows users to load your system configuration with optimal or fail-safe default values. Figure 3-17 Save & Exit Menu ⚫ Save Changes and Exit When you have completed the system configuration changes, select this option to leave Setup and return to Main Menu.
  • Page 63 GOT321A-ELK-WCD User’s Manual ⚫ Restore Defaults Restore or Load Default values for all the setup options. ⚫ Discard Changes Select this option to quit Setup without making any permanent changes to the system configuration. Select Discard Changes from the Save & Exit menu and press <Enter>.
  • Page 64 GOT321A-ELK-WCD User’s Manual This page is intentionally left blank. AMI BIOS Setup Utility...

  • Page 65: Driver And Installation

    SECTION 4 DRIVER and INSTALLATION Operating System The GOT321A-ELK-WCD is compatible with operating systems Windows 10/11 and Windows 10/11 IoT Enterprise. To facilitate the installation of system drivers, please carefully read the instructions in this section before any of such installation.

  • Page 66: Touch Screen

    GOT321A-ELK-WCD User’s Manual Touch Screen The GOT321A-ELK-WCD adopts a projected capacitive multi-touch screen of which specifications are listed below. The touch driver will be installed automatically to allow the user to operate the touch panel using two-finger touch functions on the Windows 10 and Windows 10 IoT Enterprise environments.

  • Page 67: Appendix Atpm Bitlocker Settings

    GOT321A-ELK-WCD User’s Manual APPENDIX A TPM BitLocker SETTINGS 1. Set up BitLocker Drive Encryption main storage. Press <Win + R> and type “Control Panel”, and then select BitLocker Drive Encryption. TPM Settings...
  • Page 68 GOT321A-ELK-WCD User’s Manual 2. Insert an external storage device, for example USB Storage. Back up BitLocker Recovery Key in a new file and save it to the USB Storage. TPM Settings...
  • Page 69 GOT321A-ELK-WCD User’s Manual 3. Please follow the steps below to encrypt your storage device: TPM Settings...
  • Page 70 GOT321A-ELK-WCD User’s Manual Now, the system prompts that the operating system drive encryption is in progress, and the encryption progress is checked. TPM Settings...
  • Page 71 GOT321A-ELK-WCD User’s Manual Select and click the icon in the lower right corner to complete the encryption. TPM Settings...
  • Page 72 GOT321A-ELK-WCD User’s Manual 4. Confirm the completion of encryption. TPM Settings...
  • Page 73 GOT321A-ELK-WCD User’s Manual 5. Disable the TPM function in BIOS Setup Utility. 6. If you see the following screen when the system is powered on, it means that the TPM module function is working fine. Note that BitLocker cannot be executed if your system does not support the TPM function.
  • Page 74 GOT321A-ELK-WCD User’s Manual The user will experience the following situation when using a system not supporting TPM. NOTE TPM information is not found in Device Manager. When trying to turn on Bitlocker, the following error message shows up. TPM Settings...

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