QNAP TVS-h 74t Series User Manual
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QNAP TVS-h 74t Series User Manual

QNAP TVS-h 74t Series User Manual

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Document Version: 2
14/09/2023
TVS-hx74T
TVS-h674T
TVS-h874T
User Guide

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Summary of Contents for QNAP TVS-h 74t Series

  • Page 1 TVS-hx74T TVS-h674T TVS-h874T User Guide Document Version: 2 14/09/2023...

  • Page 2: Table Of Contents

    TVS-hx74T User Guide Contents 1. Important Information Safety information..............................3 2. Product Overview About the TVS-hx74T..............................5 Hardware specifications............................5 Package contents...............................7 Components................................8 Front panel................................8 Rear panel................................9 Right panel................................10 Left panel................................11 Drive numbering..............................11 Installation requirements............................12 Setting up the NAS..............................12 3.
  • Page 3 NAS migration requirements..........................54 Status and setting changes after NAS migration....................54 Migrating a NAS..............................55 6. Troubleshooting Forcing Qfinder Pro or myQNAPcloud to locate the NAS................... 57 Hot-swapping failed drives.............................57 Recovering unintentionally removed healthy drives...................58 Support and other resources..........................58 7. Glossary Cloud Key..................................

  • Page 4: Important Information

    Please keep the original packaging and packaging materials. If you want to return the product or send it for repairs, please use the original packaging to avoid damage. QNAP reserves the right not to provide a refund or warranty service for products that are damaged due to improper packaging.
  • Page 5 TVS-hx74T User Guide • To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type. • Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer.

  • Page 6: Product Overview

    TVS-hx74T User Guide 2. Product Overview This chapter provides basic information about the QNAP TVS-hx74T NAS. About the TVS-hx74T The TVS-hx74T series is powered by an Intel® Core™ i5, Intel® Core™ i7, or Intel® Core™ i9 processor. The NAS supports SATA 6 Gbps drives (backward compatible with SATA 3 Gbps), and is equipped with two 2.5 Gigabit Ethernet ports, two PCIe Gen 4 slots, two USB 3.2 Gen 2 Type-A ports, and one USB 3.2 Gen 2 Type-C...
  • Page 7 • 3.5-inch SATA hard disk drives • 2.5-inch SATA solid-state drives For the list of compatible drive models and expansion cards, go to https://www.qnap.com/compatibility. M.2 SSD slots 2 x PCIe Gen 4 x4 NVMe SSD cache This device supports SSD cache acceleration for all drives.

  • Page 8: Package Contents

    0˚C to 40˚C (32˚F to 104˚F) temperature Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) For the list of compatible drive models and expansion cards, go to https://www.qnap.com/ compatibility. Package contents Item Quantity TVS-hx74T NAS...

  • Page 9: Components

    TVS-hx74T User Guide Item Quantity Drive tray keys Quick Installation Guide (QIG) Components Front panel TVS-h674T TVS-h874T Component Component Status LED LCD select button Product Overview...

  • Page 10: Rear Panel

    TVS-hx74T User Guide Component Component LAN LED Drive LEDs USB LED Power button M.2 SSD LEDs USB One Touch Copy button LCD panel USB 3.2 Gen 2 Type-A port LCD enter button Rear panel TVS-h674T TVS-h874T Product Overview...

  • Page 11: Right Panel

    TVS-hx74T User Guide Component Component PCIe full-height cover USB 3.2 Gen 2 Type-C port Reset button 2.5 Gigabit Ethernet speed LED PCIe full-height cover 2.5 Gigabit Ethernet activity LED Note This slot is preinstalled with a Thunderbolt™ 4 AIC expansion card.

  • Page 12: Left Panel

    TVS-hx74T User Guide Left panel Component Component PCIe slot 1 (PCIe 4.0 x16) PCIe slot 2 (PCIe 4.0 x4) Note This slot is preinstalled with a Thunderbolt™ 4 AIC expansion card. Drive numbering TVS-h674T Product Overview...

  • Page 13: Installation Requirements

    • Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals Hardware and peripherals • Storage drives For the list of compatible drive models, go to https:// www.qnap.com/compatibility. • Network cable • Qfinder Pro installer • Computer Tools • Phillips #1 or #2 screwdriver •...
  • Page 14 TVS-hx74T User Guide For details, see the following topics: • Installing 3.5-inch hard drives on 3.5-inch trays • Installing 2.5-inch solid-state drives on 3.5-inch trays • Installing M.2 solid-state drives 3. Optional: Replace or install additional memory modules. For details, see Replacing memory modules.

  • Page 15: Installation And Configuration

    TVS-hx74T User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware installation This section provides information on installing drives, memory modules, expansion cards, and expansion units. Drive installation The TVS-hx74T series is compatible with 3.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives.
  • Page 16 TVS-hx74T User Guide b. Pull the tray handle outward. c. Pull the tray out. 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the drive tray. Installation and Configuration...
  • Page 17 TVS-hx74T User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels to lock the drive to the tray. d.
  • Page 18 TVS-hx74T User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Lock the tray. Installation and Configuration...
  • Page 19 TVS-hx74T User Guide 5. Power on the NAS. Installing 2.5-inch solid-state drives on 3.5-inch trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades.
  • Page 20 TVS-hx74T User Guide b. Pull the tray handle outward. c. Pull the tray out. 3. Install a drive on the tray. a. Remove the right fastening panel from the drive tray. Installation and Configuration...
  • Page 21 TVS-hx74T User Guide b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. c. Attach the screws. 4. Load the tray into the bay. a.
  • Page 22 Installing M.2 solid-state drives The TVS-hx74T series has two M.2 SSD slots on the Right panel. For a list of compatible M.2 SSDs, go to http://www.qnap.com/compatibility. Warning • Installing a drive deletes all data on the drive. Installation and Configuration...
  • Page 23 Note • QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling efficiency and to ensure consistent performance. • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the device.
  • Page 24 TVS-hx74T User Guide 5. Install the M.2 SSD. a. Unlock the M.2 spacer by pushing down on its edge. b. Insert the M.2 SSD into the slot. c. Carefully press the M.2 SSD down until the spacer locks the drive into place. d.

  • Page 25: Replacing Memory Modules

    The TVS-hx74T series has two memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 26 TVS-hx74T User Guide 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover. a. Remove the screws. b. Slide the cover back. c. Lift the cover off the device. 5.
  • Page 27 TVS-hx74T User Guide Warning Attempting to remove a module that is not completely released may damage the module and the system board. c. Hold the module by the edges. d. Carefully slide the module out of the slot. Warning • Do not touch the internal components, particularly the metal connectors. •...
  • Page 28 TVS-hx74T User Guide 7. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Attach the screws. 8. Connect all cables and external attachments. 9. Power on the device. 10. Verify that the module is recognized by the device. a.

  • Page 29: Installing Expansion Cards

    Check the value for Total memory. Installing expansion cards The TVS-hx74T series supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP- branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TVS-hx74T.
  • Page 30 Remove the screw that secures the cover to the bracket. b. Pull the cover away from the slot. 6. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. Installation and Configuration...
  • Page 31 TVS-hx74T User Guide b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 7. Install the expansion card. a. Hold the card by the edges.
  • Page 32 TVS-hx74T User Guide 8. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Attach the screws connecting the top cover to the chassis. 9. Connect all cables and external attachments. 10. Connect the power cord to the electrical outlet. 11.

  • Page 33: Expansion Unit Installation

    The TVS-hx74T series is compatible with both SATA expansion units and USB expansion units. For details, please see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to https://www.qnap.com/go/compatibility-expansion.
  • Page 34 Installing expansion cards. Important The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures. 3. Connect the expansion units to the NAS.
  • Page 35 TVS-hx74T User Guide 6. Verify that the expansion units are recognized by the NAS. a. Log on to QuTS hero as administrator. b. Go to Main Menu > Storage & Snapshots > Overview > System . c. Verify that the expansion units are listed. Connecting USB expansion units The TVS-hx74T supports connecting a maximum of two USB expansion units.

  • Page 36: Quts Hero Installation

    You can also install the QNAP QTS operating system. If your NAS is connected to the internet, the option to install QTS will appear in the Smart Installation Guide wizard using any of the methods in the table. You can also manually download the QTS firmware from https://download.qnap.com.
  • Page 37 TVS-hx74T User Guide 4. Locate the NAS in the list and then double-click the name or IP address. The Smart Installation Guide opens in the default web browser. 5. If the screen shows a different operating system, click QuTS hero. Note This step is only required if the NAS supports installing more than one operating system and the default operating system for installation is not QuTS hero.

  • Page 38: Initializing Quts Hero Using The Cloud Installation Website

    After the initialization, you can click Go to NAS Management to start using QuTS hero and configuring other settings. Initializing QuTS hero using the cloud installation website You can initialize QuTS hero on the cloud installation website, which is designed to help you set up QNAP devices. Warning Initializing QuTS hero deletes all data on the drives.
  • Page 39 TVS-hx74T User Guide Note You must return to this page to complete the installation after creating an account. 6. Specify the myQNAPcloud device name for the NAS. Note • The myQNAPcloud device name is used when remotely accessing the NAS. •...
  • Page 40 ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears.

  • Page 41: Basic Operations

    TVS-hx74T User Guide 4. Basic Operations This chapter describes basic NAS operations. Power button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off. seconds.

  • Page 42: Usb One Touch Copy Button

    TVS-hx74T User Guide USB One Touch Copy button The USB One Touch Copy button allows you to copy data backups from a USB device to the QNAP device or from the QNAP device to a USB device. This feature supports incremental backups. The QNAP device only copies files that were modified or added after the last backup.

  • Page 43: Viewing Drive Information

    TVS-hx74T User Guide • Default gateway • Primary DNS • Secondary DNS 1. Press Enter or Select. The panel displays the NAS name and QuTS hero version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1. TCP/IP. 3.

  • Page 44: Viewing Shared Folder Information

    TVS-hx74T User Guide Viewing shared folder information The LCD panel can display the name and capacity of each shared folder. 1. Press Enter or Select. The panel displays the NAS name and QuTS hero version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1.

  • Page 45: Changing The Lcd Password

    TVS-hx74T User Guide 3. Press Select repeatedly until the panel displays Main Menu 6. Reboot. 4. Press and hold Enter. The NAS restarts. Changing the LCD password Specifying a password for the LCD panel prevents unauthorized access. 1. Press Enter or Select. The panel displays the NAS name and QuTS hero version.

  • Page 46: Leds

    TVS-hx74T User Guide System Message Description Shared Folder [number] Full Shared folder is full. HDD Ejected Drive has ejected. Shared Folder [number] Degraded Shared folder [number] is in degrade mode. Shared Folder [number] Shared folder [number] has unmounted. Unmounted Shared Folder [number] Inactive Shared folder [number] is inactive.
  • Page 47 TVS-hx74T User Guide Status Description Flashes green every 0.5 • The device is starting up. seconds • The device is not configured. • A drive is not formatted. Green The device is ready. • All drives are in standby mode. •...

  • Page 48: Audio Alert

    • The NAS has finished copying data to or from the USB device connected to the front USB port. Expansion LED Status Description Blue A QNAP USB or SATA external storage device is connected. No expansion unit has been detected. Audio alert Duration Frequency Description Short beep (0.5 seconds)
  • Page 49 TVS-hx74T User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) • A power error occurred. • A system fan is not functioning. • A fan module has been removed. • The NAS data cannot be copied to the external storage device connected to the USB One Touch Copy port.

  • Page 50: Nas Migration

    NAS migration requirements You can only migrate drives to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/go/nas-migration. Your device must meet the following requirements: • QTS NAS supports several types of NAS migration: •...

  • Page 51: Migrating A Nas

    1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS.

  • Page 52: Migrating Nas Data Using Hbs 3

    TVS-hx74T User Guide b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS. 4. Power on the destination NAS. 5.
  • Page 53 TVS-hx74T User Guide Setting Description Password Specify a password that contains 1 to 16 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: . - _ ~ ! @ # $ % ^ & ( ) { } •...
  • Page 54 TVS-hx74T User Guide 10. Select the paired folders. Important • All subfolders and files in the selected folder are selected. • You can only sync up to 16 paired folders per job. a. Under the source, click A dialog box opens. b.

  • Page 55: Quts Hero Nas Migration

    NAS migration requirements You can only migrate drives and system settings to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/en/nas-migration. Your device must meet the following requirements: •...

  • Page 56: Migrating A Nas

    Windows AD configurations must be reconfigured. Licenses Licenses are not migrated. Warning To prevent losing all your software licenses, QNAP recommends deactivating licenses on the source NAS before data migration. Applications If the destination NAS has less RAM than the source NAS, the following features and applications might not function: Virtualization Station, Qsirch, and Snapshots.
  • Page 57 TVS-hx74T User Guide Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS. b. Remove the drive trays from the destination NAS.

  • Page 58: Troubleshooting

    TVS-hx74T User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data may be faulty. 1.

  • Page 59: Recovering Unintentionally Removed Healthy Drives

    Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) ≥ 5 RAID-TP Support and other resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration...

  • Page 60: Glossary

    Link Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP NAS operating system QuTS hero...

  • Page 61: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.

  • Page 62: Gnu General Public License

    TVS-hx74T User Guide Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders. GNU General Public License Version 3, 29 June 2007 Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 63 TVS-hx74T User Guide “Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor masks. “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations. To “modify”...
  • Page 64 TVS-hx74T User Guide for which you do not control copyright. Those thus making or running the covered works for you must do so exclusively on your behalf, under your direction and control, on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below.
  • Page 65 TVS-hx74T User Guide a. Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by the Corresponding Source fixed on a durable physical medium customarily used for software interchange. b. Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by a written offer, valid for at least three years and valid for as long as you offer spare parts or customer support for that product model, to give anyone who possesses the object code either (1) a copy of the Corresponding Source for all the software in...
  • Page 66 TVS-hx74T User Guide Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying.
  • Page 67 TVS-hx74T User Guide your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation. Moreover, your license from a particular copyright holder is reinstated permanently if the copyright holder notifies you of the violation by some reasonable means, this is the first time you have received notice of violation of this License (for any work) from that copyright holder, and you cure the violation prior to 30 days after your receipt of the notice.
  • Page 68 TVS-hx74T User Guide have actual knowledge that, but for the patent license, your conveying the covered work in a country, or your recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid. If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving the covered work authorizing them to use, propagate, modify or convey a specific copy of the covered...

  • Page 69: Ce Notice

    TVS-hx74T User Guide PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.

  • Page 70: Vcci Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 71: Sj/T 11364-2006

    TVS-hx74T User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能 包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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