Related Manuals for QNAP TVS-73e Series
Summary of Contents for QNAP TVS-73e Series
- Page 1 TVS-x73e x73e TVS-473e TVS-673e TVS-873e User Guide User Guide Document Version: 1 13/12/2017...
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Page 2: Table Of Contents
TVS-x73e User Guide Contents 1. Preface About This Guide ................................ 3 Audience ..................................3 Document Conventions ............................. 3 2. Product Overview About the TVS-x73e..............................4 Hardware Specifications ............................4 Package Contents..............................6 Components ................................7 Front Panel................................7 Rear Panel ................................ - Page 3 TVS-x73e User Guide Support and Other Resources ..........................46 6. Glossary CloudKey ................................... 47 CloudLink ................................... 47 myQNAPcloud ................................47 myQNAPcloud ID ..............................47 Qfinder Pro................................47 QTS.................................... 47 7. Notices Limited Warranty..............................48 Disclaimer .................................. 48 GNU Public License ..............................
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Page 4: Preface
TVS-x73e User Guide 1. Preface About This Guide This guide provides information on the QNAP TVS-x73e NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts. -
Page 5: Product Overview
Hardware Specifications Important Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP... - Page 6 Use only QNAP memory modules to maintain system performance and stability. For Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical NAS devices with more than one memory slot, use QNAP modules with identical NAS devices with more than one memory slot, use QNAP modules with identical specifications.
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Page 7: Package Contents
Front: USB 3.0 Copy IR sensor Note Note The MCE The MCE-compatible QNAP RM-IR004 remote control is an IR004 remote control is an optional separate purchase. optional separate purchase. Maintenance port 1 x 3.5 mm maintenance port 1 x 3.5 mm maintenance port... -
Page 8: Components
TVS-x73e User Guide Item Quantity Ethernet cables Screws for 3.5-inch drives • TVS-473e: 12 • TVS-673e: 18 • TVS-873e: 24 Screws for 2.5-inch drives • TVS-473e: 12 • TVS-673e: 18 • TVS-873e: 24 Screws for M.2 solid state drives • 2 x flat head screws •... - Page 9 TVS-x73e User Guide TVS-673e TVS-873e Component Component LCD panel USB QuickAccess port (Micro-B) Enter button Drive LEDs Select button M.2 SSD LEDs Power button USB LED USB 3.0 port LAN LED USB One Touch Copy button Status LED Product Overview...
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Page 10: Rear Panel
TVS-x73e User Guide Rear Panel TVS-473e TVS-673e Product Overview... -
Page 11: Right Panel
TVS-x73e User Guide TVS-873e Component Component Power input USB 3.0 ports 3.5 mm dynamic microphone jacks HDMI ports 3.5 mm line-out jack Maintenance port Speaker PCIe 3.0 x4 slot covers Kensington security slot Reset button Gigabit RJ45 Ethernet ports Right Panel Product Overview... -
Page 12: Left Panel
TVS-x73e User Guide Component Component Memory slot 1 Memory slot 4 Memory slot 2 M.2 SSD slot 1 Memory slot 3 M.2 SSD slot 2 Left Panel Component Component PCIe 3.0 x4 slot 1 PCIe 3.0 x4 slot 2 Drive Numbering TVS-473e Product Overview... -
Page 13: Installation Requirements
TVS-x73e User Guide TVS-673e TVS-873e Installation Requirements Category Item Environment • Room temperature: 0 to 40˚C (32 to 104˚F) • Non-condensing relative humidity: 5 to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface with no exposure to direct sunlight, liquids, and chemicals Product Overview... -
Page 14: Setting Up The Nas
TVS-x73e User Guide Category Item Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap Setting Up the NAS 1. Place your NAS device in an environment that meets the requirements. -
Page 15: Installation And Configuration
TVS-x73e User Guide 3. Installation and Configuration Installation and Configuration This chapter provides specific hardware a This chapter provides specific hardware and operating system installation and configuration steps. nd operating system installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. This section provides information on installing drives, memory modules, and expansion cards. - Page 16 TVS-x73e User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels. d. Optional: Attach the screws to further secure the drive. Installation and Configuration...
- Page 17 TVS-x73e User Guide 4. Load the drive tray into the drive Load the drive tray into the drive bay. a. Insert the tray into the bay. bay. b. Push the handle. c. Slide the lock up. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid State Drives on 3.5 inch Hard Drives or Solid State Drives on 3.5-inch Trays Warning...
- Page 18 TVS-x73e User Guide • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove the drive tray. a. Slide the lock down. b. Pull the handle to release the tray. c.
- Page 19 TVS-x73e User Guide b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. c. Attach the screws. 4. Load the drive tray into the drive bay. a.
- Page 20 Observe electrostatic discharge (ESD) procedures to avoid damage to components. Note QNAP recommends installing heatsinks onto the M.2 SSD controllers to enhance cooling QNAP recommends installing heatsinks onto the M.2 SSD controllers to enhance cooling QNAP recommends installing heatsinks onto the M.2 SSD controllers to enhance cooling efficiency and to ensure consistent performance.
- Page 21 TVS-x73e User Guide 5. Install a heatsink on the M.2 SSD. SSD. a. Locate the controller on the M.2 Locate the controller on the M.2 SSD. Note The controller location varies depending on the model and manufacturer of the M.2 SSD. The controller location varies depending on the model and manufacturer of the M.2 SSD.
- Page 22 TVS-x73e User Guide 6. Install the M.2 SSD. a. Attach the riser screw to the appropriate location based on the size of the M.2 SSD. b. Insert the M.2 SSD into the slot. Installation and Configuration...
- Page 23 TVS-x73e User Guide c. Attach the flat head screw to the riser screw. 7. Attach the case cover. a. Slide the cover down until it completely connects with the chassis. b. Slide the cover forward. c. Attach the screws to the back side of the case. Installation and Configuration...
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Page 24: Installing Expansion Cards
10. Power on the NAS. Installing Expansion Cards The NAS supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP The NAS supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP The NAS supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded... - Page 25 TVS-x73e User Guide 3. Disconnect the power cord from the electrical outlet. 4. Disconnect all cables and external attachments. 5. Remove the case cover. a. Remove the screws that secure the cover to the chassis. b. Slide the cover back. c.
- Page 26 Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 8. Install the expansion card.
- Page 27 TVS-x73e User Guide 9. Attach the case cover. a. Slide the cover down until it completely connects with the chassis. b. Slide the cover forward. c. Attach the screws to the back side of the case. 10. Connect all cables and external attachments. 11.
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Page 28: Installing Memory Modules
The NAS has four memory slots. You can increase the memory capacity of the NAS by adding or upgrading memory modules. When using multiple modules, use only QNAP modules of the same type and capacity to memory modules. When using multiple modules, use only QNAP modules of the same type and capacity to memory modules. - Page 29 TVS-x73e User Guide a. Push the retention clips outward simultaneously to release the Push the retention clips outward simultaneously to release the module. b. Hold the module by the edges and then carefully slide it out of the Hold the module by the edges and then carefully slide it out of the slot. Warning Attempting to remove a module that is not completely released may damage the module and Attempting to remove a module that is not completely released may damage the module and...
- Page 30 TVS-x73e User Guide 7. Attach the case cover. a. Slide the cover down until it completely connects with the chassis. b. Slide the cover forward. c. Attach the screws to the back side of the case. 8. Connect all cables and external attachments. 9.
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Page 31: Qts Installation
Total memory. QTS Installation The TVS-x73e uses the QNAP QTS operating system. You can install QTS using any of the following x73e uses the QNAP QTS operating system. You can install QTS using any of the following x73e uses the QNAP QTS operating system. You can install QTS using any of the following methods. - Page 32 9. Specify the time zone, date, and Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the QNAP recommends connecting to an NTP server to ensure that the NAS follows the QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.
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Page 33: Installing Qts Using Usb Quickaccess
Note To download Qfinder Pro, go to To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double Locate the NAS in the list and then double-click the name or IP address. The Smart Installation Guide Smart Installation Guide opens in the default web browser. - Page 34 9. Specify the time zone, date, and Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the QNAP recommends connecting to an NTP server to ensure that the NAS follows the QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.
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Page 35: Installing Qts Using The Cloud Key
• Scan the QR code on the NAS using a mobile Scan the QR code on the NAS using a mobile device. The web page lists all the uninitialized QNAP NAS devices on the local network. The web page lists all the uninitialized QNAP NAS devices on the local network. - Page 36 13. Specify the time zone, date, and Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the QNAP recommends connecting to an NTP server to ensure that the NAS follows the QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.
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Page 37: Installing Qts Using An Hdmi Connection
Connect an HDMI monitor to the NAS. 2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all models). - Page 38 TVS-x73e User Guide QTS is installed. Installation and Configuration...
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Page 39: Basic Operations
TVS-x73e User Guide 4. Basic Operations This chapter describes basic NAS operations. This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. The NAS powers on. Press and hold the button for 1.5 Power off The NAS powers off. -
Page 40: Lcd Panel
TVS-x73e User Guide For details on configuring USB One Touch Copy, see the QTS User Guide. LCD Panel The LCD panel allows you to perform the following operations: • Restart and power off the NAS • Configure or change the LCD panel password •... -
Page 41: Viewing Drive Information
TVS-x73e User Guide The panel displays Main Menu 1. TCP/IP. 3. Press and hold Enter. The panel displays the IP address of the first network adapter. 4. Press Select repeatedly until the panel displays Enter Network Settings. 5. Press and hold Enter. The panel displays the configurable network settings. -
Page 42: Viewing System Information
TVS-x73e User Guide 6. Optional: Repeat step 5 as necessary. Viewing System Information The LCD panel can display the CPU temperature, system temperature, and system fan speed. 1. Press Enter or Select. The panel displays the NAS name and QTS version. 2. -
Page 43: Lcd Error Messages
TVS-x73e User Guide 4. Press and hold Enter. The Change Password screen appears. 5. Select Yes by pressing and holding Enter. The New Password screen appears. 6. Press Select and Enter to specify a new password. • Specify a password with 1 to 8 characters. The password can only contain numbers (0 to 9). •... - Page 44 TVS-x73e User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The NAS is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...
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Page 45: Beep Alarm
TVS-x73e User Guide Beep Alarm Duration Frequency Description Short beep (0.5 seconds) 1 • The NAS is starting up. • The NAS is shutting down (software shutdown). • The user pressed the Reset button. • The operating system was updated. The user tried to copy the NAS data to the external storage device from the front USB port, but the data cannot be copied. -
Page 46: Troubleshooting
TVS-x73e User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPCloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1. -
Page 47: Recovering Unintentionally Removed Healthy Drives
RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Help Desk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com... -
Page 48: Glossary
Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary... -
Page 49: Notices
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. - Page 50 TVS-x73e User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
- Page 51 TVS-x73e User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
- Page 52 TVS-x73e User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
- Page 53 TVS-x73e User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
- Page 54 TVS-x73e User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
- Page 55 TVS-x73e User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
- Page 56 TVS-x73e User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
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Page 57: Fcc Notice
Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may Any modifications made to this device that are not approved by QNAP Systems, Inc. may Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. -
Page 58: Sj/T 11364-2006
TVS-x73e User Guide SJ/T 11364-2006 本产品符合中国 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限 环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变 不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来 这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装...