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en Troubleshooting
Fault
The spin cycle runs
several times.
No water is visible in
the drum.
Residual water is
present in the com-
partment
.
Vibrations and move-
ment of the appliance
whilst spinning.
Drum rotates, water
does not flow in.
Heavy foam build-up
High spin speed not
reached.
48
Cause and troubleshooting
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
Not a fault – no action required.
▶
Note: When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Water is below the visible area.
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
▶
is operating.
Insert in compartment
→ "Cleaning the detergent drawer", Page 39
▶
Appliance is not correctly aligned.
→ "Aligning the appliance", Page 15
▶
The appliance feet are not fixed.
Secure the appliance feet.
▶
→ "Aligning the appliance", Page 15
Transit bolts have not been removed.
→ "Removing the transit bolts", Page 13.
▶
Load detection is active.
Not a fault – no action required.
▶
Note: The load detection can take up to two minutes.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
A low spin speed is selected.
The next time you run a wash cycle, set a higher
▶
spin speed.
Knitterschutz is activated.
Select the programmes that are suitable for the
▶
type of fabric.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
Redistribute the laundry in the drum.
▶
is blocked.
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