Page 1
WN54C2ATGB Washer dryer EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
Further information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 26 1.1 General information.... 4 9 Programmes ...... 29 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 33 1.4 Safe installation ...... 5 11 Laundry........ 33 1.5 Safe use ........
Page 3
16 Intelligent dosing system .. 37 21.3 Using the appliance again .. 60 16.1 Pouring liquid detergent 21.4 Disposing of old appliance ... 61 and fabric softener into the dispensers ...... 37 22 Customer Service.... 61 22.1 Product number (E-Nr.), 16.2 Using the manual dosing production number (FD) compartment ......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
en Safety If the power cord is too short and a longer one is not available, ▶ please contact an electrician to have the domestic installation adapted. WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own.
Page 7
Safety en If the appliance or the power cord is damaged, immediately un- ▶ plug the power cord or switch off the fuse in the fuse box and turn off the water tap. Call customer services. → Page 61 ▶ An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces.
Page 8
en Safety Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Highly flammable objects such as lighters or matches may ignite during the drying process. Remove all highly flammable objects from any pockets in your ▶...
Safety en Reaching into the drum while it is still turning may cause hand in- juries. Wait for the drum to come to a complete stop before reaching ▶ inside. CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot.
Page 10
en Safety WARNING ‒ Risk of injury! The use of non-original spare parts and non-original accessories is dangerous. Only use the manufacturer's original spare parts and original ac- ▶ cessories. WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents.
Preventing material damage en Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Preventing material damage ATTENTION! Ensure that the inner diameter of ▶...
en Environmental protection and saving energy Do not use cleaning products with Reduce the washing temperature for ▶ a high alcohol content. lightly and normally soiled laundry. Do not use hard scouring pads or ▶ a At lower temperatures, the appli- cleaning sponges.
Installation and connection en 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
Page 14
en Installation and connection Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
Installation and connection en Unscrew and remove all of Put on the 4 cover caps. the screws for the 4 transit bolts using a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
en Installation and connection Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve the water outlet hose with an el- bow. → "Accessories", Page 33 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and Open the water tap carefully and...
Before using for the first time en To align the appliance, turn the ap- Before using for the first time 5 Before using for the pliance feet. Check that the appli- ance is level using a spirit level. first time Prepare the appliance for use. Before using for the first time 5.1 Starting an empty wash- ing cycle...
Page 18
en Before using for the first time Start the first wash cycle or press to put the appliance in standby mode. → "Basic operation", Page 34...
Familiarising yourself with your appliance en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Manual dosing compartment → "Using the manual dosing compartment", Page 38 : Dispenser for fabric softener or liquid detergent → "Intelligent dosing system", Page 37 : Dispenser for liquid deter- gent → "Intelligent dosing system", Page 37 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
Familiarising yourself with your appliance en tings by pressing the buttons. The ac- To display the additional buttons, tivated settings are highlighted in col- briefly press + Options. our on the display. ATTENTION! Pressing on the display with force The display shows all additional may cause damage.
Page 22
en Familiarising yourself with your appliance Press the selection buttons ▶ → Page 26 or swipe over the scale with your finger . The display shows the setting value.
Page 23
Display en Display 7 Display The display shows the current settings, options or relevant information. Display Example: Display Display Description 0:40 Expected programme duration or programme time re- maining in hours and minutes. 8h Program end time → "Buttons", Page 26 Recommendation for the maximum load capacity for the selected program in kg.
Page 24
en Display Display Description Washing with subsequent drying is activated. → "Buttons", Page 28 Drying is activated. → "Buttons", Page 28 Prewash is activated. → "Buttons", Page 27 Shortened programme length is activated. → "Buttons", Page 26 Save a programme. → "Buttons", Page 27 The dryness level is activated. ...
Page 25
Display en Display Description Lights up: The intelligent dosing system for liquid deter- ¡ gent or fabric softener is activated. Flashes: The fill level of the dispenser is below the min- ¡ imum level. → "Intelligent dosing system", Page 37 (liquid detergent) (fabric softener) 50 ml Basic dosage for detergent or fabric softener.
Page 26
en Buttons Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons Button Selection Description (mains Switch on Switch on the appliance or put it in ¡ switch) standby mode. Standby mode ¡ If the control panel does not respond, Restart the appli- ¡...
Page 27
Buttons en Button Selection Description Prewash Activate Activate or deactivate prewash, e.g. ¡ for washing heavily soiled laundry. Deactivate ¡ Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent directly in the drum for the prewash and into...
Page 28
en Buttons Button Selection Description Stains Multiple selection Select the type of stain. The temperature, drum movement and soaking time are all adjusted to suit the type of stain. i-Dos Activate Briefly press the button to activate or ¡ deactivate the intelligent dosing sys- Deactivate ¡...
Programmes en Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. Max. load load (kg) (kg) Dry- Wash Cottons Wash hard-wearing items made of cotton, 10.0 linen or blended fabrics. Also suitable as a short programme for nor- mally soiled laundry when you activate varioSpeed.
Page 30
en Programmes Programme Description Max. Max. load load (kg) (kg) Dry- Wash Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: Max. 40 °C ¡ Max. 800 rpm ¡ Wool Hand- or machine-washable items that are made from wool or contain wool.
Page 31
Programmes en Programme Description Max. Max. load load (kg) (kg) Dry- Wash Note: The temperature and spin speed cannot be adjusted in this programme and are set automatically. The maximum temperature is 30 °C. The maximum spin speed is 1000 rpm. smartFinish Reduce creases and airborne odours in suits, –...
Page 32
en Programmes Programme Description Max. Max. load load (kg) (kg) Dry- Wash Easy Care Wash items made from synthetic or blended fabrics. Suitable for lightly soiled laundry. Tip: Energy- and time-optimised programme using hybrid technology. Programme setting: Max. 60 °C ¡...
Accessories en Accessories 10 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx. 2.50 m). Fixing brackets Improves the stability of the appliance. WX975600 Elbow Secure the water outlet hose in place.
en Basic operation Do not use dyes regularly as fixing Press the required programme. ¡ salt can damage stainless steel → "Programmes", Page 29 Do not use color-bleaching agents ¡ in the appliance Do not pour vinegar into the dis- ¡ pensers → Page 37 of the intelli- gent dosing system Basic operation 13 Basic operation...
Basic operation en Press and hold Memory for ap- Open the door. ▶ prox. 3 seconds. → "Opening the door", Page 35 Place the laundry in the drum. Press Memory to call up the saved programme. Close the door. Ensure that there is no laundry Note: To overwrite the saved pro- trapped in the door.
en Dryness level Press Wipe the rubber gasket dry and re- move any foreign objects. 13.9 Cancelling the washing programme Press Open the door. The appliance door remains locked for safety reasons if the temperature and water levels are high. – If the temperature is high, start ...
Childproof lock en 14.1 Changing the dryness Intelligent dosing system 16 Intelligent dosing sys- level For some programmes, you can The appliance's intelligent dosing change the dryness level so that your Intelligent dosing system system is activated at the factory and laundry will be drier or more damp. automatically doses liquid detergent Set a washing and drying pro- and fabric softener for any pro-...
en Intelligent dosing system Open the lid. you want to add additional care product, e.g. stain remover or starch, use the manual dosing compartment. Note: Observe the information about detergents and care products → Page 33. Pull out the detergent drawer. Pour laundry detergent or care product into the manual dosing compartment → Page 19.
Home Connect en facturer on the packaging. Set the served when operating the appli- basic dosage amount that corres- ance via the Home Connect app. ponds to the dosage recommenda- → "Safety", Page 4 tion for 4.5 kg of normally soiled Operating the appliance on the ap- ¡...
en Home Connect Navigating in the Home Connect 17.7 Remote start menu Enable the appliance for remote start Briefly press Remote Start until the ▶ via the Home Connect app. display shows the required setting. Note Remote start will be deactivated in Exiting the Home Connect menu the following circumstances: Press and hold Remote Start for ▶...
Basic settings en This initial registration prepares the Set the display brightness: Home Connect functions for use and 1 (low) to 4 (very high) is only required when you want to Activate (On) or deactivate use the Home Connect functions for (OFF) the reminder to clean the first time.
en Cleaning and servicing 19.2 Cleaning the detergent Cleaning and servicing 19 Cleaning and servi- drawer cing If you want to replace the liquid de- To keep your appliance working effi- Cleaning and servicing tergent or fabric softener in the dis- ciently for a long time, it is important penser with another product or if the to clean and maintain it carefully.
Page 43
Cleaning and servicing en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
en Cleaning and servicing Open and remove the mainten- ance flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. 19.3 Cleaning the drain pump Take the drain hose out of the holder.
Page 45
Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 44 hot. Since water may remain in the Do not touch the hot detergent ▶...
en Cleaning and servicing Ensure that both impellers can Insert and close the maintenance turn. flap. Insert the pump cap. 19.4 Cleaning the intake Ensure that the parts of the ‒ opening in the rubber pump cap are correctly as- sembled. gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
Troubleshooting en Troubleshooting 20 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Page 48
en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Ensure that the drain pipe and water drain hose are ▶ not kinked or trapped. The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
Page 49
Troubleshooting en Fault Cause and troubleshooting "E:35 / -10" There is water in the base trough. Turn off the water tap. ▶ Call the after-sales service. ▶ → "Customer Service", Page 61 The appliance is leaking. Turn off the water tap. ▶ Call the after-sales service. ▶...
Page 50
en Troubleshooting Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
Page 51
Troubleshooting en Fault Cause and troubleshooting Creasing. Set the suitable programme for the type of fabric. ▶ Easy-Care fabrics are dried for too long. The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶...
Page 52
en Troubleshooting Fault Cause and troubleshooting The door cannot The temperature is too high. be opened. Wait until the temperature has dropped. ▶ Cancel the programme. ▶ → "Cancelling the washing programme", Page 36 Water level is too high. Select a suitable programme for draining. ▶...
Page 53
Troubleshooting en Fault Cause and troubleshooting The water is not drain- Ensure that the pump cap is screwed in all the way ▶ ing. into the appliance. The handle on the pump cap must be in a vertical position. Water is not flowing has not been pressed.
Page 54
en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
Page 55
Troubleshooting en Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. → "Connecting the water inlet hose", Page 15 Tighten the screw connection.
Page 56
en Troubleshooting Fault Cause and troubleshooting The spin result is not Drain pipe or water outlet hose is blocked. satisfactory. The laun- Clean the drain pipe and the water outlet hose. ▶ dry is too wet/too Drain pipe or water drain hose is caught or jammed. damp.
Page 57
Troubleshooting en Fault Cause and troubleshooting Detergent residue on Unsuitable detergent added to the dispenser of the in- the dry laundry. telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 33 Drain the dispenser. → "Cleaning the detergent drawer", Page 42 Clean the dispenser.
Page 58
en Troubleshooting Fault Cause and troubleshooting The programme dura- Foam detection system switches on a rinse cycle if tion changes during foam build-up is too high. the wash cycle. Not a fault – no action required. ▶ Drum jerks after the This is caused by an internal motor test.
Page 59
Troubleshooting en Fault Cause and troubleshooting Loud noises during Appliance is not correctly aligned. the spin cycle. → "Aligning the appliance", Page 16 ▶ The appliance feet are not fixed. Secure the appliance feet. ▶ → "Aligning the appliance", Page 16 Transit bolts have not been removed. → "Removing the transit bolts", Page 14.
en Transportation, storage and disposal Empty the dispensers. 20.1 Emergency release Releasing the door 21.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 44 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage.
Customer Service en 21.4 Disposing of old appli- Customer Service 22 Customer Service ance Function-relevant genuine spare parts Customer Service Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 22.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
Consumption values en Consumption values 23 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values specified for programmes other than Eco 40-60 are only given as a guide and were determined in accordance with the applicable stand- ards EN60456 and EN62512.
Declaration of Conformity 25 Declaration of Con- A detailed Declaration of Conformity formity can be found online at siemens- home.bsh-group.com/uk/ among the BSH Hausgeräte GmbH hereby de- Declaration of Conformity additional documents on the product clares that the appliance with Home page for your appliance.
Page 68
EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom BSH Hausgeräte GmbH Carl-Wery-Straße 34...
Need help?
Do you have a question about the WN54C2ATGB and is the answer not in the manual?
Questions and answers