Seagate EXOS ST24000NM001H Product Manual
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Seagate EXOS ST24000NM001H Product Manual

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X24 SATA Product Manual
512E*Models Self-
Encrypting
ST24000NM001H
ST20000NM001H
ST16000NM001H
ST12000NM001H
* Default configuration is 512E.
See
Section 2.2.1
4KN and 512E configurations
205194300, Rev. A (Draft 1)
Exos X24 SATA Sept 2023
512E*Models Instant
Secure Erase
ST24000NM002H
ST20000NM002H
ST16000NM002H
ST12000NM002H
ST10000NM021H
for Fast Formatting between

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Summary of Contents for Seagate EXOS ST24000NM001H

  • Page 1 X24 SATA Product Manual 512E*Models Self- 512E*Models Instant Encrypting Secure Erase ST24000NM001H ST24000NM002H ST20000NM001H ST20000NM002H ST16000NM001H ST16000NM002H ST12000NM001H ST12000NM002H ST10000NM021H * Default configuration is 512E. for Fast Formatting between Section 2.2.1 4KN and 512E configurations 205194300, Rev. A (Draft 1) Exos X24 SATA Sept 2023...
  • Page 2 Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. Raid Rebuild and SeaTools are either trademarks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. The FIPS logo is a certification mark of NIST, which does not imply product endorsement by NIST, the U.S., or Canadian governments.All other trademarks or registered trademarks are...

  • Page 3: Table Of Contents

    Seagate® Technology Support Services ........
  • Page 4 Device Statistics log ............. . . 54 Seagate Exos X22 SATA Product Manual, Rev. A (Draft 1)
  • Page 5 S.M.A.R.T. commands ............. . 56 Seagate Exos X22 SATA Product Manual, Rev. A (Draft 1)

  • Page 6: Seagate® Technology Support Services

    For information regarding online support and services, visit: www.seagate.com/contacts/ For information regarding Warranty Support, visit: www.seagate.com/support/warranty-and-replacements/ For information regarding data recovery services, visit: www.seagate.com/services-software/recover/resources/ For Seagate OEM and Distribution partner and Seagate reseller portal, visit: www.seagate.com/partners Seagate Exos X22 SATA Product Manual, Rev. A (Draft 1)

  • Page 7: Introduction

    The Self-Encrypting Drive models indicated on the cover of this product manual have provisions for “Security of Data at Rest” based on the standards defined by the Trusted Computing Group (see www.trustedcomputinggroup.org). Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 8: About The Serial Ata Interface

    Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For additional information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification. The specification can be downloaded from www.serialata.org. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 9: Drive Specifications

    Voltage tolerance (including noise) 5V ± 5% 12V ± 10% Operating temperature 10 to 60°C (Drive Reported Temperature) Non-Operating temperature –40° to 70°C (Ambient Temperature, see sections 2.6.1 and 2.13) Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 10 *One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting. *See Section 2.9, "Reliability" for rated MTBF device operating condition requirements. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 11 20°C (non-operating) Relative humidity* 5% to 95% (operating) 5% to 95% (non-operating) Relative humidity gradient 20% per hour max Altitude, operating –304.8 m to 3,048 m (–1000 ft to 10,000+ ft) Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 12 *One GB equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting. *See Section 2.9, "Reliability" for rated MTBF device operating condition requirements. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 13: Formatted Capacity

    4 Transport Dependent 3:0 Reserved COMMAND 7:0 B2h • COMMAND CHECK field value is taken from the DESCRIPTOR CHECK field in the descriptor specified by the SECTOR CON- FIGURATION DESCRIPTOR INDEX field Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 14: Lba Mode

    See Section 5.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GB. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 15: Recording And Interface Technology

    5 seconds. Extended time to ready is dependent on cache state and environmental conditions prior to the unexpected power loss and during the subsequent power Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 16: Power Specifications

    Maximum DC 0.751 0.38 8.29 Maximum DC (peak) 1.093 1.786 Operating current (sequential write 64K16Q) Typical DC 0.82 0.371 8.53 Maximum DC 0.831 0.377 8.66 Maximum DC (peak) 1.034 1.519 Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 17 Maximum DC (peak) 1.124 1.648 Note: During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 18 Maximum DC 0.841 0.296 7.79 Maximum DC (peak) 1.074 0.557 Operating current (sequential write 64K16Q) Typical DC 0.931 0.288 8.12 Maximum DC 0.938 0.293 8.23 Maximum DC (peak) 1.124 1.582 Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 19: Conducted Noise

    450 mV pp from 8 KHz to 20 KHz. 250 mV pp from 20 KHz to 5 MHz. Voltage tolerance 2.5.3 Voltage tolerance (including noise): 5V ± 5%12V ± 10% Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 20: Extended Power Conditions - Powerchoice

    • If the power condition is Supported, Changeable, and Savable • Default enabled state, and timer value • Saved enabled state, and timer value • Current enabled state, and timer value Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 21 Disable EPC Feature Set PowerChoice Supported Extended Power Condition Identifiers Power Condition Identifiers Power Condition Name Standby_z 01 - 80H Reserved Idle_a Idle_b Idle_c 84 - FEH Reserved All EPC Power Conditions Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 22: Environmental Limits

    Device Statistics log 04h page 5. Non-operating –40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 36°F (20°C) per hour. This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive. 2.6.2 Humidity The values below assume that no condensation on the drive occurs.
  • Page 23   Linear Random Non-Operating Vibration The drive will not incur physical damage or have non-recoverable errors after being subjected to the power spectral density noise specified below.   Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 24: Acoustics

    Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is the use of the absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA-74 standards.

  • Page 25: Reliability

    From this page, click on the “Is my Drive under Warranty” link. The following are required to be provided: the drive serial number, model number (or part number) and country of purchase.The system will display the warranty information for the drive. Preventive maintenance None required. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 26: Hdd And Ssd Regulatory Compliance And Safety

    The useful life of any electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives. Seagate recommends that data centers be kept clean by monitoring and controlling the dust and gaseous contamination. Gaseous contamination should be within ANSI/ISA S71.04-2013 G2 classification levels (as measured on copper and...

  • Page 27: Product Warranty

    Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer.

  • Page 28: Configuring And Mounting The Drive

    For installations which require cables, users can connect the drive as illustrated in Figure 3. Figure 3. Attaching SATA cabling Each cable is keyed to ensure correct orientation. Seagate® Exos® X24 SATA drives support latching SATA connectors. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 29: Drive Mounting

    .140±.015 1.028 MAX [26.11MM] 2.000 C L OF DRIVE Mounting configuration dimensions Figure 4. NOTE The image is for mechanical dimension reference only and may not represent the actual drive. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 30: About Self-Encrypting Drives

    The Trusted Computing Group (TCG) is an organization sponsored and operated by companies in the computer, storage and digital communications industry. Seagate’s SED models comply with the standards published by the TCG. To use the security features in the drive, the host must be capable of constructing and issuing the following two ATA commands: •Trusted Send...

  • Page 31: Random Number Generator (Rng)

    In addition to providing a locking mechanism to prevent unwanted firmware download attempts, the drive also only accepts download files which have been cryptographically signed by the appropriate Seagate Design Center. Three conditions must be met before the drive will allow the download operation: The download must be an SED file.

  • Page 32: Supported Commands

    The drive shall support the Sanitize Feature Set as defined in ANSI/INCITS ACS-2 with the exceptions and/or modifications described in this section. Support of the SANITIZE FREEZE LOCK EXT command shall be determined on a customer-specific basis. OEM drives shall support the command. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 33: Serial Ata (Sata) Interface

    The drive motor must come to a complete stop (Ready to spindle stop time indicated in Section 2.4) prior to changing the plane of operation. This time is required to insure data integrity. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 34: Serial Ata Device Plug Connector Pin Definitions

    There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a blind-mate backplane configuration. All used voltage pins (Vx) must be terminated. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 35: Supported Ata Commands

    Read Sectors Read Sectors Extended Read Stream DMA Ext Read Verify Sectors Read Verify Sectors Extended Receive FPDMA Queued Request Sense Data Ext Remove Element And Truncate Restore Elements And Rebuild Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 36 5EH (SED drives only) Trusted Send DMA 5FH (SED drives only) Trusted Receive 5CH (SED drives only) Trusted Receive DMA 5DH (SED drives only) Write Buffer Write DMA Write DMA Extended Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 37: Identify Device Command

    10–19 Serial number: (20 ASCII characters, 0000H = none) ASCII 20-21 Retired 0000H Obsolete 0000H 23–26 Firmware revision (8 ASCII character string, padded with blanks to end of string) x.xx Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 38 Queue depth 001FH Serial ATA capabilities 8D0EH (Bit 6:1) Send/Receive FPDMA Queued Commands Supported 0046H Serial ATA features supported xxCCH Serial ATA features enabled 0040H Major version number 1FE0H (ACS-5) Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 39 If bit 0 is set to one, then the device supports SCT Command Transport. Bits 7:2 indicate individual SCT feature support. 207-208 ATA-reserved 0000H Alignment of Logical Blocks in Physical Block 4000 Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 40 Extended Number of User Accessible Sectors (see Section 2.2) 234-254 ATA-reserved 0000H Integrity word xxA5H NOTE See the bit descriptions below for words 63, 84, and 88 of the Identify Drive data. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 41 Ultra DMA mode 2 is currently active. Ultra DMA mode 3 is currently active. Ultra DMA mode 4 is currently active. Ultra DMA mode 5 is currently active. Ultra DMA mode 6 is currently active. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 42: Identify Device Data Log

    Page number of the next supported ID data log page Page number of the last supported ID data log page 18..511 Reserved Copy of IDENTIFY DEVICE data 0..511 Copy of IDENTIFY DEVICE command data Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 43 Shall be set to 1 62:24 Reserved 23:16 Page number 8..15 Supported Capabilities (QWord) Shall be set to 1 62:55 Reserved advanced background operation supported persistent sense data reporting sff-8447 reporting Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 44 Reserved read look-ahead supported volatile write cache supported smart supported flush cache ext supported Reserved 48-bit supported Reserved spin-up supported puis supported apm supported Reserved for CFA Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 45 Contents of the QWord are valid 62:4 Reserved nominal form factor 3.5” 40..47 Write-Read-Verify Sector Count Mode 3 (QWord) Contents of the QWord are valid 62:32 Reserved 31:0 wrm mode 3 count Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 46 Contents of the QWord are valid 62:24 Reserved setting rate basis supported 22:9 Reserved since power on rate basis supported Reserved power on hours rate basis supported Reserved date/time rate basis supported Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 47 Contents of the QWord are valid 62:32 Reserved 31:16 device maintenance polling time 15:0 abo recommended abo start interval 136..143 Queue Depth (QWord) Contents of the QWord are valid 62:5 Reserved queue depth Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 48 Vendor Specific Supported Capabilities (QWord) Contents of the QWord are valid 62:0 Vendor specific Current Settings 0..7 Current Settings page information header (QWord) Shall be set to 1 62:24 Reserved 23:16 Page number Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 49 Contents of the QWord are valid 62:16 Reserved 15:0 dma sector time 32..39 PIO Host Interface Sector Times (QWord) Contents of the QWord are valid 62:16 Reserved 15:0 pio sector time Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 50 31:16 time to performance degradation 15:0 minimum inactive time 80..87 Advanced Background Operations Settings (QWord) Contents of the QWord are valid 62:8 Reserved abo_status 88..511 Reserved Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 51 16..23 Security Status (QWord) Contents of the QWord are valid 62:7 Reserved security supported master password capability enhanced security erase supported security count expired security frozen security locked security enabled Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 52 ISE as Base sanitize supported encrypt all supported 56..511 Reserved Parallel ATA 000..511 (Not supported for SATA drives) all zeros Serial ATA Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 53 Reserved sata gen3 signaling speed supported sata gen2 signaling speed supported sata gen1 signaling speed supported Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 54 (Word) 44..47 Reserved 48..55 Device Sleep Timing Variables (QWord) devslp timing variables supported 62:16 Reserved 15:8 devsleep exit timeout (deto) Reserved minimum devslp assertion time (mdat) 56..511 Reserved Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)

  • Page 55: Device Statistics Log

    Number of Reallocation Candidate Logical Sectors Number of High Priority Unload Events General Errors Statistics Number of Reported Uncorrectable Errors Number of Resets Between Command Acceptance and Command Comple- tion Physical Element Status Changed Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 56 Minimum Empty Zones Maximum Non Sequential Zones Zones Emptied Suboptimal Write Commands Commands Exceeding Optimal Limit Failed Explicit Opens Read Rule Violations Write Rule Violations 09..FE Reserved Vendor Specific Statistics Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 57 S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and implementation, see the Draft ATA-5 Standard. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 58 S.M.A.R.T. Disable Operations S.M.A.R.T. Return Status NOTE If an appropriate code is not written to the Features Register, the command is aborted and 0x 04 (abort) is written to the Error register. Seagate Exos X24 SATA Product Manual, Rev. A (Draft 1)
  • Page 59 Seagate Technology LLC AMERICAS Seagate Technology LLC 47488 Kato Road, Fremont, California 94538, United States, 510-661-1000 Publication Number: 205194300, Rev. A (Draft 1) Juy 2023...
  • Page 60 Seagate Exos X22 SATA Product Manual, Rev. A (Draft 1)

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