Table of Contents
Advertisement
Limited Lifetime Warranty:
Aqua Ionizer Pro® and its parent company, Real Spirit USA, o er a Limited Lifetime Warranty
on all water ionizers to the original consumer purchaser under the following terms and
conditions:
Aqua Ionizer Pro®, Deluxe 5.0 & 7.0 models; a) For the rst 5 years from the date of original
purchase, we warrant the unit to be free from defects in materials and workmanship under
normal operation and use and we will repair or replace any defective part(s) or, at our
discretion, replace the entire unit free of charge. b) After the rst 5 years, we continue to stand
behind your purchase for as long as you own it. Should the unit need to be repaired, we will
provide the replacement parts at no charge to you. You will be responsible only for the cost of
labor to replace the parts. Should the estimated cost to repair the unit exceed 20 percent of
the unit's original suggested retail price, we will provide you the customer with an entirely
new replacement unit of equal or greater original value for 20 percent of the original
suggested retail price.
Whether in the rst 5 years or subsequently, upon discovery of a product defect, you should
immediately notify Real Spirit USA via telephone or email the exact problem you are having
to the best of your knowledge. If it is determined to need additional diagnostic inspection,
then we will provide you a product return authorization and shipping instructions. You
should ship or deliver the product to the designated service location, accompanied by your
name, address and telephone number, proof of purchase date and a description of the defect.
The customer is responsible for the cost of shipping the unit to the service facility. However,
following repair or replacement, Real Spirit USA will cover the cost of shipping the unit back
to the consumer within the continental United States. Customers outside the continental
United States must also cover the cost of return shipping following repair or replacement.
The warranty does NOT include unusual wear, damage resulting from accident or unreason-
able use and also does not include replacement lters nor other disposable parts and
supplies. *Unreasonable use also includes using the unit outside of North America and in
countries were the voltage may be higher than 110/120 Volts, which is the normal operating
range of our products. **Additionally the warranty will become VOID should the case seal be
broken and the tamper system activated which shall indicate the unit cabinet was opened for
purposes other than authorized by the company. It should be noted that any electronic unit
should be serviced only by an authorized service technician duly certi ed by Real Spirit USA,
Inc. All warranties are non-transferable and remain registered to the original purchaser.
**Note: Please contact us for special 220/240 volt international models which may be
available for use outside of North America.
32
NEED HELP CALL 1-888-601-5886
Advertisement
Table of Contents
