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Troubleshooting: When you think, "Is it broken?"
Problem
Cause
The left / right earphone
unit pairing has been
released
Sound only
comes out
from one side
The battery of one side
of the earphone units
has depleted
Battery
Based on the design
specification, one side
consumption
is the parent and the
is fast for
other side is the child,
one side of the
so the burden between
earphone units
left and right is
only
different
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Remedy
In some cases, performing a reset operation may fix
the problem. Please refer to "Factory Reset Method"
on P.7.
Please return the earphone to the adequately charged
charging case and close the case to charge it. Please
refer to "Power / Charging" on P.3 regarding the
method for charging.
Under the specification for Bluetooth earphones,
communication generally takes place with one side
as the parent and the other as the child.
As such, the child only communicates with the
parent, but the parent communicates with the
smartphone or other devices and communicates with
the child as well, so there is a difference in the level
of the burden borne by the left and right earphone
units. As a result, a difference in the battery
consumption between the left and right may occur.
Maintenance
Please take safety precautions and gently remove any build-up from the dust filter by
using the tip of a cotton swab.
Dust Filter
Disposal Regulation
The rechargeable batteries built into the equipment are recyclable.
During disposal, please follow the instructions from your local municipal government
and do not attempt to disassemble the product.
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