SpectraLink PTE140 Technical Bulletin

"Bad phintl" Error on Wireless Telephones
Date:
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Hardware Revisions:
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Description

When upgrading the Wireless Telephones, they may occasionally display a "Bad phintl"
error. This is due to the way the downloader in the phone gets updated during an
upgrade phase. Some downloaders in the field have a problem upgrading to the
newest phintl version.
If a newer phintl version was just loaded as part of an upgrade to the Wireless
Telephone, the old downloader is still running for a brief amount of time before the
upgrade actually takes over. At that time the older downloader will quit and display the
"Bad phintl" message on the Wireless Telephones.

Resolution

To get the phones to update properly, you must have it first load the phone firmware
with the older phintl24.bin file. Once it has updated, the phone will display either an
assert error or will display "Bad phintl" again. You can then use the new phintl24.bin file
to complete the upgrade.
THE INFORMATION PROVIDED IN THE SPECTRALINK TECHNICAL BULLETIN IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. NO
OBLIGATION OR LIABILITY WILL ARISE OUT OF, SPECTRALINK RENDERING TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION
SpectraLink Corporation • 5755 Central Avenue • Boulder, Colorado 80301 • 303.440.5330
May 18, 2004
All
PTE1xx, PTX1xx
NetLink Wireless Telephones
General
HEREWITH.
Technical Bulletin CS-04-03
Originator:
Approvers:
Status:
Revision:
Matt Jerger
Wayne McAllister
Gary Bliss
Approved
A