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THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION.
PLEASE READ AND KEEP IT FOR FUTURE REFERENCE.
Please give us a chance to make it right and do better! Contact our friendly customer service department for help first. Replacements for missing or damaged parts will be shipped.
For safety reasons, shredder will operate only if the shredder head is in correct position and used with supplied basket.
*Only use the professional shredder Lubricant to maintain the shredder such as Bonsaii shredder Lubricant 24-Pack/12-Pack.(no cleaner, inflammable liquids, gases Oil etc, )
Malfunction | Reason | Solution |
Stop Working | The power plug doesn't connect to the power supply. | Please kindly check whether you use the machine with related supply voltage or Plug in again correctly. |
Power supply voltage is too low or no power supply. | Please kindly find a related supply voltage to use it. | |
The machine is under overheating protection, because the machine is over the continues working capacity. | Wait for the machine to cool down naturally. | |
The thickness of paper is too thin. | To make the paper thicker, You can add more papers or fold the paper. | |
The machine is overloading, because the paper is over machine Max shredding quantities. | Reduce paper quantity with an acceptable amount and place the paper into the feeding opening of shredder again. | |
Damage of power cable. | Please replace the power cable with the same parameters by professional person or contact with our customer service. | |
The basket is full. | Empty the basket. | |
Defective of machine. | Please kindly contact with our customer service. | |
Jam | Paper jam. | Please kindly use the function of "Reverse" to take out the excess |
Keep Running | Paper dust and other foreign objects cover the sensor. | Please unplug first and use soft cloth to clean the foreign objects without an cleaner or water. |
Loud Noise | The shredder is placed on an unsuitable place. | Change the location. |
If the above answers can not solve your problems, please kindly contact with our customer service team via email customer-care@bonsaii.com
Voltage | 120VAC, 60H, 3.5A | ||
Feeding Opening Capacity (A4 aog[m2) | 14 sh eets/time | Feed Opening | 5.5 x 222 mm 0.22 x 8.74 Inches |
Shredding Speed | 1.6mfmin | Shred Type | Micro cut |
Basket Capacity | 6.08Gallon/23L | Shred Paper Size | 4 x 12mm (0.16 x 0.47 inches) |
Product Size | 360 x 285 x 545 mm 14.17x11.22x21.46 inches) | Basket type | Pull out |
Customer Service:
: customer-care@bonsaii.com
:1-844-728-6917
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Bonsaii C149-D - 14-Sheet Micro-Cut Shredder Manual
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