Endress+Hauser mycom CLM 152 Operating Manual page 4

Endress+Hauser must pre-approve and assign a Return Authorization number to any
instrument you plan to return. Please identify the Return Authorization number clearly on
all shipping cartons and paperwork.
Please note that the issuance of a Return Authorization number does not automatically
mean that credit will be issued, or that the return is covered by our warranty. An Endress+
Hauser associate will contact you regarding the disposition of your returned equipment.
In order to serve you better, and to protect our employees from any potentially hazardous
contaminants, Endress+Hauser must return unopened, at the sender's expense, all items
that do not have a Return Authorization number.
To get a Return Authorization number, call
Please be sure to include the following information when requesting a Return
Authorization number. This information will help us speed up the repair and return
process.
Customer name:
Customer address:
Customer phone number:
Customer contact:
Equipment type:
Original sales order or purchase order number:
Reason for return:
Failure description, if applicable:
Process material(s) to which the equipment has been exposed:
OSHA Hazard Communication Standard 29CFR 1910.1200 mandates that we take
specific steps to protect our employees from exposure to potentially hazardous
materials. Therefore, all equipment so exposed must be accompanied by a letter
certifying that the equipment has been decontaminated prior to its acceptance by
Endress+Hauser.
The employees of Endress+Hauser sincerely appreciate your cooperation in following this
policy.
Address your equipment to:
Endress+Hauser
2350 Endress Place
Greenwood, IN 46143
Return Authorization number:
Effective November 1987
IMPORTANT NOTICE
RETURN AUTHORIZATION POLICY
1-800-428-4344
In Canada 1-800-668-3199
In Canada:
Endress+Hauser
1440 Graham's Lane, #1, Burlington
Ont. Canada L7S 1W3
Return Authorization number: