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B650D4U-1L
B665D4U-1L
User Manual
Version 1.0
Published November 2022
Copyright©2022 ASRock Rack INC. All rights reserved.

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Summary of Contents for ASROCK Rack B650D4U-1L

  • Page 1 B650D4U-1L B665D4U-1L User Manual Version 1.0 Published November 2022 Copyright©2022 ASRock Rack INC. All rights reserved.
  • Page 2 In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of...
  • Page 3 ASRock Rack follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASRock Rack product is in line with global environmental regulations. In addition, ASRock Rack disclose the relevant information based on regulation requirements.
  • Page 4: Table Of Contents

    Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installing the CPU Fan and Heatsink Installing Memory Modules (DIMM) Expansion Slots (PCI Express Slots) Onboard Headers and Connectors Dr.
  • Page 5 Advanced Screen 3.3.1 CPU Configuration 3.3.2 Chipset Configuration 3.3.3 NVMe Configuration 3.3.4 ACPI Configuration 3.3.5 USB Configuration 3.3.6 PCI Subsystem Settings 3.3.7 AMD CBS 3.3.8 Hardware Monitor 3.3.9 Network Stack Configuration 3.3.10 Driver Health 3.3.11 Tls Auth Configuration 3.3.12 AMD PBS 3.3.13 Inter (R) I210 Gigabit Network Connection 3.3.14 VLAN Configuration 3.3.15 IPv4 Network Configuration...
  • Page 6 Download and Install Software Drivers Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service...
  • Page 7: Chapter 1 Introduction

    In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.
  • Page 8: Specifications

    1.2 Specifications B650D4U-1L / B665D4U-1L Physical Status Form Factor Micro-ATX Dimension 9.6" x 9.6" (244 mm x 244 mm) Processor System Supports AMD Ryzen 7000 Series Processors Socket 1 Socket AM5 (LGA 1718) Thermal Design 120W (Air) / 170W (Liquid)
  • Page 9 B650D4U-1L B665D4U-1L Connectors/ External: headers 4 Type-A (USB3.2 Gen1) Internal: 1 header (19-pin, 2 USB3.2 Gen1) 1 header (9-pin, 2 USB2.0) Graphics Controller AMD Processors with Graphics: 1 HDMI, 1 DisplayPort Security 1 (13-pin, SPI) Rear I/O Video output 1 DisplayPort 1.4, 1 HDMI 1.4 4 Type-A (USB3.2 Gen1)
  • Page 10 LED Indicators Standby Power 1 (5VSB) 80 debug port LED Support OS Microsoft® Windows®: - Windows 10 (64 bit) - Windows 11 (64 bit) Linux®: - UBuntu 22.04.1 (64 bit) * On the Windows system, Raid mode supports UEFI Boot only. * The Linux system doesn’t support Raid Mode.
  • Page 11: Unique Features

    . With this utility, you can press the <F6> key during the POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to your USB flash drive, floppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
  • Page 12: Motherboard Layout

    ATX12V2 ATXPWR1 CLRCMOS1 DDR5_B1 FAN1 DDR5_B2 FAN7 USB3.2 Gen1 DDR5_A1 Ports FAN6 T:USB3_2 B:USB3_1 DDR5_A2 CPU1 M2_2 USB3.2 Gen1 Port USB3_6 B650D4U-1L PWM_CFG1 B665D4U-1L PCIE7 TPM_BIOS_PH1 BIOS B665 PCIE6 FAN2 FAN4 USB_1_2 PCIE4 OCU1 FAN5 FAN3 USB3_7_8 PANEL1 AUX_PANEL1 BUZZER1 Dr.
  • Page 13 B650D4U-1L B665D4U-1L Description 2 x 288-pin DDR5 DIMM Slots (DDR5_A2, DDR5_B2)* 2 x 288-pin DDR5 DIMM Slots (DDR5_A1, DDR5_B1)* ATX 12V Power Connector (ATX12V1) ATX 12V Power Connector (ATX12V2) Clear CMOS Pad (CLRCMOS1) ATX Power Connector (ATXPWR1) System Fan Connector (FAN1)
  • Page 14: Onboard Led Indicators

    1.5 Onboard LED Indicators M2_2 B650D4U-1L OCU1 BUZZER1 Dr. Debug Item Status Description SB_PWR1 Green STB PWR ready...
  • Page 15: I/O Panel

    B650D4U-1L B665D4U-1L 1.6 I/O Panel No. Description No. Description USB 3.2 Gen1 Ports (USB3_1_2) HDMI Port (HDMI1) USB 3.2 Gen1 Port (USB3_4) DisplayPort (DP1) 1G LAN RJ-45 Port (LAN1)* USB 3.2 Gen1 Port (USB3_6) There are two LED next to the LAN port. Please refer to the table below for the LAN port LED indications.
  • Page 16: Block Diagram

    1.7 Block Diagram B650D4U-1L / B665D4U-1L...
  • Page 17: Chapter 2 Installation

    B650D4U-1L B665D4U-1L Chapter 2 Installation This is a micro-ATX form factor (9.6” x 9.6”, 24.4 cm x 24.4 cm) motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.
  • Page 18: Installing The Cpu

    2.3 Installing the CPU 1. Before you insert the 1718-Pin CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
  • Page 19 B650D4U-1L B665D4U-1L Carefully place the CPU in as flat as possible. Do not drop it.
  • Page 20 Make sure the CPU is aligned with the socket before locking it into place. Make sure the black cover plate is always in place until it pops off when closing the socket lever. Please save the cover if the processor is removed. The cover must be placed if you wish to return the motherboard for after service.
  • Page 21: Installing The Cpu Fan And Heatsink

    B650D4U-1L B665D4U-1L 2.4 Installing the CPU Fan and Heatsink After you install the CPU into this motherboard, it is necessary to install a larger heatsink and cooling fan to dissipate heat. You also need to spray thermal grease between the CPU and the heatsink to improve heat dissipation.
  • Page 23: Installing Memory Modules (Dimm)

    B650D4U-1L B665D4U-1L 2.5 Installing Memory Modules (DIMM) This motherboard provides four 288-pin DDR5 (Double Data Rate 5) DIMM slots, and supports Dual Channel Memory Technology. 1. For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR5 DIMM pairs.
  • Page 24 The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
  • Page 25: Expansion Slots (Pci Express Slots)

    B650D4U-1L B665D4U-1L 2.6 Expansion Slots (PCI Express Slots) There are 3 PCI Express slots on this motherboard. PCIE slot: PCIE4 (PCIE 4.0 x1 slot, from FCH) is used for PCI Express x1 lane width cards. PCIE6 (PCIE 5.0 x16 slot, from CPU) is used for PCI Express x16 lane width cards.
  • Page 26: Onboard Headers And Connectors

    2.7 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header Connect the power switch, PLED+ PLED-...
  • Page 27 B650D4U-1L B665D4U-1L Auxiliary Panel Header This header supports (18-pin AUX PANEL1) multiple functions on the (see p.6, No. 17) front panel, including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB): This header allows you to connect SMBus (System Management Bus) equipment.
  • Page 28 USB 3.2 Gen1 Header Besides two default USB IntA_PA_D+ IntA_PA_D- (19-pin USB3_7_8) 3.2 Gen1 ports on the I/ IntA_PA_SSTX+ IntA_PA_SSTX- (see p.6, No. 20) O panel, there is one USB IntA_PA_SSRX+ IntA_PA_SSRX- 3.2 Gen1 header on this Vbus motherboard. This USB 3.2 Gen1 header can support two USB 3.2 Gen1 ports.
  • Page 29 B650D4U-1L B665D4U-1L ATX Power Connector This motherboard provides (24-pin ATXPWR1) a 24-pin ATX power (see p.6, No. 6) connector. To use a 20-pin ATX power supply, please plug it along Pin 1 and Pin ATX 12V Power Connectors This motherboard provides...
  • Page 30 Serial ATA3 Connectors These two SATA3 SATA3 SATA1 (SATA0) connectors support SATA (see p.6, No. 13) data cables for internal (SATA1) storage devices with up to (see p.6, No. 13) 6.0 Gb/s data transfer rate. SATA2 SATA0 (SATA2) (see p.6, No. 14) (SATA3) (see p.6, No.
  • Page 31: Dr. Debug

    B650D4U-1L B665D4U-1L 2.8 Dr. Debug Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes. Code Description 0x10 PEI_CORE_STARTED 0x11 PEI_CAR_CPU_INIT 0x15 PEI_CAR_NB_INIT 0x19 PEI_CAR_SB_INIT 0x31...
  • Page 32 0x63 DXE_CPU_INIT 0x68 DXE_NB_HB_INIT 0x69 DXE_NB_INIT 0x6A DXE_NB_SMM_INIT 0x70 DXE_SB_INIT 0x71 DXE_SB_SMM_INIT 0x72 DXE_SB_DEVICES_INIT 0x78 DXE_ACPI_INIT 0x79 DXE_CSM_INIT 0x90 DXE_BDS_STARTED 0x91 DXE_BDS_CONNECT_DRIVERS 0x92 DXE_PCI_BUS_BEGIN 0x93 DXE_PCI_BUS_HPC_INIT 0x94 DXE_PCI_BUS_ENUM 0x95 DXE_PCI_BUS_REQUEST_RESOURCES 0x96 DXE_PCI_BUS_ASSIGN_RESOURCES 0x97 DXE_CON_OUT_CONNECT 0x98 DXE_CON_IN_CONNECT...
  • Page 33 B650D4U-1L B665D4U-1L 0x99 DXE_SIO_INIT 0x9A DXE_USB_BEGIN 0x9B DXE_USB_RESET 0x9C DXE_USB_DETECT 0x9D DXE_USB_ENABLE 0xA0 DXE_IDE_BEGIN 0xA1 DXE_IDE_RESET 0xA2 DXE_IDE_DETECT 0xA3 DXE_IDE_ENABLE 0xA4 DXE_SCSI_BEGIN 0xA5 DXE_SCSI_RESET 0xA6 DXE_SCSI_DETECT 0xA7 DXE_SCSI_ENABLE 0xA8 DXE_SETUP_VERIFYING_PASSWORD 0xA9 DXE_SETUP_START 0xAB DXE_SETUP_INPUT_WAIT 0xAD DXE_READY_TO_BOOT 0xAE DXE_LEGACY_BOOT...
  • Page 34 0xAF DXE_EXIT_BOOT_SERVICES 0xB0 RT_SET_VIRTUAL_ADDRESS_MAP_BEGIN 0xB1 RT_SET_VIRTUAL_ADDRESS_MAP_END 0xB2 DXE_LEGACY_OPROM_INIT 0xB3 DXE_RESET_SYSTEM 0xB4 DXE_USB_HOTPLUG 0xB5 DXE_PCI_BUS_HOTPLUG 0xB6 DXE_NVRAM_CLEANUP 0xB7 DXE_CONFIGURATION_RESET 0xF0 PEI_RECOVERY_AUTO 0xF1 PEI_RECOVERY_USER 0xF2 PEI_RECOVERY_STARTED 0xF3 PEI_RECOVERY_CAPSULE_FOUND 0xF4 PEI_RECOVERY_CAPSULE_LOADED 0xE0 PEI_S3_STARTED 0xE1 PEI_S3_BOOT_SCRIPT 0xE2 PEI_S3_VIDEO_REPOST...
  • Page 35 B650D4U-1L B665D4U-1L 0xE3 PEI_S3_OS_WAKE 0x50 PEI_MEMORY_INVALID_TYPE 0x53 PEI_MEMORY_NOT_DETECTED 0x55 PEI_MEMORY_NOT_INSTALLED 0x57 PEI_CPU_MISMATCH 0x58 PEI_CPU_SELF_TEST_FAILED 0x59 PEI_CPU_NO_MICROCODE 0x5A PEI_CPU_ERROR 0x5B PEI_RESET_NOT_AVAILABLE 0xD0 DXE_CPU_ERROR 0xD1 DXE_NB_ERROR 0xD2 DXE_SB_ERROR 0xD3 DXE_ARCH_PROTOCOL_NOT_AVAILABLE 0xD4 DXE_PCI_BUS_OUT_OF_RESOURCES 0xD5 DXE_LEGACY_OPROM_NO_SPACE 0xD6 DXE_NO_CON_OUT 0xD7 DXE_NO_CON_IN...
  • Page 36 0xD8 DXE_INVALID_PASSWORD 0xD9 DXE_BOOT_OPTION_LOAD_ERROR 0xDA DXE_BOOT_OPTION_FAILED 0xDB DXE_FLASH_UPDATE_FAILED 0xDC DXE_RESET_NOT_AVAILABLE 0xE8 PEI_MEMORY_S3_RESUME_FAILED 0xE9 PEI_S3_RESUME_PPI_NOT_FOUND 0xEA PEI_S3_BOOT_SCRIPT_ERROR 0xEB PEI_S3_OS_WAKE_ERROR...
  • Page 37: Ssd Module Installation Guide

    B650D4U-1L B665D4U-1L 2.9 M.2 SSD Module Installation Guide The M.2 Socket (M2_2, Key M) supports type 2242/2280 M.2 PCI Express module up to Gen4 x4 (16GT/s x4). Installing the M.2 SSD Module Step 1 Prepare a M.2 SSD module and the screw.
  • Page 38 Step 3 Move the standoff based on the module type and length. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut. Otherwise, release the standoff by hand. Step 4 Peel off the yellow protective film on the nut to be used.
  • Page 39: Chapter 3 Uefi Setup Utility

    B650D4U-1L B665D4U-1L Chapter 3 UEFI Setup Utility 3.1 Introduction This section explains how to use the UEFI SETUP UTILITY to configure your system. The UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY;...
  • Page 40: Navigation Keys

    3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
  • Page 41: Main Screen

    B650D4U-1L B665D4U-1L 3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date. Because the...
  • Page 42 3.2.1 Motherboard Information Press [Enter] to view the information of the motheboard. 3.2.2 Processor Information Press [Enter] to view the information of the processor.
  • Page 43 B650D4U-1L B665D4U-1L 3.2.3 Memory Information Press [Enter] to view the information of the memory.
  • Page 44: Advanced Screen

    3.3 Advanced Screen In this section, you may set the configurations for the following items: CPU Configuration, Chipset Configuration, NVMe Configuration, ACPI Configuration, USB Configuration, PCI Subsystem Settings, AMD CBS, Hardware Monitor, Network Stack Configuration, Driver Health, Tls Auth Configuration, AMD PBS, Intel(R) I210 Gigabit Network Connection, VLAN Configuration and MAC Network Configurations.
  • Page 45: Cpu Configuration

    B650D4U-1L B665D4U-1L 3.3.1 CPU Configuration PSS Support Use this item to enable or disable the generation of ACPI _PPC, _PSS, and _PCT objects. NX Mode Use this item to enable or disable No-execute page protection Function. SVM Mode Use this item to enable or disable CPU Virtualization.
  • Page 46: Chipset Configuration

    3.3.2 Chipset Configuration AMD fTPM Switch To select 0:AMD CPU fTPM, 1: AMD CPU HSP or 2: Route to SPI TPM. PCIE Link Width Displays PCIE Link Width information. PCIE Link Speed Use this item to configure PCIE Link Speed. The default value is [Auto]. Restore On AC Power Loss Use this item to set the power state after a power failure.
  • Page 47: Nvme Configuration

    B650D4U-1L B665D4U-1L 3.3.3 NVMe Configuration NVMe Configuration The NVMe Configuration displays the NVMe controller and Drive information.
  • Page 48: Acpi Configuration

    3.3.4 ACPI Configuration PCIE Devices Power On This Allows the system to be waked up by a PCIE device and enable wake on LAN. RTC Alarm Power On This Allows the system to be waked up by the real time clock alarm. Set it to By OS to let it be handled by your operating system.
  • Page 49: Usb Configuration

    B650D4U-1L B665D4U-1L 3.3.5 USB Configuration USB Configuration The USB Configuration displays the USB Controllers and USB Device informations.
  • Page 50: Pci Subsystem Settings

    3.3.6 PCI Subsystem Settings Above 4G Decoding Use this item to enable or disable 64bit capable Devices to be decoded in Above 4G Address Space (only if the system supports 64 bit PCI decoding). Re-Size BAR Support If system has Resizable BAR capable PCIe Devices, this option Enables/Disables Resizable BAR support.
  • Page 51: Amd Cbs

    B650D4U-1L B665D4U-1L 3.3.7 AMD CBS CPU Common Options Use this item to configure CPU common options. DF Common Options Use this item to configure DF common options. UMC Common Options Use this item to configure UMC common options. NBIO Common Options Use this item to configure NBIO common options.
  • Page 52: Hardware Monitor

    3.3.8 Hardware Monitor In this section, it allows you to monitor the status of the hardware on your system, including the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage. Fan Control If [Auto] is selected, the fan speed will be controlled by BMC .
  • Page 53: Network Stack Configuration

    B650D4U-1L B665D4U-1L 3.3.9 Network Stack Configuration Network Stack Enable UEFI network stack can prevents you from performing single-user network boots and network installation. If disabled, the host does not use the network interface. IPv4 PXE Support Enable IPv4 PXE Boot support. If disabled, IPv4 PXE Boot Option is not supported.
  • Page 54: Driver Health

    3.3.10 Driver Health AMD GOP X64 Rel Driver Rev.3.4.6.Jul 28 2022.11:01:26 Healthy Provides Health Status for the Drivers/Controllers.
  • Page 55: Tls Auth Configuration

    B650D4U-1L B665D4U-1L 3.3.11 Tls Auth Configuration Server CA Configuration Press [Enter] to configure Server CA. Client Cert Configuration Press [Enter] to configure Client Cert.
  • Page 56: Amd Pbs

    3.3.12 AMD PBS AMD Firmware Version Show all of AMD Firmware Version. Graphics Features Graphics Features - HG, DGPU Features, BOMAC0. Platform Firmware Update Use this item to process Platform Firmware Update Discrete USB4 Features Discrete USB4 Features - PCIe resource, D3 support, Native USB4 suport and so on. Unused GPP Clocks Off Turn Unused GPP Clocks Off.
  • Page 57 B650D4U-1L B665D4U-1L MITT/WITT Selection Use this item to configure MITT/WITT Selection ACP Power Gating Use this item to enable or disable ACP Power Gating. ACP Lock Gating Use this item to enable or disable ACP CLOCK Gating. Thunderbolt Add-in Card Enable Thunderbolt AR/TR Add-in Card Support.
  • Page 58: Inter (R) I210 Gigabit Network Connection

    3.3.13 Inter (R) I210 Gigabit Network Connection Configure Gigabit Ethernet device parameters. NIC Configuration Click this item to configure the network device port. Blink LEDs (range 0-15 seconds) Blink LEDs for the specified duration (up to 15 seconds) Port Configuration Information Displays port configuration information including UEFI Driver, Adapter PBA, Chip Type, PCI Device ID and PCI Bus: Device:Function, Link Status, Factory and Alternate MAC Address.
  • Page 59: Vlan Configuration

    B650D4U-1L B665D4U-1L 3.3.14 VLAN Configuration Enter Configuration Menu Press [Enter] to enter configuration menu for VLAN configuration.
  • Page 60: Ipv4 Network Configuration

    3.3.15 IPv4 Network Configuration Configured Indicate whether network address configured successfully or not. Save Changes and Exit Save changed value and exit.
  • Page 61: Ipv6 Network Configuration

    B650D4U-1L B665D4U-1L 3.3.16 IPv6 Network Configuration Enter Configuration Menu Press [Enter] to enter configuration menu for IPv6 configuration.
  • Page 62: Security

    3.4 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has author- ity to change the settings in the UEFI Setup Utility.
  • Page 63: Install Default Secure Boot Keys

    B650D4U-1L B665D4U-1L 3.4.1 Install Default Secure Boot Keys Please install default secure boot keys if it is the first time you use secure boot. Select Clear Secure Boot keys item to clear the asigned secure boot keys.
  • Page 64: Key Management

    3.4.2 Key Management In this section, expert users can modify Secure Boot Policy variables without full authentica- tion. Factory Key Provision Install factory default Secure Boot Keys after the platform reset and while the system is in Setup mode. Install Default Secure Boot Keys Please install default secure boot keys if it’s the first time you use secure boot.
  • Page 65 B650D4U-1L B665D4U-1L Platform Key (PK) Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Factory, Modified, Mixed...
  • Page 66 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Factory, Modified, Mixed Forbidden Signatures (dbx) Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2.
  • Page 67 B650D4U-1L B665D4U-1L b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Factory, Modified, Mixed...
  • Page 68: Boot Screen

    3.5 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order. Boot Option #2 Use this item to set the system boot order.
  • Page 69: Exit Screen

    B650D4U-1L B665D4U-1L 3.6 Exit Screen Save Changes and Exit When you select this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY.
  • Page 70: Chapter 4 Software Support

    4.3 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your dealer...
  • Page 71 B650D4U-1L B665D4U-1L Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
  • Page 72 1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
  • Page 73 5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.
  • Page 74 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at http://www.asrockrack.com; or you may contact your dealer for further information. For technical questions, please submit a support request form at https://event.asrockrack.com/tsd.asp...

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