Troubleshooting - Project Source EVERFIELD 21-K822-PS-PSD Manual

TROUBLESHOOTING

If a faucet installation doesn't deliver water properly or leaks, finding the cause and fixing it can be easy.
PROBLEM
Faucet leaks
underneath handle.
Water does not
completely shut off.
Faucet leaks around
aerator.
Faucet has an
improper water
pattern.
POSSIBLE CAUSE
Bonnet has come loose or
the ceramic cartridge seal
is dirty or out of place.
Ceramic cartridge discs
are worn or have debris
trapped inside.
The aerator is incorrectly
fitted, dirty, or small parts
inside the aerator are
improperly installed.
The aerator is dirty or small
parts inside the aerator are
improperly installed.
SOLUTION
1. Move the handle to the OFF position. Unscrew the handle screw
and remove the handle.
2. Tighten the bonnet by turning it clockwise. Move the cartridge
stem to the ON position. The leak should stop draining out from
around the cartridge stem.
3. If the leak does not stop, shut off the water supply. Remove
the bonnet by turning it counterclockwise. Lift out the ceramic
cartridge. Inspect the seal on the bottom of the ceramic
cartridge. Remove any debris from the seal. If the ceramic
cartridge seal is twisted or out of place, re-seat it. If the ceramic
cartridge seal is worn or damaged, replace the cartridge by
calling customer service.
4. Position the cartridge back into the faucet body. Make sure
the ridges on the two sides of the cartridge bonnet fit into the
grooves on the two sides of the faucet body. Tightly screw the
bonnet onto the faucet body.
5. Reinstall the handle.
1. Shut off the water supply.
2. Move the handle to the OFF position. Unscrew the handle
screw and remove the handle.
3. Remove the bonnet. Lift out the ceramic cartridge.
4. Position the new ceramic cartridge into the faucet body.
5. Tightly screw the bonnet into the faucet body.
6. Reinstall the handle.
1. Remove the aerator cover from the spout by turning it clockwise
and remove the aerator and gasket. Inspect the black rubber
gasket inside the aerator. The rubber gasket should be flat.
2. Reinstall the gasket and aerator, then replace and tighten the
aerator cover on the spout.
1. Remove the aerator cover from the spout by turning it clockwise
and remove the aerator and gasket.
2. Gently flush the small parts inside the aerator to clear away any
debris.
3. Reinstall the gasket and aerator, then replace and tighten the
aerator cover on the spout. Ensure all parts are straight and flat.
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