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Common Linux problems
CONDITION
The machine does
•
Check if the printer driver is installed in your
not print.
system. Open Unified Driver Configurator and
switch to the Printers tab in Printers
configuration window to look at the list of
available machines. Make sure that your
machine is displayed on the list. If not, open
Add new printer wizard to set up your
device.
•
Check if the machine is started. Open
Printers configuration and select your
machine on the printers list. Look at the
description in the Selected printer pane. If its
status contains Stopped string, press the
Start button. After that normal operation of
the machine should be restored. The
"stopped" status might be activated when
some problems in printing occurred.
•
Check if your application has special print
option such as "-oraw". If "-oraw" is specified
in the command line parameter, then remove
it to print properly. For Gimp front-end, select
"print" -> "Setup printer" and edit command
line parameter in the command item.
The machine does
It is a known problem that occurs when a color
not print whole
machine is used on version 8.51 or earlier of
pages, and output is
Ghostscript, 64-bit Linux OS, and has been
printed on half the
reported to bugs.ghostscript.com as Ghostscript
page.
Bug 688252. The problem is solved in AFPL
Ghostscript v. 8.52 or above. Download the
latest version of AFPL Ghostscript from
http://sourceforge.net/projects/ghostscript/ and
install it to solve this problem.
I encounter error
Avoid changing print job parameters (via LPR
"Cannot open port
GUI, for example) while a print job is in progress.
device file" when
Known versions of CUPS server break the print
printing a document.
job whenever print options are changed and
then try to restart the job from the beginning.
Since Unified Linux Driver locks the port while
printing, the abrupt termination of the driver
keeps the port locked and unavailable for
subsequent print jobs. If this situation occurs, try
to release the port by selecting Release port in
Port configuration window.
Refer to Linux User's Guide that came with your computer for further
information on Linux error messages.
SUGGESTED SOLUTIONS
Common Macintosh problems
CONDITION
The machine does
not print PDF files
correctly. Some
parts of graphics,
text, or illustrations
are missing.
The document has
printed, but the print
job has not
disappeared from
the spooler in Mac
OS X10.3.2.
Some letters are not
displayed normally
during the Cover
page printing.
When printing a
document in
Macintosh with
Acrobat Reader 6.0
or higher, colors
print incorrectly.
Refer to Macintosh User's Guide that came with your computer for
further information on Macintosh error messages.
Troubleshooting_ 64
SUGGESTED SOLUTIONS
Printing the PDF file as an image may enable
the file to print. Turn on Print As Image from the
Acrobat printing options.
It will take longer to print when you print a
PDF file as an image.
Update your MAC OS to OS MAC OS X 10.3.3.
or higher.
Mac OS cannot create the font during the Cover
page printing. The English alphabet and
numbers are displayed normally on the Cover
page.
Make sure that the resolution setting in your
machine driver matches the one in Acrobat
Reader.
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