Network Problems; Power Problems - Dell Optiflex 740 User Manual

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1.  Enter system setup and ensure that the Mouse Port option is set to On.
2.  Exit system setup and restart the computer.
 
Reinstall the mouse driver
See
 
Run the Dell Diagnostics
 See
Dell
Diagnostics.
l
 
Check for software and hardware conflicts  —
 See
Resolving Software and Hardware
l
 Network Problems
Fill out the
Diagnostics Checklist
as you complete these checks.
 
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
 
Check the network cable connector  —
computer and the network jack.
 
Check the network lights on the front or back of the computer depending on system chassis type.  —
that no network communication exists. Replace the network cable.
 
Restart the computer and log on to the network again
 
Check your network settings  —
settings are correct and that the network is functioning.
 
Check for software and hardware conflicts  —
 See
Resolving Software and Hardware
l
 
 Power Problems
Fill out the
Diagnostics Checklist
as you complete these checks.
 
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
 
If the power light is green and the computer is not responding  —
 
If the power light is blinking green  —
normal operation.
 
If the power light is off  —
 The computer is either turned off or is not receiving power.
 Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.
l
 If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip
l
is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on
Reinstalling Drivers and
Utilities.
Incompatibilities.
 Ensure that the network cable is firmly inserted into both the network connector on the back of the
 Contact your network administrator or the person who set up your network to verify that your network
Incompatibilities.
 The computer is in standby mode. Press a key on the keyboard or move the mouse to resume
 See
Diagnostic Lights
 No connection speed light indicates

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