Jumper
Setting
Description
PSWD
Password features are enabled (default setting).
Password features are disabled.
jumpered
unjumpered
Clearing Forgotten Passwords
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
NOTICE:
This process erases both the system and administrator passwords.
1. Follow the procedures in
Before You
2. If clearing the password on a small form factor computer, remove the hard drive (see Drives).
3. Locate the 2-pin password jumper (PSWD) on the system board, and remove the jumper to clear the password (see
4. If clearing the password on a small form factor computer, install the hard drive (see Drives).
5. Replace the computer cover (see
6. Connect your computer and monitor to electrical outlets, and turn them on.
7. After the Microsoft® Windows® desktop appears on your computer, shut down your computer. (see
8. Turn off the monitor and disconnect it from the electrical outlet.
9. Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board.
10. Open the computer cover (see
Removing the Computer Cover
11. Remove the hard drive
(Removing a Hard
12. Locate the 2-pin password jumper on the system board and attach the jumper to reenable the password feature.
13. Replace the hard drive
(Installing a Hard
14. Replace the computer cover (see
NOTICE:
To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Begin.
Replacing the Computer
Cover).
Removing the Computer Cover
for mini tower computers,
for small form factor computers).
Drive).
Drive).
Replacing the Computer
Cover).
Jumper
Turning Off Your
Computer)
Removing the Computer Cover
for desktop computers and
Settings).