You see this window:
2. Replace or reinstall the maintenance box or ink pack as indicated on the screen.
Note: If the ink pack installed in the product is broken, incompatible with the product model, or
improperly installed, Epson Status Monitor will not display an accurate ink status.
Parent topic:
Check Ink and Maintenance Box Status
Related tasks
Removing and Installing the Ink Pack
Replacing the Maintenance Box
258