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Axis Q8752-E User Manual

Bispectral ptz network camera
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AXIS Q8752-E Bispectral PTZ Network Camera
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  • Page 1 AXIS Q8752-E Bispectral PTZ Network Camera User manual...

  • Page 2: Table Of Contents

    AXIS Q8752-E Bispectral PTZ Network Camera Table of Contents Solution overview ......... . .

  • Page 3: Solution Overview

    Solution overview Solution overview The AXIS Q87 Bispectral PTZ Network Camera is intended for mission-critical surveillance that demands 24-hour monitoring of restricted areas, such as airports. In difficult lighting conditions, the thermal channel can detect objects (1) that the visual channel can’t. To take advantage of this, you can set up the thermal channel to automatically detect motion, and send a signal to the visual channel to zoom in and record.

  • Page 4: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 5: Verify That No One Has Tampered With The Firmware

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 61.

  • Page 6: Configure Your Device

    AXIS Q8752-E Bispectral PTZ Network Camera Configure your device Configure your device Basic settings Set the capture mode 1. Go to Video > Installation > Capture mode. 2. Click Change. 3. Select a capture mode and click Save and restart.
  • Page 7 AXIS Q8752-E Bispectral PTZ Network Camera Configure your device Create a focus recall area 1. Pan, tilt, and zoom into the area where you would like to have focus. As long as the focus recall button shows a plus , you can add a focus recall area in that position.
  • Page 8 2. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Stabilize a shaky image with electronic image stabilization (EIS) Electronic Image Stabilization (EIS) can be used in environments where the product is mounted in an exposed location and subject to vibrations, for example, wind or passing traffic.
  • Page 9 AXIS Q8752-E Bispectral PTZ Network Camera Configure your device Hide parts of the image with privacy masks You can create one or several privacy masks to hide parts of the image. 1. Go to Video > Privacy masks. 2. Click 3.

  • Page 10: Adjust The Camera View (Ptz)

    AXIS Q8752-E Bispectral PTZ Network Camera Configure your device 4. The current pan and tilt positions show up in the live view image and in the recording. Add street names and compass direction to the image Note The preset positions and compass direction will be visible in the compass field in all video streams and recordings.

  • Page 11: View And Record Video

    AXIS Q8752-E Bispectral PTZ Network Camera Configure your device 1. Go to PTZ > Guard tours. 2. Click Guard tour. 3. Select Preset position and click Create. 4. Under General settings: Enter a name for the guard tour and specify the pause length between each tour.

  • Page 12: Set Up Rules For Events

    AXIS Q8752-E Bispectral PTZ Network Camera Configure your device Note Most web browsers don’t support H.265 decoding and because of this the device doesn’t support it in its web interface. Instead you can use a video management system or application that supports H.265 decoding.
  • Page 13 Create a motion detection profile: Note If you run AXIS Motion Guard on both channels simultaneously, it can affect the frame rate and the general performance. Therefore, we recommend you to remove all AXIS Motion Guard profiles on the visual channel.

  • Page 14: Set Up Washer

    AXIS Q8752-E Bispectral PTZ Network Camera Configure your device 3. Under Preset position, select Gate position. 4. In the list of actions, under Recordings, select Record video while the rule is active. 5. Under Camera, select Camera 1. 6. Under Storage, select SD card.

  • Page 15: The Web Interface

    AXIS Q8752-E Bispectral PTZ Network Camera The web interface The web interface To reach the device’s web interface, type the device’s IP address in a web browser. Note Support for the features and settings described in this section varies between devices. This icon indicates that the feature or setting is only available in some devices.

  • Page 16: Video

    Shows what kind of access to the device that is active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 17 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].
  • Page 18 AXIS Q8752-E Bispectral PTZ Network Camera The web interface • Video format: Select the encoding format to use in the live view. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
  • Page 19 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Remove distortion : Use the slider to adjust the correction level. Pucker means that the image width is kept at the expense of image height and resolution. Bloat means that image height and resolution are kept at the expense of image width.
  • Page 20 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
  • Page 21 AXIS Q8752-E Bispectral PTZ Network Camera The web interface : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 22 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode.
  • Page 23 AXIS Q8752-E Bispectral PTZ Network Camera The web interface • Flicker-free 60 Hz : The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s. • Flicker-reduced : This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.
  • Page 24 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 25 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.

  • Page 26: Ptz

    AXIS Q8752-E Bispectral PTZ Network Camera The web interface Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 27 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Create preset position: Create a new preset position based on the current position of your camera. • Thumbnail: Turn on to add a thumbnail image for the preset position. • Name: Enter a name for the preset position.
  • Page 28 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Recorded A recorded tour replays a sequence of recorded pan/tilt/zoom movements, including their variable speeds and lengths. General settings • Name: Enter a name for the guard tour. • Pause between runs: Enter your desired time interval between guard tours. You can enter any interval from 0 minutes to 2 hours and 45 minutes.
  • Page 29 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Motion Proportional speed: Turn on to set the maximum proportional speed. • Max proportional speed: Set a value between 1 and 1000 to limit the pan and tilt speed. Max proportional speed is defined as a percentage, where the value 1000 equals 1000%.

  • Page 30: Audio

    • PTZ control queue: Turn on to place PTZ control requests in a queue. This displays the users status and position in the queue. To use the PTZ controls in AXIS Camera Station, turn off this setting. Enter queue: Click to add your request for PTZ control to the queue.

  • Page 31: Recordings

    AXIS Q8752-E Bispectral PTZ Network Camera The web interface Input type: Select the type of input, for instance, if it’s a microphone or line. Power type: Select power type for your input. Apply changes: Apply your selection. Separate gain controls : Turn on to adjust the gain separately for the different input types.

  • Page 32: Apps

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.

  • Page 33: System

    AXIS Q8752-E Bispectral PTZ Network Camera The web interface • Activate license automatically: If the app requires a license, you need to activate it. Use this option if your device has internet access. You need a license code to activate the license.
  • Page 34 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 35 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 36 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 37 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 38 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Note You can create up to 256 action rules. Add a rule: Create a rule. Name: Enter a name for the rule. Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.
  • Page 39 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 40 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 41 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
  • Page 42 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Payload: Enter the content for the default message. Retain: Select to keep the state of client on this Topic QoS: Change the QoS layer for the packet flow. MQTT publication Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab.
  • Page 43 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 44 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Tools • Check: Check for errors on the SD card. This only works for the ext4 file system. • Repair: Repair errors in the ext4 file system. To repair an SD card with the VFAT file system, eject the SD card, insert it in a computer, and perform a disk repair.
  • Page 45 When you create an ONVIF account, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add accounts: Click to add a new ONVIF account.
  • Page 46 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Analytics metadata Metadata producers Metadata producers lists the apps that stream metadata and the channels they use. Producer: The app that produces the metadata. Below the app is a list of the types of metadata the app streams from the device.
  • Page 47 AXIS Q8752-E Bispectral PTZ Network Camera The web interface Supervised : Turn on to make it possible to detect and trigger actions if someone tampers with the connection to digital I/O devices. In addition to detecting if an input is open or closed, you can also detect if someone has tampered with it (that is, cut or shorted).

  • Page 48: Maintenance

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device.
  • Page 49 AXIS Q8752-E Bispectral PTZ Network Camera The web interface • Factory default: Upgrade and return all settings to the factory default values. When you choose this option, you can’t revert to the previous firmware version after the upgrade. • Autorollback: Upgrade and confirm the upgrade within the set time. If you don’t confirm, the device reverts to the previous firmware version.

  • Page 50: Color Palettes

    AXIS Q8752-E Bispectral PTZ Network Camera Learn more Learn more Color palettes To help the human eye distinguish details in a thermal image, you can apply a color palette to the image. The colors in the palette are artificially created pseudocolors that emphasize temperature differences.
  • Page 51 Learn more Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.

  • Page 52: Applications

    Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.
  • Page 53 This ensures no data stored in the file system can be extracted or tampered with when the device is not in use, unauthenticated access to the device is achieved and/or the Axis device is stolen. During the secure boot process, the read-write filesystem is decrypted and can be mounted and used by the Axis device.

  • Page 54: Specifications

    AXIS Q8752-E Bispectral PTZ Network Camera Specifications Specifications Product overview Weathershield Top cover Inner cover Positioning unit Base unit screws Base unit Wiper Front with protective foil Visual lens 10 Thermal lens 11 Lid...

  • Page 55: Led Indicators

    AXIS Q8752-E Bispectral PTZ Network Camera Specifications TOP COVER RS-485 POWER NETWORK STAT AUDIO IN Top cover connector RS485 connector Power connector Control button RJ45 connector Status LED Audio IN 3.5 mm connector SD card slot (microSD, card not included)

  • Page 56: Sd Card Slot

    AXIS Q8752-E Bispectral PTZ Network Camera Specifications Amber/Red Flashes amber/red if network connection is unavailable or lost. Firmware upgrade failure. SD card slot CAUTION Moving parts. Risk of injury. Keep your body parts away from the product when it’s in operation. Disconnect from power supply before installing or performing maintenance on the product.

  • Page 57: Buttons

    AXIS Q8752-E Bispectral PTZ Network Camera Specifications 2. Loosen the four top cover screws and remove the top cover. 3. Insert the SD card. To find out where the SD card slot is placed, see Product overview on page 54.
  • Page 58 AXIS Q8752-E Bispectral PTZ Network Camera Specifications 1 Tip 2 Ring 3 Sleeve Digital signal Ring power if selected Ground I/O connector Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications.
  • Page 59 AXIS Q8752-E Bispectral PTZ Network Camera Specifications Power connector 4-pin terminal block for power input. 24 V AC/DC power connector NOTICE TICE TICE This section is valid for products powered by 24 V AC and 24 V DC only. This table is only valid for the 24 V AC and the 24 V DC power connectors.
  • Page 60 AXIS Q8752-E Bispectral PTZ Network Camera Cleaning recommendations Cleaning recommendations...

  • Page 61: Troubleshooting

    Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values. Note The installation and management software tools are available from the support pages at axis.com/support/downloads 1. Disconnect power from the product. 2. Loosen the four top cover screws and remove the top cover.

  • Page 62: Firmware Options

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 63: Performance Considerations

    Axis device. Check all cabling and reinstall the device. Possible IP address conflict The static IP address in the Axis device is used before the DHCP server sets a dynamic address. with another device on the...

  • Page 64: Contact Support

    • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. • Running multiple AXIS Camera Application Platform (ACAP) applications on the Visual and Thermal channels simultaneously may affect the frame rate and the general performance.
  • Page 65 User manual Ver. M3.4 AXIS Q8752-E Bispectral PTZ Network Camera Date: September 2023 © Axis Communications AB, 2020 - 2023 Part no. T10152344...

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