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Axis Q8615-E User Manual

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AXISQ8615-EPTZCamera
AXIS Q8615-E PTZ Camera
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Summary of Contents for Axis Q8615-E

  • Page 1 AXISQ8615-EPTZCamera AXIS Q8615-E PTZ Camera User manual...
  • Page 2 AXIS Q8615-E PTZ Camera Table of Contents Get started..............................5 Find the device on the network.........................5 Browser support ..........................5 Open the device's web interface........................5 Create an administrator account.......................5 Secure passwords ............................5 Make sure that no one has tampered with the device software ..............6 Web interface overview ...........................6...
  • Page 3 AXIS Q8615-E PTZ Camera Overlays ............................33 Privacy masks..........................35 Analytics ..............................35 AXIS Object Analytics........................35 Metadata visualization........................35 Metadata configuration ........................35 PTZ ..............................36 Preset positions ..........................36 Guard tours............................36 Limits ............................38 Motion ............................39 OSDI zones ............................39 Orientation aid ..........................40 Gatekeeper ............................40 Control queue ..........................40 Recordings ............................41...
  • Page 4 I/O connector ..........................79 Power connector ..........................80 Clean your device............................81 Troubleshooting............................82 Reset to factory default settings ......................82 AXIS OS options ............................82 Check the current AXIS OS version ......................82 Upgrade AXIS OS...........................82 Technical issues, clues, and solutions.......................83 Performance considerations ........................85 Contact support ............................85...
  • Page 5 Open the device's web interface Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.
  • Page 6 Make sure that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: Reset to factory default settings. See .
  • Page 7 AXIS Q8615-E PTZ Camera Configure your device Basic settings Set the capture mode Go to Video > Installation > Capture mode. Click Change. Select a capture mode and click Save and restart. See also . Set the power line frequency Go to Video >...
  • Page 8 AXIS Q8615-E PTZ Camera • In low-light scenarios, where the autofocus is challenged by the lighting conditions. Important • The focus recall overrides the camera’s autofocus at the specific pan/tilt range. • A preset position overrides the focus setting saved in the focus recall area.
  • Page 9 AXIS Q8615-E PTZ Camera • To lock the current exposure settings, select Hold current. Benefit from IR light in low-light conditions by using night mode Your camera uses visible light to deliver color images during the day. But as the visible light diminishes, color images become less bright and clear.
  • Page 10 Use the Tone mapping slider to adjust the amount of WDR. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Stabilize a shaky image with image stabilization Image stabilization is suitable in environments where the product is mounted in an exposed location where vibrations can occur, for example, due to wind or passing traffic.
  • Page 11 AXIS Q8615-E PTZ Camera Click Click for Pixel counter. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect license plates to appear. You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs.
  • Page 12 AXIS Q8615-E PTZ Camera In the text field, type #x to show the pan position. Type #y to show the tilt position. Choose appearance, text size, and alignment. The current pan and tilt positions show up in the live view image and in the recording.
  • Page 13 AXIS Q8615-E PTZ Camera 6.2. Drag them to the View order area, and click Done. To schedule the guard tour, go to System > Events. Turn on heater The heater turns on and off automatically depending on the ambient temperature. You can turn on the heater manually for a pre-defined period of time.
  • Page 14 AXIS Q8615-E PTZ Camera Reduce bandwidth and storage Important Reducing the bandwidth can lead to loss of detail in the image. Go to Video > Stream. Click in the live view. Select Video format AV1 if your device supports it. Otherwise select H.264.
  • Page 15 With signed video, you can make sure that no one has tampered with the video recorded by the camera. Go to Video > Stream > General and turn on Signed video. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.
  • Page 16 AXIS Q8615-E PTZ Camera In the list of storage options, select SD_DISK. Select a camera and a stream profile. Set the prebuffer time to 5 seconds. Set the postbuffer time to 1 minute. Click Save. Show a text overlay in the video stream when the device detects an object This example explains how to display the text “Motion detected”...
  • Page 17 Create a second rule and select the same Condition as in the first rule. In the list of actions, select Toggle I/O while the rule is active, and then select the port the AXIS I/O Indication LED is connected to. Set the state to Active.
  • Page 18 AXIS Q8615-E PTZ Camera 10. Save the rule. Other scenarios where AXIS I/O Indication LED can be used are for example: • Configure the LED to turn on when the camera starts, to indicate the presence of the camera. Select System ready as a condition.
  • Page 19 AXIS Q8615-E PTZ Camera Go to System > Events and add a rule. Type a name for the rule, for example “Open gate”. In the list of conditions, select PIR detector. In the list of actions, select Toggle I/O once.
  • Page 20 Status Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
  • Page 21 Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 22 AXIS Q8615-E PTZ Camera Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that the specific web-browser engine where the snapshot is received applies, therefore, the snapshot size may vary from the actual compression setting that is configured in the device.
  • Page 23 AXIS Q8615-E PTZ Camera • Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
  • Page 24 AXIS Q8615-E PTZ Camera Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues. Barrel distortion correction (BDC) : Turn on to get a straighter image if it suffers from barrel distortion.
  • Page 25 AXIS Q8615-E PTZ Camera Image Appearance Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose. •...
  • Page 26 AXIS Q8615-E PTZ Camera : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 27 AXIS Q8615-E PTZ Camera Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
  • Page 28 AXIS Q8615-E PTZ Camera IR-cut filter: • Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.
  • Page 29 AXIS Q8615-E PTZ Camera Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.
  • Page 30 AXIS Q8615-E PTZ Camera • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.
  • Page 31 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
  • Page 32 AXIS Q8615-E PTZ Camera • Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage. – Click to calculate the target bitrate based on available storage, retention time, and bitrate limit.
  • Page 33 AXIS Q8615-E PTZ Camera Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 34 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.
  • Page 35 Start: Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings. Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.
  • Page 36 AXIS Q8615-E PTZ Camera Producer: The app that produces the metadata. Below the app is a list of the types of metadata the app streams from the device. Channel: The channel that the app uses. Select to enable the metadata stream. Deselect for compatibility or resource management reasons.
  • Page 37 AXIS Q8615-E PTZ Camera Settings • General settings – Name: Enter a name for the guard tour. – Play guard tour in random order: Turn on to make the camera move unpredictably between the preset positions during the guard tour.
  • Page 38 AXIS Q8615-E PTZ Camera Limits To narrow down the area under surveillance, you can limit the PTZ movements. Save as Pan 0 : Click to set the current position as zero-point for pan coordinates. Pan-tilt limits: The camera uses the coordinates of the center of the image when you set pan-tilt limits.
  • Page 39 AXIS Q8615-E PTZ Camera Motion Proportional speed : Turn on to set the maximum proportional speed. • Max proportional speed : Set a value between 1 and 1000 to limit the pan and tilt speed. Max proportional speed is defined as a percentage, where the value 1000 equals 1000%.
  • Page 40 • PTZ control queue: Turn on to place PTZ control requests in a queue. This displays the users status and position in the queue. To use the PTZ controls in AXIS Camera Station, turn off this setting. – Enter queue: Click to add your request for PTZ control to the queue.
  • Page 41 AXIS Q8615-E PTZ Camera Recordings Ongoing recordings: Show all ongoing recordings on the device. Start a recording on the device. Choose which storage device to save to. Stop a recording on the device. Triggered recordings will end when manually stopped or when the device is shut down.
  • Page 42 AXIS Q8615-E PTZ Camera Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.
  • Page 43 AXIS Q8615-E PTZ Camera Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.
  • Page 44 AXIS Q8615-E PTZ Camera Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 45 AXIS Q8615-E PTZ Camera Allow access through: Select if a user is allowed to connect to the device through the HTTP, HTTPS, or both HTTP and HTTPS protocols. Note If you view encrypted web pages through HTTPS, you might experience a drop in performance, especially when you request a page for the first time.
  • Page 46 AXIS Q8615-E PTZ Camera One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 47 – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 48 AXIS Q8615-E PTZ Camera Certificates are used to authenticate devices on a network. The device supports two types of certificates: • Client/server certificates A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.
  • Page 49 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 50 AXIS Q8615-E PTZ Camera Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.
  • Page 51 AXIS Q8615-E PTZ Camera To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 52 AXIS Q8615-E PTZ Camera Add SSH account: Click to add a new SSH account. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 53 AXIS Q8615-E PTZ Camera Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server. Admin claim: Enter a value for the admin role. Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.
  • Page 54 AXIS Q8615-E PTZ Camera Recipients You can set up your device to notify recipients about events or send files. Note If you set up your device to use FTP or SFTP, don’t change or remove the unique sequence number that’s added to the file names.
  • Page 55 AXIS Q8615-E PTZ Camera Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
  • Page 56 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 57 (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 58 AXIS Q8615-E PTZ Camera MQTT client...
  • Page 59 AXIS Q8615-E PTZ Camera Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use. Port: Enter the port number.
  • Page 60 AXIS Q8615-E PTZ Camera can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages. Use default: Turn off to enter your own default message.
  • Page 61 AXIS Q8615-E PTZ Camera Note Connect to an MQTT broker before you add MQTT overlay modifiers. Add overlay modifier: Click to add a new overlay modifier. Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.
  • Page 62 IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 63 AXIS Q8615-E PTZ Camera Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card. Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a write-protected SD card.
  • Page 64 ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 65 AXIS Q8615-E PTZ Camera Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 66 AXIS Q8615-E PTZ Camera Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.
  • Page 67 AXIS Q8615-E PTZ Camera Detectors Shock detection Shock detector: Turn on to generate an alarm if the device is hit by an object or if it is tampered with. Sensitivity level: Move the slider to adjust the sensitivity level at which the device should generate an alarm.
  • Page 68 Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.
  • Page 69 Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.
  • Page 70 AXIS Q8615-E PTZ Camera Troubleshoot Reset PTR : Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand.
  • Page 71 The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Remote focus and zoom The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer.
  • Page 72 AXIS Q8615-E PTZ Camera You’ll see the privacy mask on all snapshots, recorded video, and live streams. You can use the VAPIX® application programming interface (API) to hide the privacy masks. Important If you use multiple privacy masks it may affect the product’s performance.
  • Page 73 AXIS Q8615-E PTZ Camera H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
  • Page 74 AXIS Q8615-E PTZ Camera Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate.
  • Page 75 2 Actual average bitrate Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices.
  • Page 76 You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.
  • Page 77 Signed video makes it possible to trace the video back to the camera origin and verifies that the video has not been tampered with after it left the camera. To learn more about the cybersecurity features in Axis devices, go to axis.com/learning/white-papers and search for cybersecurity.
  • Page 78 Risk of data loss and corrupted recordings. Unmount the SD card from the device’s web interface before removing it. Don’t remove the SD card while the product is running. This device supports SD/SDHC/SDXC cards. For SD card recommendations, see axis.com.
  • Page 79 AXIS Q8615-E PTZ Camera SD, SDHC, and SDXC Logos are trademarks of SD-3C LLC. SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both. Buttons Control button The control button is used for: •...
  • Page 80 AXIS Q8615-E PTZ Camera Example: 1 DC ground 2 DC output 12 V, max 50 mA 3 I/O configured as input 4 I/O configured as output 5 Configurable I/O 6 Configurable I/O Power connector 4-pin terminal block for power input.
  • Page 81 AXIS Q8615-E PTZ Camera Clean your device You can clean your device with lukewarm water. NOTICE • Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device. • Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.
  • Page 82 LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
  • Page 83 AXIS Q8615-E PTZ Camera Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/ support/device-software.
  • Page 84 AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.
  • Page 85 • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.
  • Page 86 T10186886 2025-04 (M10.2) © 2022 – 2025 Axis Communications AB...