Sage Nespresso Vertuo Creatista SVE850 User Manual page 26

TROUBLESHOOTING
EN
PROBLEM
Quality of froth not satisfactory.
Steam has excess water.
Milk overflows.
Milk temperature is too hot.
Milk temperature is not hot enough.
Clean Steam Wand alert LED is on.
POSSIBLE CAUSES
For optimal milk froth, use semi skimmed UHT
•
or pasteurized milk at refrigerated temperature
(about 4-6°C / 39-43°F).
Check the milk froth setting.
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Fill jug with appropriate milk volume.
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Use the milk jug provided.
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Check the milk jug is positioned correctly, in the recess
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and on the milk jug temperature sensor.
Check the temperture sensor in the drip tray is clean.
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Preheat cup.
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Use the milk jug provided.
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Check the milk jug is positioned in the recess and on the milk
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jug temperature sensor.
Steam wand requires cleaning be completed in order to achieve
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optimal milk frothing performance.
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EASY SOLUTION
Use the milk jug provided and follow the levels marked.
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Clean both the milk jug and steam wand after each use.
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Clean the steam wand.
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Ensure milk jug is correctly positioned on milk jug recess.
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Use cold, potable water. Do not use highly filtered,
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demineralised or distilled water.
To stop overflow, either reduce the initial volume of milk
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and/or reduce the froth level. This varies depending
on milk type.
Decrease the milk temperature setting.
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Increase the milk temperature setting.
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Check the steam tip for blockages.
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Follow the steps to clean the steam wand.
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