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After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.
O
After-sales service
Test dishes
Test dishes tested to standard EN 50304/EN 60350 (2009)
and IEC 60350. Please note the information in the tables about
preheating. The table values do not include Rapid heat up.
Baking
Shortbread
Small cakes (x 20)
Fat-free sponge cake
German apple pie (see fig-
ure)
* Preheat for 10 minutes
** Preheat oven
*** Only use original baking trays, order no. Z1342X0
When baking apple pie using
both springform cake tins diagonally on the stepped wire rack.
FD no.
Cookware
Baking tray***
Baking tray***
2 x baking tray***
Baking tray***
Baking tray***
2 x baking tray***
Springform cake tin dia. 26 cm
Springform cake tin dia. 26 cm
2 x Springform cake tin,
dia. 20 cm
CircoTherm®, always place
3
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0844 8928989
GB
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
01450 2655
IE
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Oven
Setting
Level
2
õ
%
1
õ
3
1 + 3
õ
3
2
õ
%
1
õ
3
1 + 3
õ
3
1
õ
%
1
õ
3
1
õ
3
1
õ
0
Temperature
Time in minutes
150 160**
15 25
140 150**
20 30
140 150**
20 30
160 170*
20 30
150 160*
20 30
150 160*
25 35
160 170**
25 35
160 170**
25 35
170 180**
70 80
170 180**
70 80
21
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