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CAUTION! Risk of Fire! DO NOT store instruction manuals inside fireplace cavity.
High temperatures could cause a fire.
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your Dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Models:
Decorative barrier front must be ordered separately at
time of appliance purchase.
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION.
DO NOT MODIFY THIS APPLIANCE.
Owner's Manual
Operation and Maintenance
Ref No GMK10553
AS/NZS 5263.1.8
Heat & Glo • I25X-N-AU, I35X-N-AU Owner's Manual • 2547-981 Rev. B • 1/23
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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Summary of Contents for Heat & Glo I25X-N-AU

  • Page 1 DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE. DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION. DO NOT MODIFY THIS APPLIANCE. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 2: Welcome

    TO BE INSTALLED ON WOOD FLOORING OR NON-COMBUSTIBLE FLOORING. See installation manual for details. Serial Number Model: Gas Type: Seri a l : MADE IN USA XXXX-XXX Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 3: Table Of Contents

    C. Contact Information ......32  = Contains updated information. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 4: Limited Lifetime Warranty

    Firepots, Burnpots, Mechanical Feeders/Auger 3 years Assemblies Vent Free Burners, Vent Free Logs 5 years 1 years Castings Medallion and Baffles 2000-645i (8-22) Page 1 of 3 Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 5 HHT (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup- tions or fluctuations of electrical power supply to the appliance. 2000-645i (8-22) Page 2 of 3 Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 6 VIC / TAS / SA / NSW and QLD Jetmaster Fireplace Corner 444 Swan Street 277 Lord Street Richmond 3121 East Perth 6000 (03) 9429-5573 (08) 9228-2600 2000-645i (8-22) Page 3 of 3 Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 7: Product Specific Information

    * The allowable Outlet (Manifold) Gas Pressure ranges are: Natural Gas 0.63 - .95 kPa (0.76 kPa nominal) and Propane 2.37 - 2.61 kPa (2.40 kPa nominal). Certification testing setpoint values are shown. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 8: Important Safety And Operating Information

    • Install a switch lock or a wall/remote control with child protection lockout feature. • Keep remote controls out of reach of children. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 9: General Operating Parts

    70 °F (21 °C) is allowed to reach but not Figure 3.3 Collar slide plate Screw Detail exceed 187°F (86 °C) (70 °F (21 °C) +117 °F (47 °C) = 187 °F (86 °C). Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 10: Lighting Instructions (Ipi)

    Propane Installation code, CSA B149.1. P65Warnings.ca.gov. For additional information on operating your Keep burner and control compartment clean. See installation and operating instructions accompanying appliance. refer to www.hearthnhome.com. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 11: Appliance Break-In

    PLATE INSTALLED control. If this occurs, restart the appliance. • Verify collar slide plate screw is attached see Figure 3.3. Figure 3.4 Glass Seal Plate Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 12: Heat Management

    See Figure 3.7. Check to make sure the ide exposure. ignition module switch is NOT in the “ON” position. • Resume normal operation with the RC300AU. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 13: Control Module Operation

    LOCK-OUT mode. Contact your dealer for service • Set the module selector switch to ON or REMOTE if this occurs. position. • Start the appliance. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 14 OFF function of the appliance. Follow instructions included with the installed control. If desired, a wall switch may be installed to control the ON/OFF function of the appliance. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 15: Remote Control Operation

    To prevent unintended operation when not using your fire- for compliance could void the user’s authority to operate place for an extended period of time (summer months, the equipment. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 16 The memory will be cleared. Note that the RC300AU will not be programmed if it’s in STANDBY mode. Press the ON/OFF button twice to switch to IDLE mode. Figure 3.11 Mounted Remote Control Housing Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 17 Use the SELECT button to select the current Select feature. Menu Use the UP and DOWN arrows to toggle Menu through the menu functions and value selec- Select Select tions in the submenus. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 18 • Press and hold the MENU and UP arrow buttons simul- taneously for 4 seconds to enable or disable the child lock feature. NOTICE: No functions will be usable until child lock feature is disabled. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 19 At control module, turn off fireplace by sliding the ON/OFF/ Remote control or control REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is module failure hot. Use caution when accessing module. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 20: Maintenance And Service

    CAUTION! Risk of Burns! The fireplace should be turned off and cooled before servicing. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 21 Verify top latches are fully engaged and then fasten the two bottom latches using the supplied multi-purpose tool. • Reinstall door or decorative front. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 22 COMPONENT TRAY WITH HEAT SHIELD Figure 4.4 Component Tray Access CAUTION: Be sure to reinstall the component heat shield before firing the appliance. Components will overheat. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 23: Maintenance Tasks - Qualified Service Technician

    • Verify that the collar slide plate screw is installed. See Figure 3.3. • Remove all foreign objects. • Verify unobstructed air circulation. • Ensure no wire connections become disengaged. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 24 • Verify that there is not a short in flame sense circuit by checking continuity between pilot hood and flame sensing rod. Replace pilot as necessary. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 25: Frequently Asked Questions And Troubleshooting

    (4 AA cell batteries required). Refer to Section 3.I for more details. Contact your dealer for additional information regarding operation and troubleshooting. Visit www.heatnglo.com to locate a dealer. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 26: Reference Materials

    Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one. For more information refer to the instructions supplied with your decorative front. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 27: Service Parts

    Hearth Refractory (Not for use with BRICK-MI30-TR/BRICK-MI30-HB) SRV2531-704 Seal, Glass Frame 2531-122 Glass Door Assembly GLA-2531 Power Cord 2222-374 2264-500A Additional service part numbers appear on following page. 1/23 Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 28 Wire Harness 2166-304 19.6 Jumper Wire SRV2187-198 19.7 Module, IPI 2166-306 19.8 6 Volt DC Power Adapter 2326-191 Additional service part numbers appear on following page. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 29 Hearth Refractory (Not for use with BRICK-MI30-TR/BRICK-MI30-HB) SRV2533-704 Seal, Glass Frame 2533-122 Glass Door Assembly GLA-2533 Power Cord 2222-374 2264-500A Additional service part numbers appear on following page. 1/23 Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 30 Wire Tray 2534-171 20.5 2534-170 Tray, Component 20.6 2166-304 Wire Harness 20.7 Jumper Wire SRV2187-198 20.8 AUX300, CE 2166-340 Additional service part numbers appear on following page. Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 31 593-526 Regulator NG NGK-DXV-50 Regulator Propane SRVLPK-DXV-50 **Fuse for battery pack can be sourced locally, not a warranty item. Specs are 250v, 1A fuse, 3/4” long Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...
  • Page 32: Contact Information

    This product may be covered by one or more of the following patents: (United States) 6601579, 6769426, 6863064, 7077122, 7074035, 7098269, 7234932, 7258116, 7322819, 7422011, 7470729, 7726300, 8147240, 9625149 or other U.S. and foreign patents pending. 2000-945E Printed in U.S.A. - Copyright 2023 Heat & Glo • I25X-N-AU, I35X-N-AU Owner’s Manual • 2547-981 Rev. B • 1/23...

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I35x-n-au

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