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Problem solving guide
With the help of the following guide, minor faults in the performance of the ma-
chine, some of which may result from incorrect operation, can be put right without
contacting Miele Service. This will save time and money.
The following guide may help you to find the reason for a fault, and to correct it.
You should, however, note the following:
Repairs and other work by unqualified persons can cause considerable
danger to users.
Repair work to electrical appliances should only be carried out by a suitably
qualified person in strict accordance with current local and national safety regu-
lations.
Some of the messages in the display are more than one line long. Touch the or
sensor to read them in full.
A programme does not start
Problem
The display remains
dark, and the Start/Stop
button indicator light
does not come on.
The display prompts
you to enter a code.
The following appears
in the display:
Service Door release
Cause and remedy
There is no power to the machine.
Check whether the mains plus is plugged in and
switched on.
Check whether the fuse or circuit breaker has
tripped.
The washer-dryer has switched off automatically to
save energy.
Switch the washer-dryer back on by using the
button.
Access via a code has been activated.
Enter the code and confirm the entry. Deactivate
the code if you do not wish this message to ap-
pear in the display the next time the machine is
switched on.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact the
Service Department.
What to do if ...
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