Epson ES-C320W User Manual page 142

Solving Problems
scanner and computer or smart device closer to the wireless router to help with radio wave
communication, and then try to make network settings again.
Devices cannot receive signals from the wireless router because they are too far apart.
Solutions
After moving the computer or the smart device and the scanner closer to the wireless router, turn off the
wireless router, and then turn it back on.
When changing the wireless router, the settings do not match the new router.
Solutions
Make the connection settings again so that they match the new wireless router.
"When Replacing the Wireless Router" on page 163
&
The SSIDs connected from the computer or smart device and computer are different.
Solutions
When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs
and devices are connected to different SSIDs, you cannot connect to the wireless router.
Connect the computer or smart device to the same SSID as the scanner.
A privacy separator on the wireless router is available.
Solutions
Most wireless routers have a privacy separator feature that blocks communication between connected
devices. If you cannot communicate between the scanner and the computer or smart device even if they
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Problems Starting Scanning
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Cannot Start Scanning from Smart Device
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