Troubleshooting - Kogan KA12LDGFRYC User Manual

TROUBLESHOOTING

Problem
Air fryer will not start
cooking
Food not cooked
Food is not fried evenly
White smoke coming from
unit
French fries are not fried
evenly
Fries are not crispy
Display shown
E1
E2
20
Possible Cause
1. The appliance is not
plugged in.
2. You have not turned the
Unit on by setting the
preparation time
temperature.
1. The fry basket ls
overloaded.
2. The temperature ls set
too low.
Some foods need to be
turned during the cooking
process.
1. Oil is being used.
2. Accessories have excess
grease residue from
previous cooking.
1. Wrong type of potato
being used.
2. Potatoes not blanched
properly during
preparation.
Raw fries have too much
water.
Possible cause
Broken circuit of the
thermal sensor
Short circuit the thermal
sensor
Solution
1. Plug power cord into
wall socket.
2. Set the temperature
and time check that
door is closed.
1. Use smaller batches for
more even frying.
2. Raise temperature and
continue cooking.
See 'Operation' section in
this user guide.
1. Wipe down to remove
excess oil.
2. Clean the fry basket
after each use.
1. Use fresh. firm potatoes.
2. Pat dry to remove
excess starch.
Dry potato sticks properly
before misting oil. Cut
sticks smaller. Add a bit
more oil. Blanch cut
potatoes.
Solution
Contact help.Kogan.com
for support.
Contact help.Kogan.com
for support.