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a. Use the Easy Restore feature to restore the Service Tag. For more information, see the
Easy Restore feature
b. If the Service Tag is not backed up in the backup flash device, enter the Service Tag manually. For more information, see the
Restoring the Service Tag by using the Easy Restore feature
c. Update the BIOS and iDRAC versions.
d. Re-enable the Trusted Platform Module (TPM). For more information, see the
6. Import your new or existing iDRAC Enterprise license.
For more information, see iDRAC User's Guide available at
Restoring the system using Easy Restore
The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after
replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the
service tag in the backup flash device, BIOS prompts the user to restore the backup information.
About this task
Below is a list of options available:
•
Restore the service tag, license, and diagnostics information, press Y
•
Navigate to the Lifecycle Controller based restore options, press N.
•
Restore data from a previously created Hardware Server Profile, press F10
NOTE:
When the restore process is complete, BIOS prompts to restore the system configuration data.
•
To restore the system configuration data, press Y
•
To use the default configuration settings, press N
NOTE:
After the restore process is complete, system reboots.
Manually update the Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup.
About this task
If you know the system service tag, use the System Setup menu to enter the service tag.
Steps
1. Power on the system.
2. To enter the System Setup, press F2.
3. Click Service Tag Settings.
4. Enter the service tag.
NOTE:
You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct
service tag. Once the service tag is entered, it cannot be updated or changed.
5. Click OK.
Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
Steps
1. Turn on the system.
2. Press F2 to enter System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE:
You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5. Click OK.
section.
section.
Upgrading the Trusted Platform Module
www.dell.com/idracmanuals
Installing and removing system components
Restoring the Service Tag by using the
section.
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