Mitel 8528 Quick User Manual page 3

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ANSWERING A CALL

Lift handset or press the

INCOMING CALLS – RING PATTERN

Outside calls present a long ring

Inside calls a double ring

PLACING AN INTERNAL CALL TO ANOTHER EXTENSION

Dial the extension number (you do not need to go off-hook first)

After 2 short rings, begin speaking

*Note: By default, an internal call will be over the speaker. To turn this off (so

that your extension always rings until you answer), press

PLACING AN EXTERNAL CALL

Lift handset or press the

Press 8 for outside dial tone

Dial the telephone number

PLACING A CALL ON HOLD

With call in progress, press the red

To return to the caller, press the fluttering CALL button call is on

TRANSFERRING A CALL TO ANOTHER EXTENSION

With call in progress, press the

Dial the extension number (or press the programmed button for that extension)

*Blind Transfer: Hang up. Call will ring through to the transferred extension.

*To announce the call: After 2 short rings, inform user of the call.

Hang up to complete the transfer.

TRANSFERRING A CALL TO A USERS VOICEMAIL BOX

With call in progress, press the VOICEMAIL button

Dial the extension number (or press the programmed button for that extension)

Hang up

(Speaker) button

(Transfer) button

(Hold) button

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