Appendix A.2.2. Using Fs-Gui - SMC Networks FieldServer FS-ROUTER-BAC2 Startup Manual

Appendix A.2.2. Using FS-GUI

Diagnostic Capture with FS-GUI is only available on FieldServers with a bios updated/released on
November 2017 or later. Completing a Diagnostic Capture through the FieldServer allows network
connections (such as Ethernet) to be captured.
Once the Diagnostic Capture is complete, email it to technical support. The Diagnostic Capture
will accelerate diagnosis of the problem.
•
Open the FieldServer FS-GUI page.
•
Click on Diagnostics in the Navigation panel.
•
Go to Full Diagnostic and select the capture period.
•
Click the Start button under the Full Diagnostic heading to start the capture.
o
When the capture period is finished, a Download button will appear next to the Start button
•
Click Download for the capture to be downloaded to the local PC.
•
Send the diagnostic zip file to support@sierramonitor.com.
NOTE: Diagnostic captures of BACnet MS/TP communication are output in a ".PCAP" file
extension which is compatible with Wireshark.
Page 28 of 32
BACnet Router Start-up Guide