Ve.direct Port; Ve.smart Networking; Load Output Issues - Victron energy BlueSolar MPPT 75/10 Manual

8.9.2. VE.Direct port

Problems with the VE.Direct port are uncommon, but if encountered, they are likely due to the following issues:
Jumper in VE.Direct port
• The jumper is used to select the load output low voltage disconnect threshold and the "batteryLife" mode.
• If connecting a VE.Direct cable, remove the jumper and configure the load output via VictronConnect.
• In case the jumper is missing, configure the load output via VictronConnect.
• If a replacement jumper is needed, contact your Victron Energy dealer or distributor.
Physical cable connector or data port issue
• Try using a different VE.Direct cable to check if communication is established.
• Ensure the connector is inserted properly and fully into the port.
• Inspect the VE.Direct port for bent pins. If found, power the unit off by disconnecting it from the battery and the PV, and
straighten the pins using long-nose pliers.
VE.Direct communication issues
• Connect the solar charger to a GX device to verify VE.Direct communication.
• Check if the solar charger appears in the GX device list.
• If it does not show up in the list, set the TX port function in VictronConnect to "Normal communication."
VE.Direct TX port issues
• Verify the "TX port function" setting in VictronConnect matches the intended application.
• Test the TX port's functionality using a
VE.Direct RX Port issues
• Confirm the "RX port function" setting in VictronConnect aligns with the intended application.
• Test the RX port's functionality using a

8.9.3. VE.Smart Networking

A VE.Smart Network is a wireless communication network that connects multiple Victron products using Bluetooth. If you
encounter any problems with a VE.Smart Network, please refer to

8.10. Load output issues

If you encounter any issues with the load output, consider the following reasons that might explain why it is not functioning as
expected:
• Battery voltage threshold:
The load output might be deactivated to safeguard the battery. This occurs if the battery voltage drops below the set threshold.
Check the battery voltage and load output settings programmed via the jumper, the VictronConnect app, or the display. This
behaviour is normal and not a cause for concern. Refer to the
• The (default) BatteryLife algorithm is active:
The load output might be deactivated in certain situations to safeguard the battery. While, you would expect the load output to
be active when looking at the battery voltage. Refer to the
• Incorrect load output "Operation mode" setting:
Ensure that the correct operation mode is selected in the VictronConnect app settings. Refer to the
chapter. Note that the jumper must be removed when switching the load operation mode.
• Load output has been permanently turned on or off:
Ensure that the correct operation mode is selected in the VictronConnect app settings. Refer to the
chapter.
• Delay after a setting change:
The load output might switch off temporarily when settings are changed. It can take up to 2 minutes before the load output
becomes active again. This is expected behaviour.
• The load output is not able to run a specific load:
Page 55
MPPT solar charger manual
TX digital output cable.
VE.Direct non-inverting remote on/off
VE.Smart Networking manual.
Load output settings [21]
BatteryLife [7]
cable.
chapter for more information.
chapter for more information.
Load output settings [21]
Load output settings [21]
Troubleshooting