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Summary of Contents for Petsafe Stay & Play PIF00-14288
- Page 1 Stay & Play ® Wireless Fence Rechargeable Receiver Collar Product Manual PIF00-14288 PLEASE READ THIS ENTIRE PRODUCT MANUAL BEFORE BEGINNING...
- Page 2 If you have any questions, please don’t hesitate to contact us. Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other affiliate or brand of Radio Systems Corporation may be referred to collectively as “We”...
- Page 3 CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet. NOTICE is used to address safe use practices not related to personal injury. petsafe.com...
- Page 4 • Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are not sure that this product is right for your dog, please talk to your veterinarian or a certified trainer.
- Page 5 Therefore, if you have reason to believe that your pet may pose a danger to others or harm himself if he is not kept from crossing the boundaries, you should NOT rely solely upon the PetSafe Stay & ® Play Compact Wireless Fence to confine ®...
- Page 6 • Proper fit of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores. - Avoid leaving the collar on the dog for more than 12 hours per day.
- Page 7 If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed. petsafe.com...
- Page 8 • You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a rash or infection. • Always remove your dog’s Receiver Collar before performing any Transmitter testing. •...
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Page 9: How The System Works
How the System Works The PetSafe Stay & Play Compact Wireless Fence has been proven ® ® safe, comfortable, and effective for pets over 5 pounds. The system works by transmitting a radio signal up to 105 feet in all directions. - Page 10 Receiver Collar Receiver Indicator Light: Indicates the level of correction at which the Receiver Collar is set. This light also to indicate Mode Receiver battery status. Button Indicator Contact Points: Deliver the safe Static Light Correction when your pet moves into the Boundary Zone.
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Page 11: Charge The Receiver Collar
• Do not charge your Receiver Collar every night. Frequent charging can have a negative effect on the battery. We recommend that the Receiver Collar be used until the Receiver Indicator Light blinks yellow or red. petsafe.com... - Page 12 To charge the Receiver Collar, lift and slide the Receiver Collar strap away from the front of the unit (1A). Lift the rubber plug to allow access to the Receiver Charge Jack. The rubber plug needs to remain attached to the Receiver Collar. Plug the Receiver Charger into the Receiver Charge Jack on the Receiver Collar.
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Page 13: Prepare The Receiver Collar
5 seconds (2B). The Green or Yellow or Red Receiver Indicator Light will turn ON for 5 seconds (2C) to indicate battery status, followed by the Red Receiver Indicator Mode Light flashing the Static Button Correction Level Settings. petsafe.com... - Page 14 Turning the Receiver Collar OFF Press and hold the Mode Button continuously for 5 seconds. The Red Receiver Indicator Light will be ON during this time. The Red Receiver Indicator Light will then turn OFF and all Receiver Indicator Lights will stay OFF indicating that the unit is turned OFF.
- Page 15 4-5 seconds to indicate the battery status as shown in the table below. Receiver Collar Status Indicator Table Status Light Alarm Tone Condition While Plugged into Receiver Charger Solid red No tone Charge in progress Solid green No tone Charge complete Charge failure, contact No light Customer Care Center petsafe.com...
- Page 16 After Removing from Receiver Charger Battery Charge Indication. Continuous Occurs immediately after green or yellow No tone unplugging the charger or red from the Receiver Collar (5 seconds duration) Operating Battery Status Slow blinking Collar battery charge No tone green 100%-60% (every 4-5 seconds) Slow blinking...
- Page 17 (3 flashes per second Tone for Static Correction Fast pulsating red duration of being delivered (3 flashes per second) Static Correction up to 15 seconds Over Correction Protection; Continuous green No tone collar locked for (10 seconds) 10 seconds petsafe.com...
- Page 18 To Set the Static Correction Level Read all steps before attempting to set the Static Correction Level. 1. Press the Mode Button and release (2B) when the Receiver Indicator Light illuminates Red (2C). 2. The Receiver Indicator Light will emit a series of Red flashes representing the Static Correction Level.
- Page 19 While the system locks out further Static Correction, the green light will remain on for 10 seconds. In the unlikely event that your pet leaves the Pet Area, he will not receive a Static Correction upon return to the Pet Area. petsafe.com...
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Page 20: Fit The Receiver Collar
Step Fit the Receiver Collar Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck. Please read and follow the instructions in this manual. - Page 21 • If a rash or sore is found, discontinue use of the collar until the skin has healed. • If the condition persists beyond 48 hours, see your veterinarian. • For additional information on bed sores and pressure necrosis, please visit our website. petsafe.com...
- Page 22 These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar.
- Page 23 4. Center the Contact Points underneath your pet’s neck, touching the skin. You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a rash or infection. petsafe.com...
- Page 24 5. Check the tightness of the Receiver Collar by inserting one finger between the end of a Contact Point and your pet’s neck. The fit should be snug but not constricting (3B). Allow your pet to wear the collar for several minutes then recheck the fit.
- Page 25 Remove the Receiver Collar from your pet and cut off the excess. c. Before placing the Receiver Collar back onto your pet, seal the edge of the cut collar by applying a flame along the frayed edge. petsafe.com...
- Page 26 To Re-Thread the Collar Slide Buckle The slide buckle prevents the collar from becoming loose around your pet’s neck. Ridges The ridges must be facing up; the collar will slip if it is not properly threaded. To loosen: Slide the strap through Slide the Slide and Fasten Buckles and Buckle...
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Page 27: Taking Your Pet Out Of The Pet Area
You may initially need to convince your pet to leave the Pet Area with a food treat and lots of praise. Note: You may also carry your pet out of the Pet Area. petsafe.com... -
Page 28: Troubleshooting
Troubleshooting The Receiver Collar • Make sure Receiver Collar is turned on and is not beeping Battery Status Lights are flashing every when setting up 4-5 seconds the Boundary Zone. • Charge Receiver Collar • The beep may be difficult to hear in a noisy environment. - Page 29 • Ensure the entire house is within the Pet Area. The Transmitter may need to be moved to adjust the Pet Area to include the entire house. • If relocating the Transmitter, remove the Receiver Collar from your pet before removing power from the Transmitter. petsafe.com...
- Page 30 My pet is receiving • The Receiver Collar activates when it loses a Static Correction the Transmitter signal. The metal crate in his metal crate. may block the Transmitter signal which causes the Receiver Collar to activate. • Remove the Receiver Collar from your pet when placing him in his metal crate.
- Page 31 • Trim your pet’s fur where the Contact Points touch the neck and/or switch to the longer Contact Points. • Contact Points must be in contact with dog’s skin. • Increase the Static Correction Level. • Repeat training steps to reinforce training. petsafe.com...
- Page 32 My pet reacts • Lower the Static Correction Level. strongly to the • Make sure you are in control of the Static Correction situation when your pet receives his first and has become Static Corrections (have him on a leash fearful.
- Page 33 Transmitter away from the In-Ground Fence does not activate System. near their property. • Adjust the Pet Area so that the Receiver Collar activates at least 5 feet beyond the reduced Boundary setting when walking towards the In-Ground Fence. petsafe.com...
- Page 34 The Receiver Collar • Failing to follow the important safety has injured my information at the front of the Operating pet’s neck. Guide has caused pressure ulcers. Some descriptions of advanced pressure ulcers describe the sores as looking like burns on the dog’s neck.
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Page 35: Test Light Instructions
Cus- tomer Care location together with proof of purchase for a full refund. 2. Proper Use Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific petsafe.com... - Page 36 temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this product is appropriate for your pet, please consult your veterinarian or certified trainer prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is aggressive and accepts no liability for determining suitability in individual cases.
- Page 37 However, there is no guarantee that interference will not occur in a specific installation. petsafe.com...
- Page 38 If interference does occur to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. •...
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Page 39: Customer Care International
New Zealand - Tel: 0800 543 054 Monday - Friday 10:30 AM - 7 PM This product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this product and its terms can be found at www.petsafe.com. petsafe.com... - Page 40 Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932 +1 (800) 732-2677 petsafe.com G400-1709/2 ©2021 Radio Systems Corporation...
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