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You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your new PetSafe® Stay & Play™ Compact Wireless Fence system is designed to give your pet maximum freedom while keeping him safe.
We know that safe pets make happy owners. Before getting started, please have your utilities marked, and take a moment to read through the important safety information. If you have any questions, please don't hesitate to contact us.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as "We" or "Us".
For help with setup and training, please visit petsafe.com.
The PetSafe® Stay & Play™ Compact Wireless Fence system has been proven safe, comfortable, and effective for pets over 5 pounds. The system works by transmitting a radio signal up to 105 feet in all directions. You temporarily define the pet area with boundary flags for a visual aid in training your pet. Your pet wears a receiver collar with contact points that touch his neck, and, once trained, is allowed to roam freely in the pet area. When your pet reaches the boundary zone, the receiver collar gives a warning tone before delivering a safe static correction through the contact points to get his attention until he returns to the pet area.
Transmitter: Transmits the radio signal and is the center of the pet area. The transmitter needs to be located indoors.
Pet Area: Distance from the transmitter where your pet can roam freely.
Boundary Zone: 2- to 3-foot-wide area outside the pet area where your pet's receiver collar will begin to tone and then begin to deliver a static correction. The correction will start in the boundary zone and continue anywhere beyond the pet area.
Note: The receiver collar is equipped with a safety time-out feature that will stop correcting after 15 seconds if your pet remains outside the pet area.
Receiver Collar: Receives the radio signal from the transmitter.
Receiver Indicator Light: Indicates the level of correction at which the receiver collar is set. This light also indicates battery status.
Contact Points: Deliver the safe static correction when your pet moves into the boundary zone.
Mode Button: Turns receiver on/off and adjusts the level of static correction your pet receives outside the pet area.
Receiver Charger: Charges the batteries inside the receiver collar
Receiver Charge Jack: Connection point for charging receiver battery.
Power Light: Indicates when the transmitter is on.
Power Jack: Where the power adaptor plugs into the transmitter. The transmitter is powered by a standard 120 volt outlet.
Boundary Switch: Adjust according to the size of the pet area desired.
Note: Adjusting the switch does not change the level of static correction on the receiver collar.
Boundary Control Dial: Adjusts the distance from the transmitter to the boundary zone.
Note: Adjusting the dial does not change the level of static correction on the receiver collar.
Alarm Disable Button: Silences power loss alarm and re-initiates the transmitter radio signal after metal interference alarm activates.
Power Loss Alarm: Sounds an intermittent single tone alarm which indicates power has been removed from the transmitter.
Metal Interference Alarm: Disables the transmitter radio signal to protect the transmitter from damage if placed too close to metal objects.
Transmission Failure Alarm: Continuous tone which indicates a transmitter problem.
You may need to move the transmitter several times before determining the final location. The transmitter is located at the exact center of the pet area.
Place the Transmitter:
You can also mount on a wall.
A mounting template is included on the back of this manual.
Transmitter Alarms
The transmitter has three built-in warning alarms:
Power Loss Alarm
The power loss alarm sounds an intermittent single tone alarm indicating power has been removed from the transmitter. The power loss alarm will last up to 30 minutes. In the event of a power loss, your pet is no longer contained.
There are three ways to turn off the power loss alarm.
Metal Interference Alarm
The metal interference alarm sounds an intermittent double tone alarm indicating that the transmitter has been set towards the maximum range and placed on or close to a metal surface. If the metal interference alarm sounds, your pet is no longer contained. You must relocate the transmitter away from metal or the alarm will continue to sound and the transmission from the transmitter will remain disabled.
There are two ways to turn off the metal interference alarm and re-initiate the transmitter radio signal.
Transmission Failure Alarm
The transmission failure alarm makes a continuous tone indicating a transmitter problem. In this situation, your pet can no longer be contained. Contact the Customer Care Center for a replacement.
The receiver collar charger is designed to plug into a standard AC wall outlet. The receiver collar light will glow red when the receiver charger is properly seated into the receiver charge jack. The light will turn green when charging is complete. A built-in safety circuit prevents the receiver collar from overcharging.
The receiver collar will achieve a full charge in 2–3 hours. Each charge can last up to 3 weeks depending upon frequency of use.
Do not charge your receiver collar every night. Frequent charging can have a negative effect on the battery. We recommend that the receiver collar be used until the receiver indicator light blinks yellow or red.
Charge the Receiver Collar
Lift and slide the receiver collar strap away from the front of the unit (2A). Lift the rubber plug to allow access to the receiver charge jack. The rubber plug needs to remain attached to the receiver collar. Plug the receiver charger into the receiver charge jack on the receiver collar. The receiver charge jack and receiver charger are keyed to fit one way. Do not force it in backwards.
Your receiver collar comes with short contact points. Use the long contact points for pets with long or thick hair. Tighten the contact points using the contact point wrench (3A). Check tightness weekly.
Turn the Receiver Collar ON
Press and hold the mode button continuously for 5 seconds (3B). The green or yellow or red receiver indicator light will turn ON for 5 seconds (3C) to indicate battery status, followed by the red receiver indicator light flashing the static correction level settings.
Turn the Receiver Collar OFF
Press and hold the mode button continuously for 5 seconds. The red receiver indicator light will be ON during this time. The red receiver indicator light will then turn OFF and all receiver indicator lights will stay OFF indicating that the unit is turned OFF.
To extend the time between charging the receiver collar, consider turning OFF the receiver collar when it is not in use.
Receiver Collar Status Indicators
The receiver collar status indicator light along with the receiver collar alarm tone are used to determine the battery status, and the correction type. Refer to the receiver collar status indicator table below to understand the status lights and tones for the receiver collar.
During normal operation, the receiver collar indicator light will flash every 4–5 seconds to indicate the battery status as shown in the table below.
Receiver Collar Status Indicator Table | ||
Status Light | Alarm Tone | Condition |
While Plugged into Receiver Charger | ||
Solid red | No tone | Charge in progress |
Solid green | No tone | Charge complete |
No light | Charge failure, contact Customer Care Center | |
After Removing from Receiver Charger | ||
Continuous green or yellow or red (5 seconds duration) | No tone | Battery charge indication, occurs immediately after unplugging the charger from the receiver collar |
Operating Battery Status | ||
Slow blinking green (every 4-5 seconds) | No tone | Collar battery charge 100%–60% |
Slow blinking yellow (every 4-5 seconds) | No tone | Collar battery charge 60%–20% |
Slow blinking red (every 4-5 seconds) | No tone | Collar battery charge 20% or less, charge immediately |
Receiver Activation Status | ||
Fast pulsating green (3 flashes per second) | Warning tone | Warning tone |
Fast pulsating red (3 flashes per second) | Tone for duration of static correction | Static correction being delivered up to 15 seconds |
Continuous green (10 seconds) | No tone | Over correction protection; collar locked for 10 seconds |
Set the Static Correction Level
Read all steps before attempting to set the static correction level.
The static correction levels increase in strength from 1 to 6. Pushing the correction level button while the receiver collar is on level 6 will cause the receiver collar to revert to level 1. Refer to the function and response table to choose the static correction level that best fits your pet.
Function and Response Table | ||
Indicator Light Response | Static Correction Level | Receiver Collar Function |
1 red flash | 1 | No static correction, Tone-only |
2 red flashes | 2 | Low static correction |
3 red flashes | 3 | Medium-low static correction |
4 red flashes | 4 | Medium static correction |
5 red flashes | 5 | Medium-high static correction |
6 red flashes | 6 | High static correction |
Over Correction Protection
If your pet enters the boundary zone or continues anywhere beyond the pet area, this feature limits the static correction duration to 15 seconds. While the system locks out further static correction, the green light will remain on for 10 seconds.
In the unlikely event that your pet leaves the pet area, he will not receive a static correction upon return to the pet area.
Make sure the entire pet area lies within your property boundaries (4A). Always start determining the boundary zone at the shortest distance from transmitter. Place the boundary switch on "Low" if the boundary zone will be less than 45 feet from the transmitter.
Test Light Instructions
Note: If your next-door neighbor has a containment system, see the troubleshooting section.
To maximize your pet area, make sure the boundary switch is on "High" and the boundary control dial is set to "8". Plug the power adaptor into the power jack and a standard 120 volt outlet.
Two-Person Method
Hold the receiver collar about waist high with logo side facing away from the transmitter and contact points facing upwards. Walk to the edge of the desired pet area. Facing away from the transmitter, hold the receiver collar at the edge of the desired pet area (4C).
Starting with the boundary control dial set to "8", have a second person turn the dial down SLOWLY. When the receiver collar tone starts, tell the person to stop turning the boundary control dial. Walk back into the pet area until the receiver stops sounding. Verify the pet area boundary by walking towards the boundary zone and verifying that the tone/test light flashes begin at the desired location. Test at multiple locations around the pet area to verify the pet area is within your desired location. Record your settings for future reference.
One-Person Method
Measure the shortest distance from the desired boundary zone to the transmitter. Find the distance on the transmitter range chart and set the boundary switch and boundary control dial. Hold the test light contacts to the contact points (4B). Take the receiver collar to the boundary zone with the logo side facing away from the transmitter and contact points facing upwards (4C). Hold the receiver collar about waist high until the receiver collar tone sounds and the test light flashes. If the receiver collar tone sounds before or after the desired boundary zone, return to the transmitter and adjust the boundary control dial. Repeat this process until the receiver collar tone sounds at the desired location. Record your settings for future reference.
Transmitter Range Chart
Boundary Control Dial Position | Boundary Switch LOW | Boundary Switch HIGH |
1 | 22 ft | 46 ft |
2 | 24 ft | 50 ft |
3 | 26 ft | 56 ft |
4 | 29 ft | 62 ft |
5 | 31 ft | 69 ft |
6 | 37 ft | 85 ft |
7 | 45 ft | 95 ft |
8 | 50 ft | 105 ft |
Note: These distances are approximate.
Record Your Settings
Location | Final Boundary Switch Setting (HIGH or LOW) | Final Boundary Control Dial Position (1–8) | Receiver Static Correction Level (1–6) |
Home | |||
Camping | |||
Vacation | |||
Other |
The boundary flags are visual reminders for your pet of where the boundary zone is located. The receiver collar will activate within 2 to 3 feet of the boundary flags.
The boundary flags may be in different parts of the boundary zone and may not be in a line. The boundary zone is 2 to 3 feet wide.
The proper fit and placement of your receiver collar is important for effective training. The contact points must have direct contact with your pet's skin on the underside of his neck.
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made too tight on the pet's neck may cause skin damage ranging from redness to pressure ulcers; this condition is commonly known as bed sores.
To assure a proper fit, please follow these steps:
Re-Thread the Collar
![]() | The slide buckle prevents the collar from becoming loose around your pet's neck. The ridges must be facing up; the collar will slip if it is not properly threaded. |
![]() | To loosen: Slide the strap through the slide buckle and fasten buckles and pull down. |
![]() | To tighten: Slide the strap up through the fasten buckle and pull through the slide buckle. |
For the first day, start with the collar set to level 1, tone-only. With your pet on a leash and with his favorite treats on hand, allow him to explore the pet area (7A). Allow your pet to cross the boundary (7B) and hear the tone from the collar, then ask him to come back into the pet area (7C) and praise and reward him. Your goal is for your dog to associate being inside the pet area with rewarding experiences. Dogs are sensitive. Keep your mood upbeat as dogs can understand when you are happy or upset. Do two or three training sessions for about 1015 minutes each. Do not try to do too much too quickly. More frequent short sessions are better than less frequent, longer sessions.
On days 2 through 4, repeat this process, but with the collar set to level 2—the mildest static correction level. Closely observe your pet's behavior while he is in the boundary zone (7B), and note whether or not your dog responds to the correction. Indicators of a response include: looking around in curiosity, flicking of the ears or scratching at the collar. If he does not respond, check the fit of the collar to make sure the contact points are making contact with his skin. If the collar is fit correctly and your dog does not respond, then move up to the next correction level and repeat the process. Do two or three training sessions for about 10–15 minutes each. Your goal is for your dog to consistently choose to stay in the pet area. If necessary, add in more days of training before moving on to the next step.
On days 5 through 8, retain the collar settings from the last training session, but stage some distractions to test your dog's reliability. The goal is to have your pet stay within the boundary even with new temptations. Start with simple temptations and work your way up. Some examples are:
Remember to keep your pet on a leash throughout this process while he is still learning the boundary. Also, never coax your pet to leave the pet area.
Be sure the extra collar does not put pressure on the contact points.
Once your pet consistently respects the boundary zone regardless of distractions or temptations, he is ready for the next step: unleashed supervision (7D). Stay close by with a leash at hand. Play with your pet for a while during the first few sessions. If your dog does not try to cross the boundary zone, occupy yourself with another task in the yard, and allow him to freely explore. Continue watching your pet. If he escapes, remove the collar and lead him back into the pet area. Start these sessions at about 15 minutes and gradually work up to an hour or more.
When your pet proves trustworthy, you can let him out on his own. Continue to check on him regularly. You can remove every other boundary flag every 4 days until all the flags are removed. Save them in case you move or need to train another pet.
Remove the receiver collar and leave it at home.
Once your pet learns the boundary zone, he will be reluctant to cross it for walks or car rides.
Options
Note: You may also carry your pet out of the pet area.
Congratulations! You have now completed the training program. You are both ready to enjoy more freedom. Just make sure to continue to check the tightness of the receiver collar and remove it when it is not in use.
Your PetSafe® Stay & Play™ Compact Wireless Fence system is completely portable. Follow the setup procedures (Steps 1 through 4) wherever you wish to have containment of your pet. Reestablish the pet area and mark it with boundary flags so your pet knows his boundary zone. Place the transmitter indoors at least 3 feet from large metal objects.
Note: If setting up in a metal building or vehicle, the maximum size of the pet area may be reduced. Be sure to remove the receiver collar before removing power from the transmitter. If you want to power the transmitter from a car or other DC source, use an inverter rated for 50 watts or more.
The transmitter is sounding an intermittent double tone alarm |
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The transmitter is sounding a intermittent single tone when I unplug the power adaptor from the wall outlet. |
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The transmitter is generating a loud continuous tone |
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The receiver collar tone is not sounding when setting up the boundary zone. |
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The receiver collar tone is not sounding or administering a static correction. |
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The receiver collar tone is sounding everywhere |
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The receiver collar tone is sounding inside the house |
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My pet is receiving a static correction in his metal crate. |
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The boundary zone seems to fluctuate |
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The receiver collar activates in the middle of the yard. |
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The receiver collar tone is sounding but my pet is not responding to the static correction. |
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My pet reacts strongly to the static correction and has become fearful. |
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The transmitter power light is not on |
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I was setting up the pet area and after I turned down the boundary control dial, the receiver collar would no longer beep or correct. |
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My next-door neighbor has a containment system and the receiver collar does not activate near their property. |
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The receiver collar has injured my pet's neck | Failing to follow the important safety information at the front of the product manual has caused pressure ulcers. Some descriptions of advanced pressure ulcers describe the sores as looking like burns on the dog's neck. Be assured that electronic collars do not use enough energy to create electrical burns. The energy in an output pulse is only a few thousandths of a Joule; it is similar in nature to the static pulse that you may feel when getting out of your car. In some cases, pressure ulcers are described as chemical burns. The battery in your receiver collar is sealed, in addition, your collar's housing is also sealed. This sealing makes it virtually impossible, without misuse or abuse, for your receiver collar battery to leak onto your pet's neck. Please review and follow the important safety information, and the instructions in Step 6 under the heading "Fit the receiver collar". |
USA & Canada—Tel: +1 (800) 732-2677
Monday–Friday 8 AM – 8 PM / Saturday 9 AM – 5 PM
Australia—Tel: 1800 786 608
Monday–Friday 8:30 AM – 5 PM
New Zealand—Tel: 0800 543 054
Monday–Friday 10:30 AM – 7 PM
Explanation of Attention Words and Symbols used in this product manual
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
indicates a hazardous situation which, if not avoided, could result in death or serious injury.
used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.
is used to address practices not related to personal injury.
Proper fit of the receiver collar is important. A receiver collar worn for too long or made too tight on your pet's neck may cause skin damage, ranging from redness to pressure ulcers. This condition is commonly known as bed sores.
In rare instances, if your pet is near the boundary at the time when the power fails, it is possible that your pet will receive a correction. This correction will stop after a 15 second timeout period has been reached. This is due to the operation of the collar: the collar is activated by the absence of the containment signal.
While results will vary depending on the UPS manufacturer's specifications the following are typical examples to guide your choice of UPS:
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download PetSafe Stay & Play PIF00-1291 - Compact Wireless Fence Manual
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