Source Technologies ST9822 User Manual page 145

Troubleshooting
Action
Step 5
a
Replace textured paper with plain paper.
b
Print the document.
Is the print dark?
Step 6
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the print dark?
Step 7
a
Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b
Print the document.
Is the print dark?
Step 8
a
Replace the imaging unit.
b
Print the document.
Is the print dark?
Fine lines are not printed correctly
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Yes No
Go to step 6. The problem is
solved.
Go to step 7. The problem is
solved.
Go to step 8. The problem is
solved.
Contact customer The problem is
support. solved.
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to