Ccs-Mv Upgrade Process - ADDER ADDERView CCS-MV4228 User Manual

CCS-MV UPGRADE PROCESS

1 Download and install Adder CCS-MV Firmware Upgrade tool from Adder.com on a
PC not connected to the multi-viewer switch.
2 Power up the multi-viewer and open the OSD (Left Ctrl | Right Ctrl | O).
a For System Firmware upgrade select "Advanced operations" -> "System Upgrade".
b For Video Firmware upgrade select "Advanced operations" -> "Video Upgrade".
Note: Both video 1 and 2 should be upgraded together.
3 An "Upgrade" message will be displayed on the unit's front panel. The selected option
is shown as blinking on the OSD.

Note: Only one firmware may be upgraded at a time. Repeat the process if both
upgrades are required.
4 Connect a USB A to A cable from the PC to the unit's upper K/M port.
5 Open the Upgrade Tool and configure as follows:
a Select "STM Device in DFU mode" under "Available DFU Devices".
b Within the "Upgrade or Verify Action" section press "Choose..." to select the
firmware file.
c Select "Upgrade" to initiate the process. The progress bar will then indicate progress.
6 Wait for the upgrade process to be completed, whereupon a "Verify complete"
message will appear on the progress bar.
7 Disconnect the USB A to A cable and power cycle the unit.
8 For each firmware file to be upgraded, repeat steps 2 to 7.
Troubleshooting
Issue
"STM Device in DFU mode" does not
appear.
System upgrade incomplete.
Video FPGA upgrade incomplete.
FW doesn't initiate properly.
Error code 0xC000007B or
"mfc140.dll missing" message.
Remedy
1 Check the driver installation under C:\
Program Files (x86)\Adder Technology\Firmware
Upgrade Tool\Drive\x86
2 Install the driver: STtube30.sys manually.
3 "STM Device in DFU Mode" should now
reported under serial bus controllers in
Device Manager.
1 Disconnect the USB A to A cable.
2 Power cycle the unit, whilst at the same
time depress the channel 1 and channel 4
buttons simultaneously on the front panel.
3 The unit will enter upgrade mode, whereby
an "Upgrade" message is displayed on the
front panel.
4 Repeat the upgrade process from step #4.
1 Disconnect the USB A to A cable.
2 Enter the hotkey Left Ctrl Right Ctrl Ins 2.
3 The unit will enter upgrade mode, whereby
an "Upgrade" message is displayed on the
front panel.
4 Repeat the upgrade process from step #4.
Download and install Microsoft Visual C++
Redistributable 2015-2019 (x86), which can be
found at: https://docs.microsoft.com/en-us/cpp/
windows/latest-supported-vc-redist?view=msvc-170
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