Accessing Hewlett Packard Enterprise Support; Accessing Updates - HP HPE MR Gen11 User Manual

Subtopics Subtopics

Accessing Hewlett Packard Enterprise Support

Accessing Hewlett Packard Enterprise Support

Accessing updates

Accessing updates
Remote support Remote support
Customer self repair Customer self repair
Warranty information Warranty information
Regulatory information Regulatory information
Documentation feedback Documentation feedback
Accessing Hewlett Packard Enterprise Support Accessing Hewlett Packard Enterprise Support
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance
To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:
https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc
Information to collect Information to collect
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components
Accessing updates Accessing updates
Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify
the recommended software update method.
To download product updates:
Hewlett Packard Enterprise Support Center
https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
https://www.hpe.com/support/downloads https://www.hpe.com/support/downloads
My HPE Software Center
https://www.hpe.com/software/hpesoftwarecenter https://www.hpe.com/software/hpesoftwarecenter
To subscribe to eNewsletters and alerts:
https://www.hpe.com/support/e-updates https://www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More
Information on Access to Support Materials page:
https://www.hpe.com/support/AccessToSupportMaterials https://www.hpe.com/support/AccessToSupportMaterials
IMPORTANT: IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must
have an HPE Onepass set up with relevant entitlements.
HPE MR Gen11 Controller User Guide 57